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- October 2022
- Article
Underestimating Counterparts' Learning Goals Impairs Conflictual Conversations
By: Hanne K. Collins, Charles A. Dorison, Francesca Gino and Julia A. Minson
Given the difficulty people have engaging with disagreeing views across contexts—from political discussions to workplace conflicts—it is critical to understand how conflictual conversation can be improved. While previous work has focused on strategies to change...
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Keywords:
Interpersonal Communication;
Conflict and Resolution;
Values and Beliefs;
Learning;
Perception
Collins, Hanne K., Charles A. Dorison, Francesca Gino, and Julia A. Minson. "Underestimating Counterparts' Learning Goals Impairs Conflictual Conversations." Psychological Science 33, no. 10 (October 2022): 1732–1752.
- August 2022
- Case
Rocket Learning: Evidence in Action
By: Brian Trelstad, Tomas Rosales and Malini Sen
Founders of Rocket Learning, an India-based nonprofit which focused on early childhood education (ECE), received an invitation from MIT’s Abdul Latif Jameel Poverty Action Lab (JPAL), a development research organization, to test its intervention for ECE with a...
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Keywords:
Social Entrepreneurship;
Early Childhood Education;
Nonprofit Organizations;
Literacy;
Values and Beliefs;
Social and Collaborative Networks;
Education Industry;
India;
Asia
Trelstad, Brian, Tomas Rosales, and Malini Sen. "Rocket Learning: Evidence in Action." Harvard Business School Case 323-002, August 2022.
- 2022
- Chapter
Luxury Tourism and Environmentalism
By: Geoffrey Jones
This chapter examines the evolution of luxury tourism and its environmental impact. Whilst mass tourism is widely seen as environmentally damaging, the impact of luxury tourism is nuanced. During the first stage of the growth in the nineteenth century, the numbers of...
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Keywords:
Luxury Consumption;
Environmentalism;
Tourism;
Green Business;
Luxury;
History;
Ethics;
Globalization;
Environmental Management;
Business History;
Tourism Industry;
Antarctica;
Latin America;
North and Central America;
Europe;
Switzerland;
Chile;
Costa Rica;
Africa;
Kenya
Jones, Geoffrey. "Luxury Tourism and Environmentalism." Chap. 27 in The Oxford Handbook of Luxury Business, edited by Pierre-Yves Donzé, Véronique Pouillard, and Joanne Roberts, 571–590. Oxford, UK: Oxford University Press, 2022.
- September 2021
- Case
Posse Foundation: Developing Strong Leaders from Diverse Backgrounds
By: John J-H Kim, Robin Mendelson and Julia Kelley
Founded in 1989, Posse Foundation was a nonprofit organization with a mission of developing future leaders who reflected the U.S.’s rich diversity. The organization ran a selective, localized admissions process in 10 U.S. cities to identify outstanding students with...
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Keywords:
COVID-19 Pandemic;
Education;
Higher Education;
Decision Making;
Demographics;
Diversity;
Ethnicity;
Income;
Race;
Values and Beliefs;
Geography;
Geographic Scope;
Growth and Development;
Leadership;
Leading Change;
Goals and Objectives;
Growth and Development Strategy;
Mission and Purpose;
Partners and Partnerships;
Social Enterprise;
Nonprofit Organizations;
Identity;
Social Issues;
Wealth and Poverty;
Expansion;
Education Industry;
North and Central America;
United States
Kim, John J-H, Robin Mendelson, and Julia Kelley. "Posse Foundation: Developing Strong Leaders from Diverse Backgrounds." Harvard Business School Case 322-016, September 2021.
- September 2021 (Revised February 2022)
- Case
Mission edX: Balancing Social Good and Financial Sustainability
By: John J-H Kim, David J. Collis and James Barnett
In March 2021, online education platform edX considers how to achieve financial sustainability without compromising its mission to provide universal access to high-quality education.
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Keywords:
Business Model;
Education;
Values and Beliefs;
Internet and the Web;
Financial Strategy;
Mission and Purpose;
Education Industry;
United States
Kim, John J-H, David J. Collis, and James Barnett. "Mission edX: Balancing Social Good and Financial Sustainability." Harvard Business School Case 322-010, September 2021. (Revised February 2022.)
- 2021
- Working Paper
Spiritual Philanthropy in Emerging Markets
By: Valeria Giacomin and G. Jones
This working paper discusses the ethics and drivers of philanthropic foundations in emerging markets. A foundation organizes assets to invest in philanthropic initiatives. Previous scholarship has largely focused on developed countries, especially the United States,...
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Keywords:
Foundations;
Philanthropy;
Business Leaders;
Spirituality;
Philanthropy and Charitable Giving;
Emerging Markets;
Ethics;
Values and Beliefs
Giacomin, Valeria, and G. Jones. "Spiritual Philanthropy in Emerging Markets." Harvard Business School Working Paper, No. 21-117, April 2021.
