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      • Faculty Publications  (84)

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      Case Discussion: Chilean Mining Rescue and Summary #2
      Case Discussion: Chilean Mining Rescue and Summary #1
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      • December 2020 (Revised January 2021)
      • Case

      Arcos Dorados: A QSR Recovery Plan

      By: Forest Reinhardt, Jose B. Alvarez, Jenyfeer Martinez Buitrago and Mariana Cal
      Arcos Dorados—McDonald’s largest independent franchisee, covering Latin America and the Caribbean (LAC)—faced a pandemic that was disrupting the entire consumer foodservice business in 2020. With the exclusive right to own, operate, and sub-franchise McDonald’s...  View Details
      Keywords: Agribusiness; Animal-based Agribusiness; Plant-based Agribusiness; Customer Value And Value Chain; Income; Macroeconomics; Environmental Management; Environmental Sustainability; Cross-cultural And Cross-border Issues; Food; Health Pandemics; Crisis Management; Logistics; Corporate Social Responsibility And Impact; Strategic Planning; Food And Beverage Industry; Agriculture And Agribusiness Industry; Retail Industry; Latin America; Aruba; Guadeloupe; Martinique; Mexico; Panama; Costa Rica; Argentina; Brazil; chile; Colombia; Ecuador; French Guiana; Peru; Uruguay; Venezuela; Puerto Rico; Trinidad And Tobago
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      Reinhardt, Forest, Jose B. Alvarez, Jenyfeer Martinez Buitrago, and Mariana Cal. "Arcos Dorados: A QSR Recovery Plan." Harvard Business School Case 721-023, December 2020. (Revised January 2021.)
      • November 2020
      • Teaching Note

      Unrest in Chile

      By: Vincent Pons, John Masko, Rafael Di Tella and William Mullins
      In 2020, Chileans would head to the ballot box to decide their country’s future. Many international observers credited Chile’s decades of neoliberal governance with turning the country into Latin America’s “Tiger,” a prosperous, diversified economy on its way to...  View Details
      Keywords: Developing Countries And Economies; Macroeconomics; Economy; Political Elections; Public Opinion; Social Issues; Equality And Inequality; System Shocks; chile; Latin America
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      Pons, Vincent, John Masko, Rafael Di Tella, and William Mullins. "Unrest in Chile." Harvard Business School Teaching Note 721-016, November 2020.
      • 2020
      • Chapter

      Luxury Tourism and Environmentalism

      By: G. Jones
      This chapter examines the evolution of luxury tourism and its environmental impact. Whilst mass tourism is widely seen as environmentally damaging, the impact of luxury tourism is nuanced. During the first stage of the growth in the nineteenth century, the numbers of...  View Details
      Keywords: Luxury Consumption; Environmentalism; Tourism; Green Business; Luxury; History; Ethics; Globalization; Environmental Management; Business History; Tourism Industry; Antarctica; Latin America; North And Central America; Europe; Switzerland; chile; Costa Rica; Africa; Kenya
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      Jones, G. "Luxury Tourism and Environmentalism." Chap. 31 in The Oxford Handbook of Luxury Business, edited by Pierre-Yves Donzé, Véronique Pouillard, and Joanne Roberts. Oxford, UK: Oxford University Press, 2020. Electronic.
      • September 2020
      • Case

      Algramo

      By: Michael Chu, Monica Silva and Mariana Cal
      Founded in 2013 by José Manuel Moller in Chile, Algramo first became known for addressing the “poverty tax” (the surcharge paid by lower income families for staples sold in smaller sizes) through specially-designed dispensers in low-income neighborhood grocery stores...  View Details
      Keywords: Packaging-as-a-wallet; Plastic Waste; Business At The Base Of The Pyramid; Reusable Packaging; Alliances With Fmcgs To Meet Esg Goals; Social Entrepreneurship; Environmental Sustainability; Strategy; Value Creation; Goals And Objectives; Business Model; Consumer Products Industry; Latin America; South America; chile
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      Chu, Michael, Monica Silva, and Mariana Cal. "Algramo." Harvard Business School Case 321-079, September 2020.
      • August 2020 (Revised December 2020)
      • Case

