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  • 2021
  • Article

How Top Managers Use the Entrepreneurial Gap to Drive Strategic Change
By: Robert L. Simons and Antonio Davila
Prior research provides strong evidence for the association between business strategy and the design and use of management control systems. We complement this research by examining the role of management control systems in situations of strategic change. We report the...  View Details
Keywords: Management Control Systems; Accountability; Strategic Change; Organization Change And Adaptation; Organizational Performance; Management Systems; Organizational Structure; Corporate Accountability; Organizational Change and Adaptation; Performance
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  • August 2021
  • Article

Improving Sales Hiring
By: Frank V. Cespedes
Sales hiring presents inherent challenges not found to the same extent in talent management in other functional areas. Moreover, common hiring practices make a tough job needlessly harder. This article suggests practical ways to improve sales hiring: Hire for the Task,...  View Details
Keywords: Sales; Selection and Staffing
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  • July 2021
  • Supplement

CIAM: Home-Grown Shareholder Activism in France (B)
By: Charles C.Y. Wang, Tonia Labruyere and Vincent Dessain
This case is a complement to CIAM: Home-Grown Shareholder Activism in France (A) and describes the events after CIAM learned about a potential misuse of corporate assets at Altice/SFR.  View Details
Keywords: Corporate Governance; Valuation; Investment Activism; Accounting; Strategy; Financial Services Industry; France
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  • Summer 2021
  • Article

Platform Leadership and Supply Chains: Intel, Centrino, and the Restructuring of Wi-Fi Supply
By: Roberto Fontana and Shane Greenstein
In this paper we examine Intel’s launch of Centrino and interpret it as platform leaders attempt to restructure a supply chain. We provide a narrative of key actions and how they coordinated changes and offer a framework of the predictable consequences for...  View Details
Keywords: Wireless Technology; Product Launch; Supply Chain; Restructuring; Framework
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  • 2021
  • Working Paper

Growth, Transformation and Digital Capital: The Importance of Technological and Organizational Architecture
By: Ruiqing Cao and Marco Iansiti
The benefits to data analytics and machine learning have been distributed unevenly across firms around the world. Research on IT productivity points to intangible capital as a crucial driver of value creation from innovation in computing. We argue that an important...  View Details
Keywords: Data Analytics; Machine Learning; Data Architecture; Technological Architecture; Organizations; Technology; Performance Productivity; Growth and Development; Transformation
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  • 2021
  • Working Paper

Hate Crime Increases with Minoritized Group Rank
By: Mina Cikara, Vasiliki Fouka and Marco Tabellini
People are on the move in unprecedented numbers across the globe. How does migration affect local intergroup dynamics? In contrast to accounts that emphasize stereotypical features of groups as determinants of their treatment, we propose the social group reference...  View Details
Keywords: Prejudice; Minority; Hate Crimes; Reference Dependence; Demographics; Rank and Position; Prejudice and Bias; Crime and Corruption
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  • 2020
  • Working Paper

Time and the Value of Data
By: Ehsan Valavi, Joel Hestness, Newsha Ardalani and Marco Iansiti
This paper investigates the effectiveness of time-dependent data in improving the quality of AI-based products and services. Time-dependency means that data loses its relevance to problems over time. This loss causes deterioration in the algorithm's performance and,...  View Details
Keywords: Economics Of AI; Machine Learning; Non-stationarity; Perishability; Value Depreciation
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  • August 2020 (Revised November 2020)
  • Case

Gogoro: From Electric Scooter to Energy Platform
By: Tarun Khanna and Billy Chan
The founder of Gogoro had always wanted to revolutionize the energy market from day one since he started the electric scooter business that featured an innovative battery swapping technology. Over the course of five years, he had developed a premium line of electric...  View Details
Keywords: Entrepreneurship; Technology; Energy; Organizational Change and Adaptation; Strategy; Taiwan
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  • August 2020
  • Article

Machine Learning and Human Capital Complementarities: Experimental Evidence on Bias Mitigation
By: Prithwiraj Choudhury, Evan Starr and Rajshree Agarwal
The use of machine learning (ML) for productivity in the knowledge economy requires considerations of important biases that may arise from ML predictions. We define a new source of bias related to incompleteness in real time inputs, which may result from strategic...  View Details
Keywords: Machine Learning; Bias; Human Capital; Management; Strategy
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  • July 2020
  • Teaching Plan

Social Determinants of Health at Boston Medical Center
By: Susanna Gallani
This teaching plan is complemented by slides (HBP 121-015) and a board plan (HBP 121-016) that are available through the HBP website.  View Details
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  • Article