- March 2021 (Revised June 2022)
- Case
James Bryant Conant: Changing the World
By: Robert Simons and Shirley Sun
This case traces the rise of James Conant from a working-class neighborhood in Boston to president of Harvard University. The case describes how Conant, as a young man interested in chemistry and physics, embarks on studies to build his academic credentials and the...
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Keywords:
Education;
Science;
Higher Education;
Mission and Purpose;
Research;
Values and Beliefs;
Personal Characteristics;
Work-Life Balance;
Personal Development and Career;
Education Industry;
Boston
Simons, Robert, and Shirley Sun. "James Bryant Conant: Changing the World." Harvard Business School Case 121-068, March 2021. (Revised June 2022.)
- October 2020 (Revised November 2020)
- Case
The Akamai Technical Academy
By: Lynda M. Applegate and James Barnett
By January 2020, Akamai Technologies had completed eight Akamai Technical Academy training programs in the U.S., Costa Rica, and Poland. Academy programs trained individuals without a traditional STEM degree for technically oriented jobs at Akamai. With aims to improve...
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Keywords:
Competency and Skills;
Experience and Expertise;
Talent and Talent Management;
Demographics;
Education;
Ethics;
Jobs and Positions;
Technology Industry;
United States;
Costa Rica;
Poland
Applegate, Lynda M., and James Barnett. "The Akamai Technical Academy." Harvard Business School Case 821-021, October 2020. (Revised November 2020.)
- September 2020 (Revised September 2021)
- Supplement
Student Success at Georgia State University (B)
By: Michael W. Toffel, Robin Mendelson and Julia Kelley
This is a supplement to the Student Success at Georgia State University (A) case. The (B) case includes the results of a randomized control trial that Georgia State conducted to test education technology start-up AdmitHub’s chatbot solution as a strategy for improving...
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Keywords:
Education;
Higher Education;
Learning;
Curriculum and Courses;
Demographics;
Diversity;
Ethnicity;
Income;
Race;
Values and Beliefs;
Leadership;
Goals and Objectives;
Measurement and Metrics;
Operations;
Organizations;
Mission and Purpose;
Organizational Culture;
Outcome or Result;
Performance;
Performance Effectiveness;
Performance Evaluation;
Performance Improvement;
Planning;
Strategic Planning;
Social Enterprise;
Nonprofit Organizations;
Social Issues;
Wealth and Poverty;
Equality and Inequality;
Information Technology;
Digital Platforms;
Education Industry;
Atlanta
Toffel, Michael W., Robin Mendelson, and Julia Kelley. "Student Success at Georgia State University (B)." Harvard Business School Supplement 621-039, September 2020. (Revised September 2021.)
- March 11, 2020
- Editorial
A Bolder Vision for Business Schools
By: P. Tufano
Business schools teach to a model that dates back to the 1950s. Given the growing demands on business to take a lead in confronting societal challenges, business schools need to update how they train business leaders and how they compete, argues Oxford’s Saïd School...
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Keywords:
Business Schools;
Business And Society;
Business Education;
Leadership Development;
Business and Stakeholder Relations
Tufano, P. "A Bolder Vision for Business Schools." Harvard Business Review Digital Articles (March 11, 2020).
- January 2020 (Revised April 2020)
- Case
Fossil Fuel Divestment
By: Michael W. Toffel and Sarah Gulick
The president of Harvard University is facing growing pressure from students, alumni, and other climate change activists that are urging the university to divest its multi-billion dollar endowment from fossil fuel companies. The case summarizes the arguments for and...
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Keywords:
Divestment;
Harvard University;
Higher Education;
Corporate Social Responsibility and Impact;
Environmental Sustainability;
Climate Change;
Public Opinion;
Ethics;
Education Industry
Toffel, Michael W., and Sarah Gulick. "Fossil Fuel Divestment." Harvard Business School Case 620-093, January 2020. (Revised April 2020.)
- November 2019 (Revised February 2020)
- Case
Starbucks: Reaffirming Commitment to the Third Place Ideal
By: Francesca Gino, Katherine B. Coffman and Jeff Huizinga
On April 12, 2018, two African American entrepreneurs had scheduled a business meeting at a Starbucks in Philadelphia’s Rittenhouse Square neighborhood. They sat without ordering, waiting for a local businessman to show up for the meeting. The store manager called 911...
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Keywords:
Mission and Purpose;
Values and Beliefs;
Prejudice and Bias;
Crisis Management;
Employees;
Training
Gino, Francesca, Katherine B. Coffman, and Jeff Huizinga. "Starbucks: Reaffirming Commitment to the Third Place Ideal." Harvard Business School Case 920-016, November 2019. (Revised February 2020.)
