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- July 2021 (Revised October 2021)
- Teaching Note
Glovo: Expanding Quick Commerce
By: Antonio Moreno and Anibha Singh
Teaching Note for HBS Case No. 621-094.
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- April 2021
- Case
Glovo: Expanding Quick Commerce
By: Antonio Moreno and James Barnett
In March 2021, delivery app CEO Oscar Pierre and his team consider strategies to grow Glovo’s quick commerce delivery service and to approach their expansion in Kenya.
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- 2020
- Working Paper
Gentrification and Neighborhood Change: Evidence from Yelp
By: Edward L. Glaeser, Michael Luca and Erica Moszkowski
How does gentrification transform neighborhoods? Gentrification can harm current residents by increasing rental costs and by eliminating old amenities, including distinctive local stores. Rising rents represent redistribution from tenants to landlords and can therefore...
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- December 2020
- Article
Unwanted Attention: Swiss Multinationals and the Creation of International Corporate Guidelines in the 1970s
By: Sabine Pitteloud
During the last decade, we have seen an increased opposition to globalization. Within this wave of criticism, firms and more specifically multinational corporations have been major targets, accused of multiple wrongdoings, such as social dumping, fiscal evasion, job...
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- 2020
- Book
The Ends Game: How Smart Companies Stop Selling Products and Start Delivering Value
By: Marco Bertini and Oded Koenigsberg
How some firms are rewriting the rules of commerce by pursuing “ends”—actual outcomes—rather than selling “means”—their products and services.
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- February 2020 (Revised June 2020)
- Background Note
China Commerce 2020
By: William R. Kerr, Daniel O'Connor and Nathaniel Schwalb
China's digital commerce platforms engage billions of consumers daily across a number of routine tasks from banking, retail purchases, travel, gaming, payments, and more. These platforms are the most sophisticated/informed and highest performing/capable in the world....
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- 2020
- Working Paper
Market Segmentation Trees
By: Ali Aouad, Adam Elmachtoub, Kris Ferreira and Ryan McNellis
As more commerce and media consumption are being conducted online, a wealth of new opportunities are emerging for personalized advertising. We propose a general methodology, Model Trees for Personalization (MTP), for tackling a broad class of personalized...
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- 2019
- Chapter
Merchants and the Origins of Capitalism
By: Sophus A. Reinert and Robert Fredona
N.S.B. Gras, the father of business history in the United States, argued that the era of mercantile capitalism was defined by the figure of the “sedentary merchant,” who managed his business from home, using correspondence and intermediaries, in contrast to the earlier...
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- June 2019 (Revised October 2019)
- Technical Note
Note on the Future of Commerce
By: William R. Kerr, Daniel O'Connor and Nathaniel Schwalb
In 2019, the retail and consumer product industries were undergoing a significant transformation. Over the past 50 years, what was once a highly fragmented industry began to consolidate, digitize, and increase convenience while lowering costs. The winning enterprises...
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- March 2019 (Revised May 2019)
- Case
Space Angels, Multiple Equilibria, and Financing the Space Economy
By: Matthew C. Weinzierl and Alissa Haddaji
Chad Anderson had reason to be proud of his young space-focused investment firm, Space Angels. Since becoming CEO, Anderson had overseen growth along multiple dimensions, and Space Angels was “the preeminent name in space finance” according to one prominent space...
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- April 2018
- Case
Miami's Tech Future (Abridged): Entrepreneurial Ecosystems and Leadership Challenges
By the middle of the 1990s, Miami’s reputation was changing. An influx of Spanish-speaking immigrants and major investments in the airport and seaport had changed the image of a sleepy southern city to the de facto business center of Latin America, a center for...
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- September 2017 (Revised November 2018)
- Case
Marriott International: The Next 90 Years
By: Chiara Farronato and Gary Pisano
The case examines how Marriott should respond to the potential threats from new home-sharing platforms and the rise of online travel agencies. In 2017 Marriott was the largest hotel chain, with more than one million rooms and 7% of worldwide room supply. In the...
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Keywords:
Airbnb;
Competitiveness;
Threats;
Disruption;
Lodging Industry;
Long-term Growth;
Loyalty Program;
Marriot;
Online Platforms;
Online Travel Agencies;
Two-Sided Platforms;
Disruptive Innovation;
Competitive Strategy;
Competition;
Customer Focus and Relationships;
Customer Satisfaction;
Online Technology;
Tourism Industry;
Travel Industry;
Accommodations Industry
- 2017
- Working Paper
Merchants and the Origins of Capitalism
By: Sophus A. Reinert and Robert Fredona
N.S.B. Gras, the father of Business History in the United States, argued that the era of mercantile capitalism was defined by the figure of the “sedentary merchant,” who managed his business from home, using correspondence and intermediaries, in contrast to the earlier...
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- 2016
- Case
Advanced Leadership Pathways: Mahendra Bapna and Technology Education in India
By: Rosabeth Moss Kanter and Pamela Yatsko
Keywords:
India;
Education;
Higher Education;
Leadership;
Leadership Skills;
Technology Education;
Tata Motors;
Outcome-based Technology Education;
OBTE;
Indian Institute Of Technology;
IIT;
Engineering College;
Global Management Consulting;
University-21;
Federation Of Indian Chambers Of Commerce And Industry;
FICCI;
Indian Economy;
Information Technology;
Tertiary Education System;
University;
University Level;
Colleges;
Institutes Of Technology;
Academia;
Academia-industry;
Technical Institutes;
Indian Institute Of Technology Jodhpur;
IITJ;
IIT Rajasthan;
Infrastructure Development;
Senior Student Syndrome;
Industry Immersion Program;
Technology;
India
- Editorial
Moving Forward
By: George Serafeim
Commerce, the synthesis of entrepreneurship and business, has been one of the most powerful institutions the world has ever seen. Commerce unlocks the highest human potential for creativity, innovation, and discovery.
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- January 2016 (Revised February 2016)
- Case
Citizens United and Corporate Speech
By: David Moss and Marc Campasano
The story of Citizens United began in late 2007, as leading members of the Republican and Democratic parties were preparing for the 2008 presidential primaries. Democrats expected a three-way contest in their party between Senator Barack Obama of Illinois, Senator (and...
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- April 2015 (Revised July 2015)
- Case
Proxy Access at Whole Foods
By: Jay Lorsch and Emily McTague
Proxy access grants shareholders meeting certain ownership requirements the right to nominate directors for election to the board without going through a typical proxy contest. In August 2010 the SEC approved a rule granting proxy access for shareholders meeting...
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- August 2014
- Case
Rent the Runway (Abridged)
By: Thomas R. Eisenmann, Brent Goldfarb and David A. Kirsch
Two months after a successful launch In November 2009, the cofounders of Rent the Runway (RTR), a website that rented designer dresses, are debating whether to grow their startup at a measured pace and focus on improving operational effectiveness, or raise a new round...
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- Article
The Profits of Power: Commerce and Realpolitik in Eurasia
By: Rawi Abdelal
Although the energy trade is the single most important element of nearly all European countries' relations with Russia, Europe has been divided by both worldview and practice. Why, in the face of the common challenge of dependence on imported Russian gas, have national...
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Keywords:
Performance;
Cross-Cultural and Cross-Border Issues;
Globalized Firms and Management;
Profit;
Framework;
Corporate Strategy;
Innovation and Invention;
Policy;
Decision Choices and Conditions;
Crisis Management;
Government and Politics;
Energy Industry;
Europe;
Russia;
France;
Germany;
Italy