Oracle Efficient Private Non-Convex Optimization
By: Seth Neel, Aaron Leon Roth, Giuseppe Vietri and Zhiwei Steven Wu
One of the most effective algorithms for differentially private learning and optimization is objective perturbation. This technique augments a given optimization problem (e.g. deriving from an ERM problem) with a random linear term, and then exactly solves it....  View Details
Keywords: Machine Learning; Algorithms; Objective Perturbation; Mathematical Methods
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  • June 2020
  • Case

TransDigm: The Acquisition of Aerosonic Corp.
By: Benjamin C. Esty and Daniel W. Fisher
In April 2013, TransDigm, a company that manufactured a wide range of highly engineered aerospace parts for both military and commercial aircraft, announced an agreement to acquire Aerosonic Corporation for $39 million in cash (1.2 times Aerosonic’s sales of $31...  View Details
Keywords: Mergers and Acquisitions; Growth Management; Business Strategy; Competitive Strategy; Value Creation; Valuation; Negotiation; Cash Flow; Contracts; Aerospace Industry; Air Transportation Industry; United States
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  • May 2020 (Revised June 2020)
  • Case

TransDigm's Acquisition and Integration of Arkwin Industries
By: Benjamin C. Esty and Daniel W. Fisher
In May 2013, TransDigm, a company that manufactured a wide range of highly engineered aerospace parts for both military and civilian aircraft, announced it was buying Arkwin Industries for $286 million in cash (3 times Arkwin’s sales of $91 million). Having acquired...  View Details
Keywords: Business Model; Value Creation; Strategy; Acquisition; Integration; Talent and Talent Management; Aerospace Industry
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  • 2021
  • Working Paper

Hunting for Talent: Firm-driven Labor Market Search in the United States
By: Rembrand Koning, Sharique Hasan and Ines Black
This article analyzes the phenomenon of firm-driven labor market search—or outbound recruiting—where recruiters are increasingly “hunting for talent” rather than passively relying on workers to search for and apply to job vacancies. Our research methodology leverages...  View Details
Keywords: Hiring; Referrals; Outbound Recruiting; Labor Markets; Selection and Staffing; Networks; Recruitment; Strategy; United States
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  • September 2019
  • Supplement

Cooking Down a Storm: Changing Culture at Pasta Serafina (B)
By: Susanna Gallani, Francesca Gino and Raffaella Sadun
The case complements Pasta Serafina (A) by describing the aftermath of a town hall meeting in which management had publicly denounced the absenteeism problem and challenged the employees to find a solution. In spite of the initial mistrust against management, the fear...  View Details
Keywords: Absenteeism; Employees; Behavior; Organizational Culture; Organizational Change and Adaptation
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  • September 2019
  • Supplement

Accounting Fraud at Tesco Stores (B)
By: Jonas Heese, Suraj Srinivasan and Julia Kelley
This case serves as a complement to the case "Accounting Fraud at Tesco Stores (A)".  View Details
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  • September 2019
  • Supplement

Accounting Fraud at Tesco Stores (C)
By: Jonas Heese, Suraj Srinivasan and Julia Kelley
This case serves as a complement to the case "Accounting Fraud at Tesco Stores (A)".  View Details
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  • 2021
  • Working Paper

Magnetic Resonance Imaging: Case Histories of Significant Medical Advances
By: Srikant M. Datar, Amar Bhidé and Katherine Stebbins
We describe how and why Magnetic Resource Imaging (MRI) came to complement – and partially replace -- computed tomography (CT) imaging of soft tissue. Specifically we chronicle: 1) the development of foundational techniques and prototypes (through the 1970s); 2)...  View Details
Keywords: Health Care and Treatment; Technological Innovation; Innovation Strategy; Technology Adoption; Collaborative Innovation and Invention; Innovation and Invention; Governing Rules, Regulations, and Reforms
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  • June 14, 2019
  • Article

Social Media Should Be a Complement to Real Life. Not a Substitute
By: Arthur C. Brooks
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  • April 2019 (Revised June 2019)
  • Case

Western Governors University: 10x Vision
By: William R. Kerr and Susie L. Ma
Western Governors University (WGU) was a nonprofit institution of higher education whose online learning model served more than 100,000 students in 2019 and was scaling rapidly. President Scott Pulsipher wanted to expand WGU’s reach to millions more with a plan called...  View Details
Keywords: Online Education; Enrollment; Scaling; Higher Education; Online Technology; Business Model; Expansion; Growth and Development Strategy; Education Industry; United States
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