Publications
Publications
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All HBS Web
(125)
- Faculty Publications (15)
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15
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- September 2022 (Revised August 2023)
- Case
Audrey Tang: Using Technology to Strengthen Democracy in Taiwan
By: Shikhar Ghosh and Shweta Bagai
Since the early days of the internet, Taiwan had a vibrant community of civic hackers and open-source programmers who engaged with social issues. Audrey Tang was one of them. She spearheaded the 2014 Sunflower Student Movement in Taiwan, where protestors peacefully...
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- August 2022 (Revised February 2023)
- Case
NewLab: Scaling an Innovation Engine
By: Tarun Khanna and George Gonzalez
Silicon Valley-veteran Shaun Stewart is the CEO of NewLab, a dynamic technology hub headquartered in the storied Brooklyn Navy Yard. Founded in 2016, NewLab fostered a community of entrepreneurs, corporate and government partners, and investors, all seeking to apply...
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- March 28, 2021
- Article
How to Reunite America: Commit as Leaders to Serving the Civic Good
By: Matthew Dowd, Billy Shore, Alan Khazei, Michelle Nunn, Rosabeth Moss Kanter and Elisa Basnight
- September 2020
- Teaching Note
Miami's Tech Future (C): Reaching Another Miami
By: Rosabeth Moss Kanter and Joyce J. Kim
The effects of Miami’s startup scene have not reached many “left-behind” lower-income Black communities, which are disproportionately affected by problems such as segregation and racial discrimination, lack of transportation access, crime, education quality, government...
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Keywords:
Technology;
Change;
Transformation;
Progress;
Community;
Scaling;
Income Inequality;
Racism;
Community Impact;
Community Relations;
Change Management;
Business Startups;
Information Technology;
Diversity;
Race;
Equality and Inequality;
Social Issues;
Business and Community Relations;
Miami;
Florida
- September 2020
- Teaching Note
Miami's Tech Future (D): Developing New Leadership
By: Rosabeth Moss Kanter and Joyce J. Kim
Traditional establishment leadership of Miami is increasingly challenged by a rising millennial generation that is more diverse and brings more innovative and entrepreneurial “outside-the-building” approaches, including impatience for change. Leadership succession is...
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- March 2018 (Revised October 2019)
- Case
Yo-Yo Ma and Silkroad
Silkroad—a cross-cultural music collaboration that world-famous cellist Yo-Yo Ma had spearheaded since 1998, was preparing to celebrate its 20th anniversary. In parallel, Ma was stepping back from his role as the organization’s Artistic Director. Silkroad had come of...
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- November 2017 (Revised September 2020)
- Supplement
Miami's Tech Future (C): Reaching Another Miami
The effects of Miami’s startup scene have not reached many “left-behind” lower-income Black communities, which are disproportionately affected by problems such as segregation and racial discrimination, lack of transportation access, crime, education quality, government...
View Details
Keywords:
Technology;
Change;
Transformation;
Progress;
Scaling;
Startup;
Community Engagement;
Community Impact;
Community Relations;
Future;
Income Inequality;
Business;
Change Management;
Business Startups;
Information Technology;
Diversity;
Race;
Equality and Inequality;
Social Issues;
Business and Community Relations;
Miami;
Florida
- November 2017 (Revised September 2020)
- Supplement
Miami's Tech Future (D): Developing New Leadership
Traditional establishment leadership of Miami is increasingly challenged by a rising millennial generation that is more diverse and brings more innovative and entrepreneurial “outside-the-building” approaches, including impatience for change. Leadership succession is...
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- September 2017 (Revised January 2019)
- Case
Public Entrepreneurs? Picking a Path
By: Mitchell Weiss and Matthew Segneri
Direct entry into government remained an uncommon post-HBS path, with only 1%–2% of recent classes going directly into the public sector. But, for public-minded MBAs, government wasn’t the sole province for public problem-solving. MBAs could join or launch companies...
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Keywords:
Public Entrepreneurship;
Careers;
Tri-sector Athlete;
Job Searching;
Government Innovation;
Govtech;
CivicTech;
Civic Technology;
Civic Innovation;
Government Technology;
MBA Class Of 2017;
Social Enterprise;
Social Entrepreneurship;
Public Sector;
Government Administration;
Job Search;
Jobs and Positions;
Innovation Leadership;
Technology Industry;
Public Administration Industry;
United States
- October 2016 (Revised March 2017)
- Case
Airbnb in Amsterdam (A)
By: Mitchell Weiss, Emer Moloney and Vincent Dessain
In February 2014, Amsterdam became the first city to issue new regulations specifically to allow home sharing. Airbnb's Molly Turner, global head of civic partnerships; her colleagues at the San Francisco–based home sharing platform; and her counterparts in Amsterdam's...
