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- January 2019 (Revised October 2019)
- Case
Rural Taobao: Alibaba's Expansion into Rural E-Commerce
By: Tarun Khanna, Ryan Allen, Adam Frost and Wesley Koo
Alibaba's Rural Taobao initiative had been launched in 2014 as a public service initiative to increase e-commerce adoption in China’s remote rural areas. In the first two iterations of the initiative, dubbed “1.0” and “2.0,” Alibaba had partnered with local businesses...
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Keywords:
Strategy;
Business Growth;
Ecommerce;
Corporate Social Responsibility;
Business And Government;
Emerging Market;
Market Platforms;
Online Technology;
Emerging Markets;
Rural Scope;
Growth and Development Strategy;
Competitive Strategy;
Corporate Social Responsibility and Impact;
Business and Government Relations;
Decision Making;
China
Khanna, Tarun, Ryan Allen, Adam Frost, and Wesley Koo. "Rural Taobao: Alibaba's Expansion into Rural E-Commerce." Harvard Business School Case 719-433, January 2019. (Revised October 2019.)
- March 24, 2014
- Article
Like a Boss: How Corporate Negotiators Would Handle Nuclear Talks With Iran
While the Obama team deserves high marks for launching the interim talks, its approach doesn't sell the upside of a comprehensive deal persuasively enough to transform more Iranian skeptics into active supporters—a necessary condition for success if there is an...
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Keywords:
Negotiations;
Nuclear;
Conflict Resolution;
Winning Coalition;
Blocking Coalition;
Strategy;
France;
Germany;
Iran;
China;
Great Britain;
United States;
Russia;
Negotiation;
International Relations;
Conflict and Resolution;
Public Administration Industry;
France;
Germany;
Iran;
China;
Great Britain;
United States;
Russia
Sebenius, James K. "Like a Boss: How Corporate Negotiators Would Handle Nuclear Talks With Iran." ForeignPolicy.com (March 24, 2014).
- 2011
- Book
Flying Without a Net: Turn Fear of Change into Fuel for Success
By: Thomas J. DeLong
Confronted by omnipresent threats of job loss and change, even the brightest among us are anxious. In response, we're hunkering down, blocking ourselves from new challenges. This response hurts us and our organizations, but we fear making ourselves even more vulnerable...
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Keywords:
Leadership Style;
Personal Development and Career;
Problems and Challenges;
Attitudes;
Behavior
DeLong, Thomas J. Flying Without a Net: Turn Fear of Change into Fuel for Success. Boston: Harvard Business Review Press, 2011.
- March 2011
- Article
Do Sell-Side Stock Analysts Exhibit Escalation of Commitment?
By: John Beshears and Katherine L. Milkman
This paper presents evidence that when an analyst makes an out-of-consensus forecast of a company's quarterly earnings that turns out to be incorrect, she escalates her commitment to maintaining an out-of-consensus view on the company. Relative to an analyst who was...
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Keywords:
Escalation Of Commitment;
Stock Market;
Updating;
Behavioral Economics;
Motivation and Incentives;
Behavior;
Consumer Behavior;
Financial Markets;
Forecasting and Prediction
Beshears, John, and Katherine L. Milkman. "Do Sell-Side Stock Analysts Exhibit Escalation of Commitment?" Journal of Economic Behavior & Organization 77, no. 3 (March 2011): 304–317.
- October 2007 (Revised July 2016)
- Teaching Note
Gordon Bethune at Continental Airlines
By: Anthony J. Mayo
A $385 million loss for the final months of fiscal year 1994 signaled Continental might go bankrupt. Could new CEO Gordon Bethune turn Continental around? Continental was in dire straits because the deregulation of the commercial airline industry in 1978 ushered in a...
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- January 2006 (Revised July 2016)
- Case
Gordon Bethune at Continental Airlines
By: Nitin Nohria, Anthony Mayo and Mark Benson
A $385 million loss for the final months of fiscal year 1994 signaled Continental might go bankrupt. Could new CEO Gordon Bethune turn Continental around? Continental was in dire straits because the deregulation of the commercial airline industry in 1978 ushered in a...
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Keywords:
Transformation;
Insolvency and Bankruptcy;
Profit;
Leading Change;
Organizational Change and Adaptation;
Performance Improvement;
Labor and Management Relations;
Air Transportation Industry
Nohria, Nitin, Anthony Mayo, and Mark Benson. "Gordon Bethune at Continental Airlines." Harvard Business School Case 406-073, January 2006. (Revised July 2016.)
- 2005
- Book
Levers of Organization Design: How Managers Use Accountability Systems for Greater Performance and Commitment
By: R. Simons
Simons, R. Levers of Organization Design: How Managers Use Accountability Systems for Greater Performance and Commitment. Boston: Harvard Business School Press, 2005.
- February 2004
- Column
The Mind of the Negotiator: Escalation of Commitment
By: Max H. Bazerman
Keywords:
Negotiation
Bazerman, Max H. "The Mind of the Negotiator: Escalation of Commitment." Negotiation 7, no. 2 (February 2004). (newsletter.)
