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Skip to Main Content Cold Call A podcast featuring faculty discussing cases they've written and the lessons they impart. Subscribe on iTunes 29 Sep...
Where can I find data on U.S. businesses by gender, race, and ethnicity? U.S. Census Bureau: The Survey of Business Owners (SBO) provides the only...
- 2021
- Working Paper
Faith and Assimilation: Italian Immigrants in the U.S.
By: Stefano Gagliarducci and Marco Tabellini
We study the effects of religious organizations on immigrants' assimilation. We focus on the arrival of Italian Catholic churches in the US between 1900 and 1920, when four million Italians had moved to America, and anti-Catholic sentiments were widespread. We combine...
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Gagliarducci, Stefano, and Marco Tabellini. "Faith and Assimilation: Italian Immigrants in the U.S." Working Paper, February 2021.
- 2020
- Working Paper
The Causes and Consequences of Ethnic Conflict in Myanmar
By: Jaya Y. Wen, Austin Davis, Paula Lopez-Pena and A. Mushfiq Mobarak
- September 2020
- Technical Note
Algorithmic Bias in Marketing
By: Ayelet Israeli and Eva Ascarza
This note focuses on algorithmic bias in marketing. First, it presents a variety of marketing examples in which algorithmic bias may occur. The examples are organized around the 4 P’s of marketing – promotion, price, place and product—characterizing the marketing...
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Keywords:
Algorithmic Data;
Race And Ethnicity;
Promotion;
"marketing Analytics";
Marketing And Society;
Big Data;
Privacy;
Data-driven Management;
Data Analysis;
Data Analytics;
E-commerce Strategy;
E-commerce;
Discrimination;
Targeting;
Targeted Advertising;
Pricing Algorithms;
Ethical Decision Making;
Customer Heterogeneity;
Marketing;
Race;
ethnicity;
Gender;
Diversity;
Prejudice And Bias;
Marketing Communications;
Data And Data Sets;
Analysis;
Decision Making;
Ethics;
Customer Relationship Management;
Retail Industry;
Apparel And Accessories Industry;
United States
Israeli, Ayelet, and Eva Ascarza. "Algorithmic Bias in Marketing." Harvard Business School Technical Note 521-020, September 2020.
- September 2020
- Teaching Note
Algorithmic Bias in Marketing
By: Ayelet Israeli and Eva Ascarza
Teaching Note for HBS No. 521-020. This note focuses on algorithmic bias in marketing. First, it presents a variety of marketing examples in which algorithmic bias may occur. The examples are organized around the 4 P’s of marketing – promotion, price, place and...
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- September 2020 (Revised November 2020)
- Supplement
Student Success at Georgia State University (B)
By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving...
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Keywords:
Education;
Higher Education;
Learning;
Curriculum And Courses;
Demographics;
Diversity;
ethnicity;
Income;
Race;
Values And Beliefs;
Leadership;
Goals And Objectives;
Measurement And Metrics;
Operations;
Organizations;
Mission And Purpose;
Organizational Culture;
Outcome Or Result;
Performance;
Performance Effectiveness;
Performance Evaluation;
Performance Improvement;
Planning;
Strategic Planning;
Social Enterprise;
Nonprofit Organizations;
Social Issues;
Wealth And Poverty;
Equality And Inequality;
Technology;
Technology Platform;
Education Industry;
Atlanta
Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised November 2020.)
- September 2020 (Revised November 2020)
- Case
Student Success at Georgia State University (A)
By: Michael W. Toffel, Robin Mendelson and Julia Kelley
Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African...
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Keywords:
Education;
Higher Education;
Learning;
Curriculum And Courses;
Demographics;
Diversity;
ethnicity;
Income;
Race;
Leadership;
Goals And Objectives;
Measurement And Metrics;
Operations;
Organizations;
Mission And Purpose;
Organizational Culture;
Outcome Or Result;
Performance;
Performance Effectiveness;
Performance Evaluation;
Service Operations;
Performance Improvement;
Planning;
Strategic Planning;
Social Enterprise;
Nonprofit Organizations;
Social Issues;
Wealth And Poverty;
Equality And Inequality;
Technology;
Technology Platform;
Education Industry;
Atlanta
Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (A)." Harvard Business School Case 621-006, September 2020. (Revised November 2020.)
- September 2020
- Teaching Note
Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (A) and (B)
By: Rosabeth Moss Kanter and Amy Hernandez Turcios
Teaching Note for HBS Case Nos. 321-017 and 321-018.
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- August 2020
- Case
Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (A)
By: Rosabeth Moss Kanter and Amy Hernandez Turcios
Mary Guerrero was a first-generation Latina and an investment banking analyst at a top tier bank on Wall Street—Bulge Bracket Bank (BBB). She was committed to increasing representation of Latinx talent at her firm. She was already doing a lot of individual work to make...
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Keywords:
Latin America;
Bank;
Representation;
Scale;
Inclusion;
Coalition;
Resources;
Latinx;
Talent And Talent Management;
Diversity;
ethnicity;
Banks And Banking;
Leadership
Kanter, Rosabeth Moss, and Amy Hernandez Turcios. "Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (A)." Harvard Business School Case 321-017, August 2020.
