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Scholars and Students Unpack the Digital Business Revolution
Think of Harvard Business School's recently launched the Digital Initiative (D/I) as a giant laboratory, where leading scholars and practitioners...
Using ambidexterity for new digital business | Harvard Business School Digital Initiative
We're Thinking About... Disinformation Reality Machine Learning Curve Climate Disruption New Tech Makers Industry Transformations Society Meets Tech...
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  • 2020
  • Working Paper

Learning with People Like Me: The Role of Age-Similar Peers on Online Business Course Engagement
By: Laura R. Huber, Jacqueline N. Lane and Karim R. Lakhani
Over the past decade, online learning has witnessed tremendous growth in popularity due to its ability to reach diverse participants in a scalable manner. However, one primary area of concern is the low course completion rates in digital platform-based learning,...  View Details
Keywords: Homophily; Knowledge Sharing
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  • Article

How Long Can a Company Thrive Doing Just One Thing?
By: Andy Wu and Scott Duke Kominers
The news that the chat app Slack was being sold to veteran customer relationship management company Salesforce for $27.7 billion raised a lot of eyebrows. Why sell after a year of explosive growth? The deal, however, epitomizes a question facing so-called best-of-breed...  View Details
Keywords: Best-of-breed Companies; Competitive Advantage; Competitive Strategy
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  • Article

Want to See the Future of Digital Health Tools? Look to Germany
By: Ariel Dora Stern, Henrik Matthies, Julia Hagen, Jan B. Brönneke and Jörg F. Debatin
A new law will make it easier to introduce and determine the benefits of new tools. Perhaps its most important provisions are its formalization of “prescribable applications,” which include standard software, SaaS, and mobile as well as browser-based apps, and the...  View Details
Keywords: Health Care And Treatment; Transformation; Online Technology; Technological Innovation; Germany
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  • November 24, 2020
  • Article

4 Strategies to Make Telehealth Work for Elderly Patients
By: Umar Ikram, Susanna Gallani, Jose F. Figueroa and Thomas W. Feeley
As providers have ramped up their use of telehealth during the COVID-19 pandemic, one group—the elderly—has experienced particular challenges in adopting the technologies. This article describes the strategies four innovative provider organizations have used to engage...  View Details
Keywords: Telehealth; Health Pandemics; Health Care And Treatment; Online Technology; Age; Technology Adoption; Strategy
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  • November 12, 2020
  • Article

What We Can Learn About Unity from Hostile Takeovers
By: Rosabeth Moss Kanter
In the wake of the recent election, the United States faces a fraught, difficult transfer of power. What we know about hostile takeovers in business can provide help in finding a path forward. Leaders on the winning side of the more successful acquisitions emphasized...  View Details
Keywords: Leadership; Transition; Government And Politics; Mergers And Acquisitions
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  • November 2020 (Revised December 2020)
  • Case

KhataBook
By: Jeffrey J. Bussgang, Allison H. Mnookin and James Barnett
In January 2020, India-based KhataBook, a digital ledger app for small businesses, is led by CEO Ravish Naresh, as his team faces a series of dilemmas regarding where to focus next.  View Details
Keywords: Entrepreneurship; Ethics; Marketing; Measurement And Metrics; Technology Industry; India; Bangalore; Mumbai; Southeast Asia
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  • November 2020
  • Article

Disrupting the Disruptors or Enhancing Them? How Blockchain Re‐Shapes Two‐Sided Platforms
By: Daniel Trabucchi, Antonella Moretto, Tommaso Buganza and Alan MacCormack
The importance of platform‐based businesses in the modern economy is growing continuously and becoming increasingly relevant. Specifically, the deployment of digital technologies has enhanced the applicability of two‐sided business models, enabling companies to act not...  View Details
Keywords: Blockchain; Two-sided Platforms; business Model; Innovation And Invention; Technological Innovation
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  • October 29, 2020
  • Article

How to Build a Digital Brand That Lasts
By: William Collis and David Collis
What makes a brand durable even as business models, technology and consumer behavior radically change? The key is that durable brands are adaptable brands—even legacy ones. To create durability, apply the MACE framework: 1) Mastery: Give your consumers...  View Details
Keywords: Brands And Branding; business Model; Adaptation; Framework
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  • October 2020
  • Teaching Note

Swissgrid: Enterprise Risk Management in a Digital Age
By: Robert S. Kaplan and Anette Mikes
This note was prepared by HBS Professor Robert Kaplan and Professor Anette Mikes (University of Oxford) for the purpose of aiding classroom instructors in the use of “Swissgrid: Enterprise Risk Management in a Digital Age,” HBS No. 119-045.  View Details
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  • October 19, 2020
  • Article

Today's Leaders Need Vulnerability, Not Bravado
By: Amy C. Edmondson and Tomas Chamorro-Premuzic
Few myths are as pervasive as the notion that leaders ought to appear tough and confident. Or at least, that was the case prior to the current pandemic, which has exposed the many weaknesses of forceful, dominant leaders and highlighted the superiority of those who...  View Details
Keywords: Leadership; Leadership Style
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  • October 2020
  • Case

The Walt Disney Company: The 21st Century Fox Acquisition and Digital Distribution
By: David J. Collis
This case describes the acquisition of 21st Century Fox by the Walt Disney Company and the subsequent launch by Disney of three streaming channels to compete with Netflix.  View Details
Keywords: Disney; Streaming; Corporate Strategy; Mergers And Acquisitions; Distribution; Competitive Strategy; Vertical Integration; Media And Broadcasting Industry
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  • October 6, 2020
  • Article

