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Eric J. Van den Steen
Eric Van den Steen is a Professor of Business Administration at HBS, where he teaches strategy. He holds the Royal Little chair, established in honor of the founder of Textron. Professor Van den Steen's research studies the fundamentals of strategy and competitive advantage, the role of leaders in strategy, and the interaction between strategy and organization more broadly. He has also...
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Funding to scale Citizens Connect, Boston's 311 app, is both a blessing and a burden and tests two public entrepreneurs. In 2012, the Commonwealth of...
- January 2015 (Revised March 2017)
- Case
New Urban Mechanics
By: Mitchell Weiss
Funding to scale Citizens Connect, Boston's 311 app, is both a blessing and a burden and tests two public entrepreneurs. In 2012, the Commonwealth of Massachusetts provides Boston's Mayor's Office of New Urban Mechanics with a grant to scale Citizens Connect across the...
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Keywords:
Public Entrepreneurship;
Civic Technology;
Government Innovation;
Civic Innovation;
Cities;
New Urban Mechanics;
Thomas. M. Menino;
Chris Osgood;
Nigel Jacob;
Connected Bits;
SeeClickFix;
Ben Berkowitz;
Eric Carlson;
Dave Mitchell;
Government Technology;
Open Innovation;
Open Source Software;
Citizens Connect;
Commonwealth Connect;
Entrepreneurship;
Innovation and Invention;
Innovation Leadership;
Innovation and Management;
Open Source Distribution;
Public Administration Industry;
Information Technology Industry;
Boston