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All HBS Web
(2,297)
- Faculty Publications (465)
- September 2001 (Revised August 2004)
- Case
Rapid Rewards at Southwest Airlines
By: Frances X. Frei and Corey B. Hajim
Southwest Airlines is well known as the low-fare airline that has achieved ongoing financial success in one of the most financially troubled industries in the United States. Told from the perspectives of two Southwest customers--a frequent flier and a more typical...
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Keywords:
Customer Relationship Management;
Air Transportation;
Service Operations;
Service Delivery;
Air Transportation Industry
Frei, Frances X., and Corey B. Hajim. "Rapid Rewards at Southwest Airlines." Harvard Business School Case 602-065, September 2001. (Revised August 2004.)
- August 2001 (Revised February 2005)
- Case
Dakota Office Products
By: Robert S. Kaplan
The senior management team of Dakota, an office products distributor, is concerned about the company's first loss in history. Explores the role for activity based costing and customer profitability measurement in a distribution company. Dakota's customers are...
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Keywords:
Activity Based Costing and Management;
Order Taking and Fulfillment;
Profit;
Distribution;
Customers;
Distribution Industry
Kaplan, Robert S. "Dakota Office Products." Harvard Business School Case 102-021, August 2001. (Revised February 2005.)
- May 2001 (Revised January 2003)
- Case
Calpine Corporation: The Evolution from Project to Corporate Finance
By: Benjamin C. Esty and Michael Kane
In early 1999, Calpine Corp.'s CEO Pete Cartwright adopted an aggressive growth strategy with the goal of increasing the company's aggregate generating capacity from approximately 3,000 to 15,000 megawatts (MW) by 2004. He believed there was a fleeting opportunity to...
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Keywords:
Information Technology;
Cost of Capital;
Project Finance;
Adaptation;
Profit;
Financial Strategy;
Corporate Finance;
Energy Industry;
United States
Esty, Benjamin C., and Michael Kane. "Calpine Corporation: The Evolution from Project to Corporate Finance." Harvard Business School Case 201-098, May 2001. (Revised January 2003.)
- Article
The Market for Catastrophe Risk: A Clinical Examination
By: K. A. Froot
Keywords:
Catastrophe Risk;
Corporate Finance;
Cost Of Capital;
Banking And Insurance;
Asset Pricing;
Hedging;
Banking;
Insurance;
Decision Choice And Uncertainty;
Financial Markets;
Policy;
Risk Management;
Natural Disasters;
Insurance Industry
Froot, K. A. "The Market for Catastrophe Risk: A Clinical Examination." Journal of Financial Economics 60, nos. 2-3 (May 2001): 529–571. (Revised from NBER Working Paper No. 8110, February 2001. Reprinted in The Economics of Natural Hazards, part of the International Library of Critical Writings in Economics series edited by Mark Blaug, Edward Elgar Publishing Limited, 2003.)
- April 2001 (Revised September 2001)
- Teaching Note
Cost of Capital at Ameritrade TN
By: Mark L. Mitchell and Erik Stafford
Teaching Note for (9-201-046).
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Keywords:
Financial Services Industry
- March 2001 (Revised April 2001)
- Case
Montefiore Medical Center
By: Robert S. Kaplan and Syeda Noorein Inamdar
A large urban medical center implements the Balanced Scorecard management tool. Elaine Brennan, senior VP of operations, has reorganized a highly functional health care organization into decentralized patient care centers and support units. Having recently endured the...
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Keywords:
Balanced Scorecard;
Health Care and Treatment;
Management Systems;
Organizational Structure;
Corporate Strategy;
Leadership Development;
Growth and Development Strategy;
Financial Reporting;
Budgets and Budgeting;
Cost Accounting;
Corporate Accountability;
Communication;
Health Industry
Kaplan, Robert S., and Syeda Noorein Inamdar. "Montefiore Medical Center." Harvard Business School Case 101-067, March 2001. (Revised April 2001.)
