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Publications

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    • Faculty Publications  (27)

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    • All HBS Web  (226)
      • Faculty Publications  (27)

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      • 2020
      • Working Paper

      The Seeds of Ideology: Historical Immigration and Political Preferences in the United States

      By: Paola Giuliano and Marco Tabellini
      We test the relationship between historical immigration to the U.S. and political ideology today. We hypothesize that European immigrants brought with them their preferences for the welfare state, and that this had a long-lasting effect on the political ideology of...  View Details
      Keywords: Political Ideology; Immigration; History; Values And Beliefs; Welfare; United States
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      Giuliano, Paola, and Marco Tabellini. "The Seeds of Ideology: Historical Immigration and Political Preferences in the United States." Harvard Business School Working Paper, No. 20-118, May 2020. (Revised November 2020. Available also from VOX, UCLA Anderson Review, Weekendavisen and in Cato Institute.)
      • December 2018
      • Article

      Ideological Misfit? Political Affiliation and Employee Departure in the Private-Equity Industry

      By: Y. Sekou Bermiss and Rory McDonald
      Though organizations are increasingly active participants in the political realm, little research has investigated how an organization’s heightened focus on political ideology impacts employees. We address this gap by exploring how an individual’s political ideological...  View Details
      Keywords: Values And Beliefs; Employees; Organizational Culture; Resignation And Termination; Financial Services Industry; United States
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      Bermiss, Y. Sekou, and Rory McDonald. "Ideological Misfit? Political Affiliation and Employee Departure in the Private-Equity Industry." Academy of Management Journal 61, no. 6 (December 2018): 2182–2209.
      • December 2015
      • Case

      IDEO: Human-Centered Service Design

      By: Ryan W. Buell and Andrew Otazo
      The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape,...  View Details
      Keywords: Design Thinking; Innovation; Service Management; Service; Design; Service Delivery; Innovation And Management; Entertainment And Recreation Industry; Peru
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      Buell, Ryan W., and Andrew Otazo. "IDEO: Human-Centered Service Design." Harvard Business School Multimedia/Video Case 615-703, December 2015.
      • November 2015 (Revised February 2020)
      • Teaching Note

      IDEO: Human-Centered Service Design

      By: Ryan W. Buell
      The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape,...  View Details
      Keywords: Design Thinking; Innovation; Service Management; Service; Design; Service Delivery; Innovation And Management; Entertainment And Recreation Industry; Peru
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      Buell, Ryan W. "IDEO: Human-Centered Service Design." Harvard Business School Teaching Note 616-038, November 2015. (Revised February 2020.)
      • 2015
      • Chapter

      Design Thinking and Innovative Problem Solving

      By: Srikant M. Datar and Caitlin N. Bowler
      In 2012 we set out to answer two key questions. Can anyone, including MBAs and executives with superb analytical skills, learn to think more innovatively? If so, how might we go about developing these skills? Through close collaboration with individuals from major...  View Details
      Keywords: Design Thinking; Problem Solving; Innovation; Design; Innovation And Invention; Cognition And Thinking
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      Datar, Srikant M., and Caitlin N. Bowler. "Design Thinking and Innovative Problem Solving." Chap. 7 in Shaping Entrepreneurial Mindsets: Innovation and Entrepreneurship in Leadership Development, by Jordi Canals, 119–138. London: Palgrave Macmillan, 2015.
      • October 2014 (Revised January 2016)
      • Case

      IDEO: Human-Centered Service Design

      By: Ryan W. Buell and Andrew Otazo
      The case describes IDEO, one of the world's leading design firms, and its human-centered innovation culture and processes. It is an example of what managers can do to make their own organizations more innovative. In reaction to a rapidly changing competitive landscape,...  View Details
      Keywords: Design Thinking; Innovation; Service Delivery; Service Management; Service; Design; Service Delivery; Innovation And Management; Entertainment And Recreation Industry; Peru
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      Buell, Ryan W., and Andrew Otazo. "IDEO: Human-Centered Service Design." Harvard Business School Case 615-022, October 2014. (Revised January 2016.)
      • June 2014
      • Case