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Keywords:
Public Entrepreneurship;
Innovation;
Sharing Economy;
Amsterdam;
Airbnb;
Molly Turner;
Regulation;
Homesharing;
Tourism;
Business And Government;
Public-private Partnership;
Entrepreneurship;
Business and Government Relations;
Government Administration;
Public Sector;
City;
Tourism Industry;
Public Administration Industry;
Travel Industry;
Netherlands;
Europe
- October 2016
- Supplement
Airbnb in Amsterdam (B)
By: Mitchell Weiss, Emer Moloney and Vincent Dessain
In December 2014, Amsterdam and Airbnb announced an MOU to promote responsible home sharing and to simplify the payment of tourist tax for hosts in the city. It was the most comprehensive agreement that Airbnb had with any city in the world. Its final provision read,...
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Keywords:
Public Entrepreneurship;
Innovation;
Sharing Economy;
Amsterdam;
Airbnb;
Molly Turner;
Regulation;
Homesharing;
Tourism;
Business And Government;
Public-private Partnership;
Business and Government Relations;
Government Administration;
Public Sector;
City;
Urban Development;
Tourism Industry;
Public Administration Industry;
Travel Industry;
Netherlands;
Europe
- October 2015
- Case
Bigbelly
By: Mitch Weiss and Christine Snively
To accelerate Bigbelly's sales growth and its "smart cities" positioning, its CEO planned to shift his company from equipment sales to a subscription service. Jack Kutner hoped to re-position Bigbelly's solar-powered trash compacting stations beyond trash and recycling...
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Keywords:
Public Entrepreneurship;
Smart Cities;
Government Innovation;
Internet Of Things;
IoT;
Anything As A Service;
Platform As A Service;
Infrastructure As A Service;
PaaS;
Xaas;
Bigbelly;
Jack Kutner;
B2G;
Civic Innovation;
City Innovation;
Government Technology;
Govtech;
Civic Technology;
Entrepreneurship;
Sales;
Innovation and Invention;
Digital Platforms;
Internet and the Web;
Information Technology Industry;
Public Administration Industry;
Telecommunications Industry;
Web Services Industry;
Industrial Products Industry;
Massachusetts;
United States;
Boston;
Chicago;
Philadelphia;
New York (city, NY)
- January 2015 (Revised March 2017)
- Case
New Urban Mechanics
By: Mitchell Weiss
Funding to scale Citizens Connect, Boston's 311 app, is both a blessing and a burden and tests two public entrepreneurs. In 2012, the Commonwealth of Massachusetts provides Boston's Mayor's Office of New Urban Mechanics with a grant to scale Citizens Connect across the...
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Keywords:
Public Entrepreneurship;
Civic Technology;
Government Innovation;
Civic Innovation;
Cities;
New Urban Mechanics;
Thomas. M. Menino;
Chris Osgood;
Nigel Jacob;
Connected Bits;
SeeClickFix;
Ben Berkowitz;
Eric Carlson;
Dave Mitchell;
Government Technology;
Open Innovation;
Open Source Software;
Citizens Connect;
Commonwealth Connect;
Entrepreneurship;
Innovation and Invention;
Innovation Leadership;
Innovation and Management;
Open Source Distribution;
Public Administration Industry;
Information Technology Industry;
Boston
- 2008
- Working Paper
The Future of Social Enterprise
By: V. Kasturi Rangan, Herman B. Leonard and Susan McDonald
The Future of Social Enterprise considers the confluence of forces that is shaping the field of social enterprise, changing the way that funders, practitioners, scholars, and organizations measure performance. We trace a growing pool of potential funding sources to... View Details
- 2000
- Article
Georgia Regional Transportation Authority: A Case Study of an Innovative Regional Planning Institution
By: Brian Trelstad
The Georgia Regional Transportation Authority (GRTA), a new regional planning institution, is a governor-appointed body of 15 regional leaders with broad authority over land use and transportation planning throughout the state. Created in the summer of 1999, GRTA...
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