      Latam Airlines and COVID-19: Seeking Bankruptcy Protection in the United States

      By: Laura Alfaro, Mauricio Larrain, Carlos Vilches and Sarah Jeong
      On May 26, 2020, Latam Airlines became the largest airline in the world to be driven to bankruptcy by COVID-19. With a complex debt structure and international investor composition, the company decided to file for bankruptcy protection in the United States, which...  View Details
      Keywords: Airlines; Pandemic; Coronavirus Pandemic; Health Pandemics; Air Transportation; Insolvency And Bankruptcy; Capital Markets; Strategy; Latin America; chile; United States
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      Alfaro, Laura, Mauricio Larrain, Carlos Vilches, and Sarah Jeong. "Latam Airlines and COVID-19: Seeking Bankruptcy Protection in the United States." Harvard Business School Case 321-027, August 2020. (Revised December 2020.)
      • Article

      The Impact of Penalties for Wrong Answers on the Gender Gap in Test Scores

      By: Katherine B. Coffman and David Klinowski
      Multiple-choice exams play a critical role in university admissions across the world. A key question is whether imposing penalties for wrong answers on these exams deters guessing from women more than men, disadvantaging female test-takers. We consider data from a...  View Details
      Keywords: Behavioral Economics; Standardized Testing; Gender; Higher Education; Prejudice And Bias
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      Coffman, Katherine B., and David Klinowski. "The Impact of Penalties for Wrong Answers on the Gender Gap in Test Scores." Proceedings of the National Academy of Sciences 117, no. 16 (April 21, 2020): 8794–8803.
      • April 2020 (Revised July 2020)
      • Case

      Unrest in Chile

      By: Vincent Pons, William Mullins, John Masko, Annelena Lobb and Rafael Di Tella
      In 2020, Chileans would head to the ballot box to decide their country’s future. Many international observers credited Chile’s decades of neoliberal governance with turning the country into Latin America’s “Tiger,” a prosperous, diversified economy on its way to...  View Details
      Keywords: Developing Countries And Economies; Macroeconomics; Economy; Political Elections; Public Opinion; Social Issues; Equality And Inequality; System Shocks; chile; Latin America
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      Pons, Vincent, William Mullins, John Masko, Annelena Lobb, and Rafael Di Tella. "Unrest in Chile." Harvard Business School Case 720-033, April 2020. (Revised July 2020.)
      • January 2020
      • Teaching Note

      Chile: Unrest in the Copper Nation

      By: Laura Alfaro and Sarah Jeong
      For decades, Chile enjoyed the stability of being the world’s largest producer of copper. Keynes would have advised that this period of growth would have been the time for the government to save, that “the boom, not the slump, is the right time for austerity at the...  View Details
      Keywords: Copper Production; Protests; Economic Slowdown And Stagnation; Metals And Minerals; Production; Economy; Emerging Markets; chile
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      Alfaro, Laura, and Sarah Jeong. "Chile: Unrest in the Copper Nation." Harvard Business School Teaching Note 320-054, January 2020.
      • November 2019
      • Case

      Chile: Unrest in the Copper Nation

      By: Laura Alfaro and Sarah Jeong
      For decades, Chile was heralded as South America’s pillar of stable economic growth. Chile was the world’s largest producer of copper and enjoyed a long period of over 30 years of world demand for its resources. In 2013, the commodity boom ended and was replaced by a...  View Details
      Keywords: Copper Production; Protests; Economic Slowdown And Stagnation; Metals And Minerals; Production; Price; Mining Industry; chile
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      Alfaro, Laura, and Sarah Jeong. "Chile: Unrest in the Copper Nation." Harvard Business School Case 320-051, November 2019.
      • 2019
      • Working Paper

      Why Does Business Invest in Education in Emerging Markets? Why Does It Matter?