- March 2001 (Revised November 2001)
- Case
Merrill Lynch HOLDRS
By: Andre F. Perold and Simon E. Brown
Exchange-traded funds (ETFs) and HOLDRS (Holding Company Depositary Receipts) represent recent and highly successful capital market innovations. HOLDRS closely approximates a buy-and-hold strategy, and Merrill Lynch believes the product has significantly lower taxes...
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Keywords:
Capital Markets;
Cost;
Stocks;
Financial Strategy;
Investment Funds;
Taxation;
Innovation and Invention;
Product;
Success;
Expansion
Perold, Andre F., and Simon E. Brown. "Merrill Lynch HOLDRS." Harvard Business School Case 201-059, March 2001. (Revised November 2001.)
- February 2001 (Revised April 2001)
- Case
CDC Capital Partners
By: G. Felda Hardymon, Josh Lerner and Ann Leamon
In 2001, CDC Capital Partners is facing the greatest challenge in its 53-year history. Founded as part of the U.K. government's post-war colonial reconstruction, it had operated as a developmental finance institution, largely issuing debt to the world's poorest...
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Keywords:
Business or Company Management;
Private Equity;
Emerging Markets;
Cost vs Benefits;
Mergers and Acquisitions;
Partners and Partnerships;
Financial Institutions;
Financial Services Industry;
United Kingdom
Hardymon, G. Felda, Josh Lerner, and Ann Leamon. "CDC Capital Partners." Harvard Business School Case 801-333, February 2001. (Revised April 2001.)
- January 2001
- Case
Valuing Project Achieve
By: Mihir A. Desai and Kathleen Luchs
Project Achieve is a start-up providing information management solutions for schools. Its founders see a need for software both to manage the volumes of information necessary to administer a school and to connect parents, teachers, and students in a more effective way....
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Keywords:
Business Startups;
Valuation;
Venture Capital;
Cost of Capital;
Cash Flow;
Forecasting and Prediction
Desai, Mihir A., and Kathleen Luchs. "Valuing Project Achieve." Harvard Business School Case 201-080, January 2001.
- December 2000 (Revised May 2001)
- Supplement
Cost of Capital at Ameritrade
By: Mark L. Mitchell and Erik Stafford
Spreadsheet to (9-201-046). Download only.
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Keywords:
Financial Services Industry
- November 2000 (Revised May 2002)
- Case
FleetBoston Financial: Online Banking
By: Frances X. Frei and Hanna Rodriguez-Farrar
As the ninth largest bank holding company in the United States in 2000, FleetBoston Financial Corp. provided a myriad of financial services, including retail banking, loan origination, and brokerage accounts. This case explores how FleetBoston responded to the Internet...
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Keywords:
Business Model;
Borrowing and Debt;
Cost Management;
Banks and Banking;
Consumer Behavior;
Service Operations;
Competition;
Online Technology;
Banking Industry;
United States
Frei, Frances X., and Hanna Rodriguez-Farrar. "FleetBoston Financial: Online Banking." Harvard Business School Case 601-042, November 2000. (Revised May 2002.)
- November 2000 (Revised December 2000)
- Case
Loewen Group Inc., The
By: Stuart C. Gilson and Jose Camacho
A publiclytraded funeral home and cemetery consolidator faces imminent financial distress. The company has aggressively grown through use of debt. Restructuring the debt is potentially very costly to creditors, shareholders, suppliers, and other corporate stakeholders....
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Keywords:
International Accounting;
Restructuring;
Capital Structure;
Cost of Capital;
Debt Securities;
Cross-Cultural and Cross-Border Issues;
Crisis Management;
Business and Shareholder Relations;
Business and Stakeholder Relations;
Service Industry
Gilson, Stuart C., and Jose Camacho. "Loewen Group Inc., The." Harvard Business School Case 201-062, November 2000. (Revised December 2000.)