- September 2019
- Supplement
Legal Time Case – Video Short 1
Legal Time is a two-party dynamic negotiation simulation. Students take the role of either the prosecution or the defense in a case that centers on a client who has been accused of spear-heading a conspiracy to commit wire fraud. This conflict-resolution scenario gives...
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Keywords:
Conflict Resolution;
Time Stress;
Negotiation;
Conflict and Resolution;
Fairness;
Learning
Exley, Christine L., Katherine B. Coffman, and Joshua Schwartzstein. "Legal Time Case – Video Short 1." Harvard Business School Multimedia/Video Supplement 920-703, September 2019.
- September 2019
- Supplement
Legal Time Case – Video Short 2
Legal Time is a two-party dynamic negotiation simulation. Students take the role of either the prosecution or the defense in a case that centers on a client who has been accused of spear-heading a conspiracy to commit wire fraud. This conflict-resolution scenario gives...
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Keywords:
Conflict Resolution;
Time Stress;
Negotiation;
Conflict and Resolution;
Fairness;
Learning
Exley, Christine L., Katherine B. Coffman, and Joshua Schwartzstein. "Legal Time Case – Video Short 2." Harvard Business School Multimedia/Video Supplement 920-704, September 2019.
- August 2019
- Supplement
Legal Time - Confidential Information for the Defense Attorney (Drew Davis)
Legal Time is a two-party dynamic negotiation simulation. Students take the role of either the prosecution or the defense in a case that centers on a client who has been accused of spear-heading a conspiracy to commit wire fraud. This conflict-resolution scenario gives...
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Keywords:
Conflict Resolution;
Time Stress;
Negotiation;
Conflict and Resolution;
Fairness;
Learning
Exley, Christine L., Katherine B. Coffman, and Joshua Schwartzstein. "Legal Time - Confidential Information for the Defense Attorney (Drew Davis)." Harvard Business School Supplement 920-011, August 2019.
- August 2019
- Supplement
Legal Time - Confidential Information for the Prosecution (AUSA Prescott)
Legal Time is a two-party dynamic negotiation simulation. Students take the role of either the prosecution or the defense in a case that centers on a client who has been accused of spear-heading a conspiracy to commit wire fraud. This conflict-resolution scenario gives...
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Keywords:
Conflict Resolution;
Time Stress;
Negotiation;
Conflict and Resolution;
Fairness;
Learning
Exley, Christine L., Katherine B. Coffman, and Joshua Schwartzstein. "Legal Time - Confidential Information for the Prosecution (AUSA Prescott)." Harvard Business School Supplement 920-012, August 2019.
- August 2019 (Revised September 2019)
- Teaching Note
Legal Time Case
Legal Time is a two-party dynamic negotiation simulation. Students take the role of either the prosecution or the defense in a case that centers on a client who has been accused of spear-heading a conspiracy to commit wire fraud. This conflict-resolution scenario gives...
View Details
Keywords:
Conflict Resolution;
Time Stress;
Negotiation;
Conflict and Resolution;
Fairness;
Learning
- August 2019
- Case
Legal Time Case
Legal Time is a two-party dynamic negotiation simulation. Students take the role of either the prosecution or the defense in a case that centers on a client who has been accused of spear-heading a conspiracy to commit wire fraud. This conflict-resolution scenario gives...
View Details
Keywords:
Conflict Resolution;
Time Stress;
Negotiation;
Conflict and Resolution;
Fairness;
Learning
Exley, Christine L., Katherine B. Coffman, and Joshua Schwartzstein. "Legal Time Case." Harvard Business School Case 920-010, August 2019.
- 2019
- Working Paper
Rehabilitating Corporate Purpose
In this paper, I address how the ascendance of the theory of shareholder value maximization into the central consciousness of public corporations and its canonization as the only legitimate expression of corporate purpose has contributed to both a widening breach...
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Keywords:
Capitalism;
Justice;
Corporate Purpose;
Shareholder Value Maximization;
Ethical Reciprocity;
Economic Systems;
Business Ventures;
Mission and Purpose;
Ethics;
Corporate Social Responsibility and Impact
Salter, Malcolm S. "Rehabilitating Corporate Purpose." Harvard Business School Working Paper, No. 19-104, April 2019.
- 2019
- Article
Fair Algorithms for Learning in Allocation Problems
By: Hadi Elzayn, Shahin Jabbari, Christopher Jung, Michael J Kearns, Seth Neel, Aaron Leon Roth and Zachary Schutzman
Settings such as lending and policing can be modeled by a centralized agent allocating a scarce resource (e.g. loans or police officers) amongst several groups, in order to maximize some objective (e.g. loans given that are repaid, or criminals that are apprehended)....
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Elzayn, Hadi, Shahin Jabbari, Christopher Jung, Michael J Kearns, Seth Neel, Aaron Leon Roth, and Zachary Schutzman. "Fair Algorithms for Learning in Allocation Problems." Proceedings of the Conference on Fairness, Accountability, and Transparency (2019): 170–179.