Test Your Board's Readiness for the Post-COVID Era
By: Lynn S. Paine
Research suggests that well-run boards take the process of self-evaluation quite seriously, often using a combination of director surveys and personal interviews to assess the functioning and effectiveness of the board, its committees, and its individual members. As...  View Details
Keywords: Health Pandemics; Governing And Advisory Boards; Performance Evaluation
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  • October 6, 2020
  • Article

COVID-19 Is Rewriting the Rules of Corporate Governance
By: Lynn S. Paine
Boards are facing a complex new reality as a result of COVID-19. The new environment is characterized by pressures and demands from various stakeholder groups, heightened expectations for societal engagement and corporate citizenship, and radical uncertainty about the...  View Details
Keywords: Health Pandemics; Corporate Governance; Governing And Advisory Boards
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  • October 5, 2020
  • Editorial

Robots Save Us Time—But Do They Make Us Happier?
By: A.V. Whillans, Emanuel de Bellis, Fabian Nindl and Tobias Schlager
Autonomous products such as robotic vacuum cleaners, lawn mowers, and playmates for our pets are meant to improve people’s lives—but do they actually make consumers happier? The authors share the results of recent research which found that owning autonomous products...  View Details
Keywords: Technology; Consumer Behavior; Attitudes; Customer Satisfaction; Marketing Communications
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  • September 2020
  • Case

True North: Pioneering Analytics, Algorithms and Artificial Intelligence
By: Karim R. Lakhani, Kairavi Dey and Hannah Mayer
True North was a private equity fund that specialized in the growth and buyout of mid-market, India-centric companies. The leadership team initially believed that technology was not core to traditional businesses and steered clear of new age technology-oriented...  View Details
Keywords: Artificial Intelligence; Technology; Management; Operations; Organizations; Leadership; Innovation And Invention; business Model; Computer Industry; Technology Industry
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  • September 2020
  • Supplement

Eaton Corporation: Portfolio Transformation and The Cost of Capital
By: Benjamin C. Esty, Scott Mayfield and Daniel Fisher
In 2000, Eaton Corporation was a broadly diversified industrial conglomerate. But its strategy was evolving and its focus was narrowing around “power management” and more recently on “intelligent power,” the use of digitally enabled products and services designed to...  View Details
Keywords: Mergers And Acquisitions; business Conglomerates; business Divisions; Cost Of Capital; Corporate Finance; Value; Valuation; Industrial Products Industry; United States; Denmark; Republic Of Ireland
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  • September 2020
  • Case

Eaton Corporation: Portfolio Transformation and The Cost of Capital
By: Benjamin C. Esty, E. Scott Mayfield and Daniel Fisher
In 2000, Eaton Corporation was a broadly diversified industrial conglomerate. But its strategy was evolving and its focus was narrowing around “power management” and more recently on “intelligent power,” the use of digitally enabled products and services designed to...  View Details
Keywords: Mergers And Acquisitions; business Conglomerates; business Divisions; Cost Of Capital; Corporate Finance; Value; Valuation; Industrial Products Industry; United States; Denmark; Republic Of Ireland
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  • August 2020
  • Case

Nubank: Democratizing Financial Services
By: Michael Chu, Carla Larangeira and Pedro Levindo
Nubank, a wholly-digital solution created to disrupt Brazilian banking, with 6 million clients and a $4 billion valuation after five years, must decide whether to expand to Mexico. The company was founded in São Paulo in 2013 by Colombian-born David Vélez to seize what...  View Details
Keywords: Fintech; Financial Inclusion; Digital Banking; Credit Cards; Banks And Banking; Disruption; Expansion; Growth And Development Strategy; Financial Services Industry; South America; Brazil; North America; Mexico
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  • August 24, 2020
  • Editorial

How to (Actually) Save Time When You're Working Remotely
By: Lauren C. Howe, Ashley V. Whillans and Jochen I. Menges
The pandemic has given many of us the opportunity to ditch the commute and work from home long-term, offering huge potential time savings. But to truly reap the benefits of remote work during the current crisis and beyond, we need to think proactively about how we...  View Details
Keywords: Time; Well-being; Remote Work; Work-life Balance; Time Management
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  • August 2020 (Revised August 2020)
  • Case

Digital Marketing at HBS Online
By: Sunil Gupta and Rajiv Lal
In July 2020, the management team of Harvard Business School Online (HBS Online) had to decide how to allocate its marketing budget for fiscal year 2021 between various digital channels and its portfolio of courses. Since its launch in 2014, HBS Online had grown to...  View Details
Keywords: Marketing Strategy; Advertising; Online Advertising; Marketing Channels; Brands And Branding; business Education; Education Industry; United States; Boston
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Are you looking for?

Scholars and Students Unpack the Digital Business Revolution
Think of Harvard Business School's recently launched the Digital Initiative (D/I) as a giant laboratory, where leading scholars and practitioners...
Using ambidexterity for new digital business | Harvard Business School Digital Initiative
We're Thinking About... Disinformation Reality Machine Learning Curve Climate Disruption New Tech Makers Industry Transformations Society Meets Tech...
→ Search All HBS Web