- October 2000 (Revised April 2001)
- Case
Cost of Capital at Ameritrade
By: Mark L. Mitchell and Erik Stafford
Ameritrade Holding Corp. is planning large marketing and technology investments to improve the company's competitive position in deep-discount brokerage by taking advantage of emerging economies of scale. In order to evaluate whether the strategy would generate...
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Keywords:
Developing Countries and Economies;
Asset Pricing;
Cash Flow;
Cost of Capital;
Investment;
Marketing;
Mathematical Methods;
Competition;
Information Technology;
Internet and the Web;
Financial Services Industry
Mitchell, Mark L., and Erik Stafford. "Cost of Capital at Ameritrade." Harvard Business School Case 201-046, October 2000. (Revised April 2001.)
- October 2000 (Revised March 2004)
- Case
Software Associates
By: Robert S. Kaplan
The president of a small consulting firm has just seen his second-quarter profit and loss statement, showing an increase in revenues but a substantial decline in profits. He asks his chief financial officer to explain the results. The CFO works hard to accumulate...
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Keywords:
Budgets and Budgeting;
Cost;
Financial Statements;
Production;
Management Analysis, Tools, and Techniques;
Information Technology Industry;
Consulting Industry
Kaplan, Robert S. "Software Associates." Harvard Business School Case 101-038, October 2000. (Revised March 2004.)
- August 2000 (Revised February 2001)
- Background Note
Expense Recognition
By: Paul M. Healy and Preeti Choudhary
Recording expenses is not often clear-cut and can require considerable management judgment. This case discusses expense recognition in straightforward situations and then considers expense transactions that may be more complex to record. It uses examples that include...
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Healy, Paul M., and Preeti Choudhary. "Expense Recognition." Harvard Business School Background Note 101-015, August 2000. (Revised February 2001.)
- August 2000 (Revised July 2002)
- Background Note
Fundamental Enterprise Valuation: Short- and Long-Term Growth Rates and the Growth Horizon
A technical note that defines short- and long-term growth rates and the growth horizon.
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Baldwin, Carliss Y. "Fundamental Enterprise Valuation: Short- and Long-Term Growth Rates and the Growth Horizon." Harvard Business School Background Note 801-127, August 2000. (Revised July 2002.)
- March 2000
- Background Note
Transfer Pricing
By: Robert S. Kaplan
Discusses use of market prices, negotiated prices, variable costs, dual rate, and full costs for transfer prices.
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- 2000
- Chapter
Main Banks, Creditor Concentration, and the Resolution of Financial Distress in Japan
By: Brian J. Hall and David E. Weinstein
- November 1999
- Background Note
Recognizing Revenues and Expenses: Realized and Earned
By: Robert S. Kaplan
Describes a key concept in financial accounting: choosing an appropriate revenue recognition point. The accrual process requires revenue recognition and expense matching for reporting on the value creation process of companies. Describes the two key criteria for...
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Keywords:
Accounting Audits;
Accrual Accounting;
Cost Accounting;
Budgets and Budgeting;
Revenue;
Profit;
Cost Management;
Value Creation;
Competitive Strategy;
Financial Statements;
Accounting Industry
Kaplan, Robert S. "Recognizing Revenues and Expenses: Realized and Earned." Harvard Business School Background Note 100-050, November 1999.
- November 1999 (Revised June 2006)
- Case
DLJdirect: "Putting Our Reputation Online"
By: Thomas R. Eisenmann and Gillian Morris
Online broker DLJdirect faced two decisions during the fall of 1999: what customer segments should it target and how much should it spend on marketing? Unlike its competitors, who focused either on day traders or more mainstream investors, DLJdirect differentiated its...
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Keywords:
Marketing Strategy;
Marketing Communications;
Competitive Strategy;
Decision Choices and Conditions;
Investment;
Cost Management;
Business Plan;
Research and Development;
Customers;
Budgets and Budgeting;
Online Advertising;
Internet;
Financial Services Industry
Eisenmann, Thomas R., and Gillian Morris. DLJdirect: "Putting Our Reputation Online". Harvard Business School Case 800-164, November 1999. (Revised June 2006.)