- August 2020
- Supplement
Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (B)
By: Rosabeth Moss Kanter and Amy Hernandez Turcios
Mary Guerrero decided to pursue the challenging road and kicked off Hispanic/Latinx Advancement and Career Engagement (HACE) at her Bulge Bracket Bank (BBB). For Mary, her larger purpose was to advance Latinx talent in the U.S. because she believed it was important for...
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Keywords:
Latin America;
Career;
Engagement;
Bank;
Inclusion;
Scale;
Latinx;
Talent And Talent Management;
Diversity;
ethnicity;
Leadership;
Personal Development And Career;
Leadership Development;
Banks And Banking
Kanter, Rosabeth Moss, and Amy Hernandez Turcios. "Mary Guerrero and the Advancement of Latinx Talent: Developing an Employee Resource Group at a Top Tier Bank (B)." Harvard Business School Supplement 321-018, August 2020.
- Article
Common Variants of the Oxytocin Receptor Gene Do Not Predict the Positive Mood Benefits of Prosocial Spending
By: Ashley V. Whillans, Lara B. Aknin, Colin Ross, Lihan Chen and Frances S. Chen
Who benefits most from helping others? Previous research suggests that common polymorphisms of the oxytocin receptor gene (OXTR) predict whether people behave generously and experience increases in positive mood in response to socially-focused experiences in daily...
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Keywords:
Prosocial Behavior;
Positivity;
Behavior Genetics;
Individual Differences;
Behavior;
Emotions;
Genetics;
Spending
Whillans, Ashley V., Lara B. Aknin, Colin Ross, Lihan Chen, and Frances S. Chen. "Common Variants of the Oxytocin Receptor Gene Do Not Predict the Positive Mood Benefits of Prosocial Spending." Emotion 20, no. 5 (August 2020): 734–749.
- July 2020 (Revised January 2021)
- Case
Mr. Five Percent: Calouste Gulbenkian and the Origins of Global Oil
By: Geoffrey Jones and Yazeed Al-Rashed
This case describes the business career of Calouste Gulbenkian, a skilled intermediary who was able to secure 5 per cent of a vast oil concession covering much of the Middle East that was signed in 1928. Gulbenkian was an ethnic Armenian born in the Ottoman Empire,...
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Keywords:
Oil;
Globalization;
Energy Sources;
History;
Biography;
Energy Industry;
Turkey;
Central Asia;
Middle East
Jones, Geoffrey, and Yazeed Al-Rashed. "Mr. Five Percent: Calouste Gulbenkian and the Origins of Global Oil." Harvard Business School Case 321-003, July 2020. (Revised January 2021.)
- March 2020 (Revised August 2020)
- Case
Culture at Google
By: Nien-hê Hsieh, Amy Klopfenstein and Sarah Mehta
Beginning in 2017, technology (tech) company Google faced a series of employee-relations issues that threatened its unique culture of innovation and open communication. Issues included protests surrounding Google’s contracts with the U.S. government, restrictions of...
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Keywords:
Human Resources;
Employee Relationship Management;
Recruitment;
Retention;
Resignation And Termination;
Labor;
Working Conditions;
Employment;
Labor Unions;
Wages;
Law;
Lawsuits And Litigation;
Rights;
Ethics;
Values And Beliefs;
Fairness;
Organizations;
Organizational Culture;
Mission And Purpose;
Social Psychology;
Attitudes;
Behavior;
Conflict Management;
Trust;
Motivation And Incentives;
Prejudice And Bias;
Power And Influence;
Technology;
Search Technology;
Web;
Hardware;
Society;
Social Issues;
Culture;
Civil Society Or Community;
Demographics;
Diversity;
ethnicity;
Gender;
Race;
Technology Industry;
North And Central America;
United States;
California
Hsieh, Nien-hê, Amy Klopfenstein, and Sarah Mehta. "Culture at Google." Harvard Business School Case 320-050, March 2020. (Revised August 2020.)
- 2019
- Chapter
Business, Ethics and Institutions. The Evolution of Turkish Capitalism in a Comparative Perspective
By: Asli M. Colpan and G. Jones
This chapter offers a survey of the evolution of Turkish capitalism from the 19th century Ottoman Empire until the present day. It shows that Turkish business over the last century and a half was shaped in an institutional context similar to those in many developing...
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Keywords:
Business Groups;
Entrepreneurship;
Ethics;
Government And Politics;
History;
Religion;
Business History;
Turkey;
Central Asia;
Middle East
Colpan, Asli M., and G. Jones. "Business, Ethics and Institutions. The Evolution of Turkish Capitalism in a Comparative Perspective." Chap. 1 in Business, Ethics and Institutions: The Evolution of Turkish Capitalism in Global Perspectives, edited by Asli M. Colpan and G. Jones, 3–22. New York: Routledge, 2019.
