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    • Faculty Publications  (13)

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    • All HBS Web  (115)
      • Faculty Publications  (13)

      Extension Request Remove Extension Request →

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      • December 10, 2021
      • Editorial

      Go Ahead and Ask for More Time on That Deadline

      By: A.V. Whillans
      Unrealistic deadlines don’t help anyone—and yet more often than not, employees avoid asking for extensions even when they know more time would help them do a better job. Through a series of studies with more than 4,000 working adults, the author illustrates how despite...  View Details
      Keywords: Deadlines; Extension Request; Employees; Time Management; Behavior; Perception
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      Whillans, A.V. "Go Ahead and Ask for More Time on That Deadline." Harvard Business Review Digital Articles (December 10, 2021).
      • Article

      Extension Request Avoidance Predicts Greater Time Stress Among Women

      By: Ashley V. Whillans, Jaewon Yoon, Aurora Turek and Grant E. Donnelly
      In nine studies using archival data, surveys, and experiments, we identify a factor that predicts gender differences in time stress and burnout. Across academic and professional settings, women are less likely to ask for more time when working under adjustable...  View Details
      Keywords: Burnout; Time Stress; Workplace Practices; Deadlines; Time Management; Gender; Well-being
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      Whillans, Ashley V., Jaewon Yoon, Aurora Turek, and Grant E. Donnelly. "Extension Request Avoidance Predicts Greater Time Stress Among Women." Proceedings of the National Academy of Sciences 118, no. 45 (November 9, 2021). (This article was featured as a “Research Highlight” in Nature in November, 2021.)
      • October 30, 2021
      • Editorial

      How Men and Women Treat Deadlines in the Workplace Differently

      By: A.V. Whillans and Grant Donnelly
      Women are less likely to ask for extensions. That hurts women—and the companies they work for.  View Details
      Keywords: Gender Differences; Workplace Context; Extension Request; Gender; Time Management
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      Whillans, A.V., and Grant Donnelly. "How Men and Women Treat Deadlines in the Workplace Differently." Wall Street Journal (October 30, 2021).
      • November 2021
      • Article

      People Overestimate the Self-Presentation Costs of Deadline Extension Requests

      By: Ashley V. Whillans, Jaewon Yoon and Grant Donnelly
      Across five studies (N = 4,151), we investigate a novel barrier that prevents people from making personally beneficial requests: the overestimation of self-presentation costs. Even when deadlines are easily adjustable, people are less likely to request an extension and...  View Details
      Keywords: Extension Request; Help Request; Task Deadlines; Self-presentation; Meta-perceptions; Time Management; Behavior; Perception
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      Whillans, Ashley V., Jaewon Yoon, and Grant Donnelly. "People Overestimate the Self-Presentation Costs of Deadline Extension Requests." Art. 104253. Journal of Experimental Social Psychology (November 2021).
      • Oct 2020
      • Conference Presentation

      Optimal, Truthful, and Private Securities Lending

      By: Emily Diana, Michael J. Kearns, Seth Neel and Aaron Leon Roth
      We consider a fundamental dynamic allocation problem motivated by the problem of securities lending in financial markets, the mechanism underlying the short selling of stocks. A lender would like to distribute a finite number of identical copies of some scarce resource...  View Details
      Keywords: Differential Privacy; Mechanism Design; Finance; Mathematical Methods
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      Diana, Emily, Michael J. Kearns, Seth Neel, and Aaron Leon Roth. "Optimal, Truthful, and Private Securities Lending." Paper presented at the 1st Association for Computing Machinery (ACM) International Conference on AI in Finance (ICAIF), October 2020.
      • August 2019 (Revised April 2021)
      • Case

      Zillow Offers: Winning Online Real Estate 2.0

      By: Luis Viceira, Marco Di Maggio and Allison Ciechanover
      Founded in 2005, Zillow had become the leading online real estate and home-related marketplace. The brand was recognized as a trusted resource for players in the real estate market, providing information and transparency on home prices. Revenue, which was historically...  View Details
      Keywords: Real Estate; Corporate Culture; Intermediation; Brokerage; Startup; Evaluating Business Investments; Property; Information Technology; Business Model; Expansion; Business Startups; Real Estate Industry; Media and Broadcasting Industry; United States
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      Viceira, Luis, Marco Di Maggio, and Allison Ciechanover. "Zillow Offers: Winning Online Real Estate 2.0." Harvard Business School Case 220-021, August 2019. (Revised April 2021.)
      • 2019
      • Working Paper

      It Doesn't Hurt to Ask (for More Time): Employees Often Overestimate the Interpersonal Costs of Extension Requests

