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All HBS Web
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- Faculty Publications (5,006)
- August 2002
- Supplement
Raiser Senior Service-The Stratford (B)
By: H. Kent Bowen and Alison Berkley Wagonfeld
Supplements the (A) case.
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Keywords:
California
Bowen, H. Kent, and Alison Berkley Wagonfeld. "Raiser Senior Service-The Stratford (B)." Harvard Business School Supplement 603-014, August 2002.
- August 2002 (Revised August 2002)
- Case
Raiser Senior Services--The Stratford (A)
By: H. Kent Bowen and Alison Berkley Wagonfeld
Focuses on modifying operations to increase profitability at an upscale senior care facility in California. Jennifer Raiser, president of Raiser Senior Services, opened the Stratford in 1992 as a high-end, continuing-care retirement community. Ten years later, the...
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Keywords:
Cost Management;
Profit;
Saving;
Health Care and Treatment;
Age;
Management Teams;
Problems and Challenges;
Ethics;
Legal Liability;
Business Growth and Maturation;
Health Industry;
Service Industry;
California
Bowen, H. Kent, and Alison Berkley Wagonfeld. "Raiser Senior Services--The Stratford (A)." Harvard Business School Case 603-013, August 2002. (Revised August 2002.)
- August 2002 (Revised June 2003)
- Case
New Wachovia (A), The
By: Carliss Y. Baldwin and Jeremy Swinson
In April 2001, First Union Corp. announced an agreement to merge with Wachovia Corp., a fellow North Carolina-based commercial bank. While the banks were preparing to consummate the merger, SunTrust Banks, Inc. of Atlanta, made a hostile offer for Wachovia, setting in...
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Keywords:
Voting;
Mergers and Acquisitions;
Conflict and Resolution;
Banks and Banking;
Banking Industry;
Atlanta;
North Carolina
Baldwin, Carliss Y., and Jeremy Swinson. "New Wachovia (A), The." Harvard Business School Case 903-033, August 2002. (Revised June 2003.)
- August 2002 (Revised May 2003)
- Case
New Wachovia (B), The
By: Carliss Y. Baldwin and Jeremy Swinson
On August 3, 2001, after a hotly contested proxy fight, Wachovia Corp.'s shareholders voted to merge with First Union Corp. The managers of the two banks then turned to face the challenges of integrating the two organizations. Their task was to implement a "merger of...
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Keywords:
Integration;
Mergers and Acquisitions;
Problems and Challenges;
Banks and Banking;
Banking Industry;
North Carolina
Baldwin, Carliss Y., and Jeremy Swinson. "New Wachovia (B), The." Harvard Business School Case 903-034, August 2002. (Revised May 2003.)
- August 2002 (Revised March 2003)
- Teaching Note
NerveWire (TN)
By: Nitin Nohria and Bridget Gurtler
Teaching Note for (9-402-020), (9-402-021), and (9-402-022).
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- August 2002 (Revised December 2002)
- Case
AOL Europe vs. Freeserve (A)
By: David B. Yoffie and Mary Kwak
AOL Europe must decide how to respond to Freeserve, a free Internet Service Provider (ISP) that has signed up 1.6 million British customers in its first six months. After becoming the leading ISP in the United States, AOL has formed a joint venture with Bertelsmann to...
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Keywords:
Competition;
Internet;
Web Services Industry;
Telecommunications Industry;
France;
Germany;
United Kingdom;
United States
Yoffie, David B., and Mary Kwak. "AOL Europe vs. Freeserve (A)." Harvard Business School Case 703-409, August 2002. (Revised December 2002.)
- August 2002 (Revised December 2002)
- Case
AOL Europe vs. Freeserve (B)
By: David B. Yoffie and Mary Kwak
Supplements the (A) case. A rewritten version of an earlier supplement.
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Yoffie, David B., and Mary Kwak. "AOL Europe vs. Freeserve (B)." Harvard Business School Case 703-410, August 2002. (Revised December 2002.)
- August 2002
- Case
AOL Europe vs. Freeserve (C)
By: David B. Yoffie and Mary Kwak
Supplements the (A) case. A rewritten version of an earlier supplement.
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Yoffie, David B., and Mary Kwak. "AOL Europe vs. Freeserve (C)." Harvard Business School Case 703-411, August 2002.
- August 2002
- Case
MassEnvelopePlus
By: Rosabeth M. Kanter, Brooke Bartletta and Michelle Heskett
Describes the challenges Steve Grossman, a fourth-generation owner of a small commercial printing company, must face amid industry consolidation, technological changes, and his own run for public office.
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Keywords:
Family Business;
Family Ownership;
Problems and Challenges;
Leadership;
Change Management;
Information Technology;
Personal Development and Career;
Service Delivery;
Service Industry;
Massachusetts
Kanter, Rosabeth M., Brooke Bartletta, and Michelle Heskett. "MassEnvelopePlus." Harvard Business School Case 302-103, August 2002.