- October 2019 (Revised February 2021)
- Case
Myanmar: Special Economic Zones
By: Willy Shih and Dawn Lau
This case examines four Special Economic Zones in Myanmar. While the country's development had been hobbled by a complex history of military rule, ethnic conflict, and international sanctions, as it pursued liberalization it sought avenues to developing its economy....
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Keywords:
Economic Development;
Emerging Economies;
Special Economic Zones (sezs);
Development Economics;
Developing Countries And Economies;
Manufacturing Industry;
Energy Industry;
Southeast Asia;
Myanmar
Shih, Willy, and Dawn Lau. "Myanmar: Special Economic Zones." Harvard Business School Case 620-027, October 2019. (Revised February 2021.)
- 2019
- Book
Race, Work, and Leadership: New Perspectives on the Black Experience
By: Laura Morgan Roberts, Anthony J. Mayo and David A. Thomas
Race, Work, and Leadership is a rare and important compilation of essays that examines how race matters in people’s experience of work and leadership. What does it mean to be black in corporate America today? How are racial dynamics in organizations changing?...
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Keywords:
Race And Ethnicity;
Diversity Management;
Inclusion;
Leader Selection;
Race;
ethnicity;
Diversity;
Leadership;
Leadership Development;
Employment
Roberts, Laura Morgan, Anthony J. Mayo, and David A. Thomas, eds. Race, Work, and Leadership: New Perspectives on the Black Experience. Boston, MA: Harvard Business Review Press, 2019.
- 2019
- Chapter
Why a Chapter on Race, Work, and Leadership?
By: Laura Morgan Roberts, Anthony J. Mayo and Serenity Lee
In this chapter, Laura Morgan Roberts, Anthony J. Mayo, and Serenity Lee outline the rationale for the publication of an edited volume on race, work, and leadership that is squarely focused on the black experience.
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Morgan Roberts, Laura, Anthony J. Mayo, and Serenity Lee. "Why a Chapter on Race, Work, and Leadership?" Chap. 1 in Race, Work, and Leadership: New Perspectives on the Black Experience, edited by Laura Morgan Roberts, Anthony J. Mayo, and David A. Thomas, 1–21. Boston, MA: Harvard Business Review Press, 2019.
- 2020
- Working Paper
Social Skills Improve Business Performance: Evidence from a Randomized Control Trial with Entrepreneurs in Togo
By: Stefan Dimitriadis and Rembrand Koning
Recent field experiments demonstrate that advice, mentorship, and feedback from randomly assigned peers improve entrepreneurial performance. These results raise a natural question: what is preventing entrepreneurs and managers from forming these peer connections...
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Keywords:
Social Skills;
Communication Practices;
Business Performance;
Entrepreneurs;
Peer Relationships;
Field Experiment;
Entrepreneurship;
Communication;
Performance;
Developing Countries And Economies;
Africa;
Togo
Dimitriadis, Stefan, and Rembrand Koning. "Social Skills Improve Business Performance: Evidence from a Randomized Control Trial with Entrepreneurs in Togo." SSRN Working Paper Series, No. 3459643, September 2019.
- April 2019 (Revised April 2019)
- Case
The Rohingya Refugee: Past, Genocide, Future
In August 2017, the Myanmar military commenced a brutal pogrom of the Rohingya minority in Rakhine State, Myanmar. The genocidal campaign marked the most recent and decisive of a series of ethnic cleansing efforts fueled by contention around race, religion, and...
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- March 2019
- Supplement
Gender and Free Speech at Google (B)
By: Nien-hê Hsieh and Sarah Mehta
In November 2018, 20,000 Google employees participated in a walkout to protest the company’s decision to grant a $90 million exit package to a former executive accused of sexual misconduct. The case explores organizers’ demands and asks how the company’s senior leaders...
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Keywords:
Free Speech;
ethnicity;
Gender;
Race;
Employees;
Employee Relationship Management;
Recruitment;
Labor;
Employment;
Lawsuits And Litigation;
Technology Industry;
United States;
California
Hsieh, Nien-hê, and Sarah Mehta. "Gender and Free Speech at Google (B)." Harvard Business School Supplement 319-085, March 2019.
- March 2019 (Revised June 2019)
- Supplement
Gender and Free Speech at Google (C)
By: Nien-hê Hsieh and Sarah Mehta
This case reveals Google’s response to a list of employee demands aiming to combat sexual misconduct in the workplace. This case should accompany the (A) and (B) cases, “Gender and Free Speech at Google” (318-085) and (319-085).
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Keywords:
Free Speech;
ethnicity;
Gender;
Race;
Employees;
Employee Relationship Management;
Recruitment;
Labor;
Employment;
Lawsuits And Litigation;
Technology Industry;
United States;
California
Hsieh, Nien-hê, and Sarah Mehta. "Gender and Free Speech at Google (C)." Harvard Business School Supplement 319-097, March 2019. (Revised June 2019.)
Are you looking for?
Skip to Main Content Cold Call A podcast featuring faculty discussing cases they've written and the lessons they impart. Subscribe on iTunes 29 Sep...
Where can I find data on U.S. businesses by gender, race, and ethnicity? U.S. Census Bureau: The Survey of Business Owners (SBO) provides the only...