- October 2003 (Revised October 2004)
- Case
AT&T Canada (A)
By: Andre F. Perold and Kwame C. Van Leeuwen
AT&T Canada (ATTC) is a merger arbitrage situation where AT&T Corp. has a contractual commitment to purchase the shares of ATTC at an escalating formula price. However, ATTC's business is performing poorly, and its bonds are trading at significant discounts to par....
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Keywords:
Agreements and Arrangements;
Valuation;
Mergers and Acquisitions;
Investment;
Telecommunications Industry;
Canada
Perold, Andre F., and Kwame C. Van Leeuwen. "AT&T Canada (A)." Harvard Business School Case 204-087, October 2003. (Revised October 2004.)
- 1999
- Chapter
Escalation and Negotiation: Two Central Themes in the Work of Jeffrey Z. Rubin
By: K. A. Diekmann, A. E. Tenbrunsel and M. H. Bazerman
Keywords:
Negotiation
Diekmann, K. A., A. E. Tenbrunsel, and M. H. Bazerman. "Escalation and Negotiation: Two Central Themes in the Work of Jeffrey Z. Rubin." In Negotiation Eclectics: Essays in Memory of Jeffrey Z. Rubin, edited by D. Kolb. Cambridge, MA: Program on Negotiation at Harvard Law School, 1999.
- spring 1994
- Article
Unilateral Commitments and the Importance of Process in Alliances
Keywords:
Alliances
Gulati, R., T. Khanna, and N. Nohria. "Unilateral Commitments and the Importance of Process in Alliances." MIT Sloan Management Review 35, no. 3 (spring 1994): 61–69.
- spring 1994
- Article
Unilateral Commitments and the Importance of Process in Alliances
By: Ranjay Gulati, Tarun Khanna and Nitin Nohria
How the partners in an alliance view their joint venture can have much to do with its success or failure. Each partner fears that the other will get the larger payoff by acting opportunistically while it cooperates in good faith. The result is that both partners choose...
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Keywords:
Management Style;
Partners and Partnerships;
Joint Ventures;
Management Practices and Processes;
Alliances;
Trust;
Game Theory
Gulati, Ranjay, Tarun Khanna, and Nitin Nohria. "Unilateral Commitments and the Importance of Process in Alliances." MIT Sloan Management Review 35, no. 3 (spring 1994): 61–69.
- January 1993 (Revised June 1993)
- Background Note
Challenge of Commitment,The
By: Michael Beer and Michael J. Gibbs
Defines commitment, describes the psychological and organizational factors that underly it, and provides a comprehensive discussion of the policies and practices managers can employ to enhance commitment. Identifies control and commitment as two critical strategies...
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Keywords:
Ethics;
Governance Controls;
Policy;
Management Practices and Processes;
Managerial Roles;
Strategy
Beer, Michael, and Michael J. Gibbs. "Challenge of Commitment,The." Harvard Business School Background Note 493-046, January 1993. (Revised June 1993.)
- June 1992
- Article
Nonrational Escalation of Commitment in Negotiation
By: M. H. Bazerman and M. A. Neale
Keywords:
Negotiation
Bazerman, M. H., and M. A. Neale. "Nonrational Escalation of Commitment in Negotiation." European Management Journal 10, no. 2 (June 1992): 163–68.
- 1980
- Chapter
Notes on the Meaning of Commitment to Organizations
- Article
Capital Commitments and the High Cost of Money
By: Samuel Hayes
Hayes, Samuel. "Capital Commitments and the High Cost of Money." Harvard Business Review 55, no. 3 (May–June 1977): 155–161.
- November – December 1972
- Article
Commitment and the Internal Organization of Millenial Movements
By: R. M. Kanter
Kanter, R. M. "Commitment and the Internal Organization of Millenial Movements." American Behavioral Scientist 16 (November–December 1972): 219–43.
- Research Summary
Risk, Trust and Escalation Behavior of Owner Managers
Professor Montgomery and Professor Deepak Malhotra (HBS), together with scientists from Harvard's Program on Evolutionary Dynamics, are studying risk-related decision making of owner managers in newly-founded and established companies. This experimental...
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- August 1968
- Article
Commitment and Social Organization: A Study of Commitment Mechanisms in Utopian Communities
By: R. M. Kanter
Kanter, R. M. "Commitment and Social Organization: A Study of Commitment Mechanisms in Utopian Communities." American Sociological Review 35 (August 1968): 499–517. (Sociology: Students and Society, by J. Rabow. Los Angeles: Goodyear, 1972; Currents of Unrest: An Introduction to Collective Behavior, by O.E. Klapp. Englewood Cliffs, N.J.: Prentice Hall (Tables); Social Psychology for Sociologists, by D. Field. London: Nelson, 1974; The Sociology of Religion, by S. Bruce. Cheltenham, U.K.: Edward Elgar, 1994.)