- July 2002
- Teaching Note
MAC Development Corporation (TN)
Teaching Note for (2-802-140), (9-806-703), and (9-806-706).
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- July 2002 (Revised December 2002)
- Background Note
Note on the Evolution of Retail in the United States
By: Arthur I Segel
Covers the evolution of retail real estate in the United States. Specifically covers types of retail centers, such as neighborhood, community, regional, and super-regional as well as the recent phenomenon of the 1990s to 2002 of the growing emergence of value retail,...
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Segel, Arthur I. "Note on the Evolution of Retail in the United States." Harvard Business School Background Note 803-017, July 2002. (Revised December 2002.)
- July 2002 (Revised August 2002)
- Case
Washington Hospital Center (A): Rescuing Emergency Medicine
By: Rosabeth M. Kanter and Michelle Heskett
Dr. Craig Feied and Dr. Mark Smith, recruited to turn around the Washington Hospital Center Emergency Department, prepare to roll out their most revolutionary change yet--an information system that could radically improve the practice of emergency medicine. A review of...
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- July 2002 (Revised August 2002)
- Case
Washington Hospital Center (B): The Power of Insight
By: Rosabeth M. Kanter and Michelle Heskett
Dr. Craig Feied considers how to take a major technical innovation beyond his own department into a large hospital system. Reviews how proprietary information systems became indispensable in the department of emergency medicine and what it took to introduce the change...
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- July 2002 (Revised August 2002)
- Case
Washington Hospital Center (C): Progress and Prospects, 1995-2001
By: Rosabeth M. Kanter and Michelle Heskett
Dr. Craig Feied and Dr. Mark Smith have already transformed a "worst-in-area" emergency medicine department into the best in the area. Industry-wide and hospital system-specific challenges remain, including their newest project of national importance--creating an...
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- July 2002 (Revised August 2002)
- Case
Washington Hospital Center (D): Emergency Medicine After September 11
By: Rosabeth M. Kanter and Michelle Heskett
The all-risks-ready emergency room prototype project becomes widely accepted as a need after September 11, 2001. The already operational medical informatics system, Insight, comes under heavy demand after its strong performance during crises and is noticed by various...
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- July 2002
- Teaching Note
Cola Wars Continue: Coke and Pepsi in the Twenty-First Century, TN
By: David B. Yoffie
Teaching Note for (9-702-442).
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- July 2002 (Revised March 2003)
- Case
North East Medical Services
By: Thomas J. DeLong and Wendy Carter
Sophie Wong, president and CEO of North East Medical Services, a health care organization dedicated to serving the underprivileged Asian American community in San Francisco, must decide how to reposition the organization to serve patients from multiple income levels...
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Keywords:
Health Care and Treatment;
Human Resources;
Leadership;
Business and Stakeholder Relations;
Health Industry;
San Francisco
DeLong, Thomas J., and Wendy Carter. "North East Medical Services." Harvard Business School Case 403-002, July 2002. (Revised March 2003.)
- July 2002 (Revised September 2002)
- Case
Competition in Japanese Financial Markets, 2002 (Abridged)
By: Tarun Khanna
In early 2002, Japan, the world's largest economy, had been mired in a decade-long recession. A range of stimulus packages had failed to work their magic. The "Big Bang" financial deregulation reforms announced in 1998 had not quite produced the economic boom that the...
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Keywords:
Competition;
Financial Markets;
Global Strategy;
Financial Crisis;
Banks and Banking;
Banking Industry;
Japan
Khanna, Tarun. "Competition in Japanese Financial Markets, 2002 (Abridged)." Harvard Business School Case 703-407, July 2002. (Revised September 2002.)
- Other Article
What Do We Know About Variance in Accounting Profitability?
By: Anita M. McGahan and Michael E. Porter
In this paper, we analyze the variance of accounting profitability among a broad cross-section of firms in the American economy from 1981 to 1994. The purpose of the analysis is to identify the importance of year, industry, corporate-parent, and business-specific...
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McGahan, Anita M., and Michael E. Porter. "What Do We Know About Variance in Accounting Profitability?" Management Science 48, no. 7 (July 2002): 834–851.
- June 2002
- Case
Vans: Skating on Air
By: Youngme E. Moon and David Kiron
Vans is best known for selling footwear and apparel to skateboarders, surfers, and other alternative sports athletes. In April 2002, Gary Schoenfeld, the CEO, is facing a number of challenges. With respect to footwear, he must decide what to do about two product lines...
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Keywords:
Brands and Branding;
Product Launch;
Demand and Consumers;
Product Development;
Value Creation;
Apparel and Accessories Industry;
Retail Industry;
California
Moon, Youngme E., and David Kiron. "Vans: Skating on Air." Harvard Business School Case 502-077, June 2002.