      By: Jaewon Yoon, Grant Donnelly and Ashley V. Whillans
      Setting deadlines can improve productivity. Yet, miscalibrated deadlines are a major source of stress, undermining employees’ health and happiness. An effective strategy to maximize the benefits of deadlines while minimizing the costs could be to set task deadlines and...  View Details
      Keywords: Extension Request; Impression Management; Employees; Time Management; Perception
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      Yoon, Jaewon, Grant Donnelly, and Ashley V. Whillans. "It Doesn't Hurt to Ask (for More Time): Employees Often Overestimate the Interpersonal Costs of Extension Requests." Harvard Business School Working Paper, No. 19-064, January 2019. (Revised August 2019.)
      • December 2017 (Revised January 2019)
      • Case

      In the Eye of a Geopolitical Storm: South Korea's Lotte Group, China and the U.S. THAAD Missile Defense System (A)

      By: Andy Zelleke and Brian Tilley
      By late 2016 and early 2017, Lotte Group, a South Korean chaebol (large family-controlled business group) had become embroiled not only in the domestic political turmoil surrounding President Park Geun-hye, but also—uncomfortably—in a four-country geopolitical storm. ...  View Details
      Keywords: Corporate Social Responsibility; Politics; Corporate Social Responsibility and Impact; National Security; International Relations; Decision Making; Government and Politics; Leadership; South Korea; China; Japan
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      Zelleke, Andy, and Brian Tilley. "In the Eye of a Geopolitical Storm: South Korea's Lotte Group, China and the U.S. THAAD Missile Defense System (A)." Harvard Business School Case 318-022, December 2017. (Revised January 2019.)
      • Summer 2017
      • Article

      Copyright Enforcement: Evidence from Two Field Experiments

      By: Hong Luo and Julie Holland Mortimer
      Effective dispute resolution is important for reducing private and social costs. We study how resolution responds to changes in price and communication using a new, extensive dataset of copyright infringement incidences by firms. The data cover two field experiments...  View Details
      Keywords: Copyright; Law Enforcement; Lawsuits and Litigation; Cost
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      Luo, Hong, and Julie Holland Mortimer. "Copyright Enforcement: Evidence from Two Field Experiments." Journal of Economics & Management Strategy 26, no. 2 (Summer 2017): 499–528.
      • February 2010
      • Module Note

      Strategies of Influence

      By: Deepak Malhotra
      Strategies of Influence (SOI) is a stand-alone session that teaches students about the psychology of persuasion. Students are presented a series of mini-case vignettes, each of which illustrates a specific strategy that negotiators can use to make their ideas, offers,...  View Details
      Keywords: Leadership; Management Teams; Negotiation; Groups and Teams; Power and Influence; Strategy
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      Malhotra, Deepak. "Strategies of Influence." Harvard Business School Module Note 910-039, February 2010.
      • February 2005 (Revised November 2012)
      • Supplement

      UAL 2004: Pulling Out of Bankruptcy (CW)

      By: Daniel Baird Bergstresser, Kenneth A. Froot and Darren Robert Smart
      UAL is a large air transportation company with roots that go back to the 1920s. As a legacy carrier, going back to before the 1978 deregulation of air transportation markets, United Airlines is burdened with cost structures that make it difficult to compete with newer...  View Details
      Keywords: Bankruptcy; Compensation; Costs; Loans; Reorganization; Restructuring; Financing and Loans; Insolvency and Bankruptcy; Compensation and Benefits; Air Transportation Industry; United States
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      Bergstresser, Daniel Baird, Kenneth A. Froot, and Darren Robert Smart. "UAL 2004: Pulling Out of Bankruptcy (CW)." Harvard Business School Spreadsheet Supplement 205-709, February 2005. (Revised November 2012.)
      • February 2005 (Revised June 2006)
      • Case

      UAL, 2004: Pulling Out of Bankruptcy

      By: Daniel Baird Bergstresser, Kenneth A. Froot and Darren Robert Smart
      UAL is a large air transportation company with roots that go back to the 1920s. As a legacy carrier, going back to before the 1978 deregulation of air transportation markets, United Airlines is burdened with cost structures that make it difficult to compete with newer...  View Details
      Keywords: Bankruptcy; Compensation; Costs; Loans; Reorganization; Cost; Restructuring; Financing and Loans; Insolvency and Bankruptcy; Compensation and Benefits; Air Transportation Industry; United States
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      Bergstresser, Daniel Baird, Kenneth A. Froot, and Darren Robert Smart. "UAL, 2004: Pulling Out of Bankruptcy." Harvard Business School Case 205-090, February 2005. (Revised June 2006.)
      • December 1961 (Revised January 1994)
      • Case

      Plowman Poultry Farm

      By: Samuel L. Hayes III
      A poultry farmer wanted to expand production greatly and sought a large extension of his line of credit from his bank in addition to his existing loan on which he had not made payment. The Board of Directors must review a detailed account of events leading to this...  View Details
      Keywords: Governing and Advisory Boards; Animal-Based Agribusiness; Expansion; Decision Choices and Conditions; Financing and Loans; Commercial Banking; Agriculture and Agribusiness Industry
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      Hayes, Samuel L., III. "Plowman Poultry Farm." Harvard Business School Case 262-003, December 1961. (Revised January 1994.)
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