      Making Progress at IDEO

      By: Teresa M. Amabile and Katrina Flanagan
      This case focuses on different types of client relationships at IDEO, the value of these relationships for IDEO and clients, and the implications for IDEO designers' everyday experience of work. As new types of client work have shifted away from the more classic design...  View Details
      Keywords: Organizational Change And Adaptation; Motivation And Incentives; Employees; Customer Focus And Relationships; Service Industry
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      Amabile, Teresa M., and Katrina Flanagan. "Making Progress at IDEO." Harvard Business School Case 814-123, June 2014.
      • January–February 2014
      • Article

      IDEO's Culture of Helping

      By: Teresa Amabile, Colin M. Fisher and Julianna Pillemer
      Leaders can do few things more important than encouraging helping behavior within their organizations. In the highest-performing companies, it is a norm that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency...  View Details
      Keywords: Management Style; Behavior; Attitudes; Organizational Culture; Relationships; Social And Collaborative Networks
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      Amabile, Teresa, Colin M. Fisher, and Julianna Pillemer. "IDEO's Culture of Helping." Harvard Business Review 92, nos. 1-2 (January–February 2014): 54–61.
      • February 2012 (Revised October 2013)
      • Case

      OpenIDEO

      By: Karim R. Lakhani, Anne-Laure Fayard, Natalia Levina and Stephanie Healy Pokrywa
      The case describes OpenIDEO, an online offshoot of IDEO, one of the world's leading product design firms. OpenIDEO leverages IDEO's innovative design process and an online community to create solutions for social issues. Emphasis is placed on comparing the IDEO and...  View Details
      Keywords: Social Issues; Product Design; Social And Collaborative Networks; Collaborative Innovation And Invention; Ghana; New Zealand
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      Lakhani, Karim R., Anne-Laure Fayard, Natalia Levina, and Stephanie Healy Pokrywa. "OpenIDEO." Harvard Business School Case 612-066, February 2012. (Revised October 2013.)
      • March – April 2010
      • Article

      The Need for Ideological Consciousness

      By: George C. Lodge
      Every so often in American history a crisis comes along that requires Americans to inspect cherished assumptions and to act in a way that many find ideologically repulsive. Although our leaders insist that such actions are pragmatic-the only sensible way to deal with...  View Details
      Keywords: History; Leadership; Competition; Framework; Consumer Behavior; Business And Community Relations; Government And Politics; Financial Crisis; Planning; United States
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      Lodge, George C. "The Need for Ideological Consciousness." Challenge 53, no. 2 (March–April 2010): 76–89.
      • October 2008
      • Article

      Creativity and the Role of the Leader

      By: Teresa M. Amabile and Mukti Khaire
      In today's innovation-driven economy, understanding how to generate great ideas has become an urgent managerial priority. Suddenly, the spotlight has turned on the academics who've studied creativity for decades. How relevant is their research to the practical...  View Details
      Keywords: Leadership; Commercialization; Managerial Roles; Creativity; Innovation And Management; Social And Collaborative Networks; Diversity
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      Amabile, Teresa M., and Mukti Khaire. "Creativity and the Role of the Leader." Harvard Business Review 86, no. 10 (October 2008).
      • February 2007 (Revised April 2013)
      • Teaching Note

      Phase Zero: Introducing New Services at IDEO (TN) (A) and (B)

      By: Amy C. Edmondson
      Keywords: Business Growth And Maturation
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      Edmondson, Amy C. "Phase Zero: Introducing New Services at IDEO (TN) (A) and (B)." Harvard Business School Teaching Note 607-063, February 2007. (Revised April 2013.)
      • June 2006 (Revised March 2013)
      • Supplement

      Phase Zero: Introducing New Services at IDEO (B)

      By: Amy C. Edmondson and Kathryn S. Roloff
      Keywords: Consulting Industry
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      Edmondson, Amy C., and Kathryn S. Roloff. "Phase Zero: Introducing New Services at IDEO (B)." Harvard Business School Supplement 606-123, June 2006. (Revised March 2013.)
      • March 2006
      • Book Review

      Review of Capitalism, Social Privilege and Managerial Ideologies, by Ernesto R. Gantman. Hampshire: Ashgate Publishing, 2005.

      By: Rakesh Khurana
      Keywords: Economic Systems; Society; Management; Information
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      Khurana, Rakesh. "Review of Capitalism, Social Privilege and Managerial Ideologies, by Ernesto R. Gantman. Hampshire: Ashgate Publishing, 2005." American Journal of Sociology 111, no. 5 (March 2006): 1608–1611.
      • March 2006
      • Book Review

      Book review of Capitalism, Social Privilege and Managerial Ideologies

      By: Rakesh Khurana
      Keywords: Economic Systems; Information; Society; Management
      Citation
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      Khurana, Rakesh. "Book review of Capitalism, Social Privilege and Managerial Ideologies." American Journal of Sociology 111, no. 5 (March 2006).
      • February 2005 (Revised March 2013)
      • Case

      Phase Zero: Introducing New Services at IDEO (A)

      By: Amy C. Edmondson and Laura Feldman
      Focuses on whether world-renowned product design firm IDEO's new customer service fits with the firm's strategic position and organization capabilities. Over the course of IDEO's 13-year history, an increasing share of revenues are a result of "Phase 0"...  View Details
      Keywords: Strategy; Service Operations; Product Design; Infrastructure; Customer Focus And Relationships; Innovation And Invention; Service Industry; Boston; United States
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      Edmondson, Amy C., and Laura Feldman. "Phase Zero: Introducing New Services at IDEO (A)." Harvard Business School Case 605-069, February 2005. (Revised March 2013.)
      • January 2002
      • Article

      Barriers to Resolution in Ideologically Based Negotiations: The Role of Values and Institutions

      By: K. A. Wade-Benzoni, A. J. Hoffman, L. L. Thompson, D. Moore, J. Gillespie and Max Bazerman
      Keywords: Negotiation; Value
      Citation
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      Wade-Benzoni, K. A., A. J. Hoffman, L. L. Thompson, D. Moore, J. Gillespie, and Max Bazerman. "Barriers to Resolution in Ideologically Based Negotiations: The Role of Values and Institutions." Academy of Management Review 27, no. 1 (January 2002): 41–57.
      • August 2001 (Revised November 2017)
      • Teaching Note

      IDEO

      By: Stefan Thomke
      Teaching Note for (600-143).  View Details
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      Thomke, Stefan. "IDEO." Harvard Business School Teaching Note 602-060, August 2001. (Revised November 2017.)
      • 2001
      • Working Paper

      Contextualizing Ideologically-based Negotiations: Uncovering Barriers to Efficient Resolution

      By: Kimberly A. Wade-Benzoni, Andrew J. Hoffman, Leigh L. Thompson, Don A. Moore, James Gillespie and Max Bazerman
      Citation
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      Wade-Benzoni, Kimberly A., Andrew J. Hoffman, Leigh L. Thompson, Don A. Moore, James Gillespie, and Max Bazerman. "Contextualizing Ideologically-based Negotiations: Uncovering Barriers to Efficient Resolution." Harvard Business School Working Paper, No. 01-065, April 2001.
      • June 2000 (Revised October 2017)
      • Case

      IDEO

      By: Stefan Thomke and Ashok Nimgade
      Describes IDEO, the world's leading product design firm, and its innovation culture and process. Emphasis is placed on the important role of prototyping and experimentation in general, and in the design of the very successful Palm V handheld computer in particular. A...  View Details
      Keywords: Business Startups; Innovation Strategy; Business Or Company Management; Time Management; Product Design; Product Development; Business Processes; Organizational Culture; Practice; Problems And Challenges; Creativity; Hardware
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      Thomke, Stefan, and Ashok Nimgade. "IDEO." Harvard Business School Case 600-143, June 2000. (Revised October 2017.)
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