      By: Valeria Giacomin, G. Jones and Erica Salvaj
      This working paper examines why a significant number of businesses have made non-profit investments in education in emerging markets between the 1960s and the present day. Using a sample of 110 interviews with business leaders from an oral history database at the...  View Details
      Keywords: Philanthropy; Csr; Oral History; Emerging Markets; Education; Reputation; Philanthropy And Charitable Giving; Corporate Social Responsibility And Impact; Business History
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      Giacomin, Valeria, G. Jones, and Erica Salvaj. "Why Does Business Invest in Education in Emerging Markets? Why Does It Matter?" Harvard Business School Working Paper, No. 20-039, October 2019.
      • 2018
      • Book

      Varieties of Green Business: Industries, Nations and Time

      By: G. Jones
      Published at a time of ever-increasing warnings that the pace of climate change and other environmental changes risk making the Earth unsustainable within our own lifetimes, this book looks at the past of green business to identify lessons for the future. It provides...  View Details
      Keywords: Green Business; Sustainability; Business History; Eco-tourism; Organic Wine; Organic Food; Waste Management; Sustainable Finance; Ethics; Finance; History; Entrepreneurship; Accommodations Industry; Agriculture And Agribusiness Industry; Banking Industry; Energy Industry; Food And Beverage Industry; Green Technology Industry; Tourism Industry; Europe; Asia; Latin America; North And Central America; New Zealand
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      Jones, G. Varieties of Green Business: Industries, Nations and Time. Northamption, MA: Edward Elgar Publishing, 2018.
      • July 2018
      • Teaching Note

      Cumplo.com

      By: Frank V. Cespedes
      Teaching Note for HBS No. 818-039. Teaching Note for HBS No. 818-039. Cumplo is a Chilean-based fin-tech startup that provides investors and small businesses with opportunities to access loans and investments in ways distinct from traditional financial institutions in...  View Details
      Keywords: Fintech; Alternative Finance; Crowdfunding; Crowdlending; Marketing Strategy; Growth And Development Strategy; Social Entrepreneurship; Expansion; Financial Services Industry; Latin America; South America; chile
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      Cespedes, Frank V. "Cumplo.com." Harvard Business School Teaching Note 819-037, July 2018.
      • July–August 2018
      • Article

      When Technology Gets Ahead of Society

      By: Tarun Khanna
      New technologies can be unsettling for industry incumbents, regulators, and consumers, because norms and institutions for dealing with them don’t yet exist. Interestingly, businesspeople in emerging economies face similar challenges: The rules are unclear and...  View Details
      Keywords: Technological Innovation; Society; Situation Or Environment; Infrastructure; Entrepreneurship; Performance Effectiveness; Cooperation
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      Khanna, Tarun. "When Technology Gets Ahead of Society." Harvard Business Review 96, no. 4 (July–August 2018): 86–95.
      • Spring 2018
      • Article

      The Enemy of My Enemy: The Soviet Union, East Germany, and the Iranian Tudeh Party's Support for Ayatollah Khomeini

      By: Jeremy Friedman
      This article examines the strategy of the Iranian Tudeh Party in concert with its Soviet and East German patrons and allies during and after the Iranian revolution of 1979. The article assesses the thinking behind the Tudeh’s strategy of unwavering support for...  View Details
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      Friedman, Jeremy. "The Enemy of My Enemy: The Soviet Union, East Germany, and the Iranian Tudeh Party's Support for Ayatollah Khomeini." Journal of Cold War Studies 20, no. 2 (Spring 2018): 3–37.
      • August 2017 (Revised July 2020)
      • Case

      Cumplo.com

      By: Frank V. Cespedes, Fernanda Miguel and Mariana Cal
      In August 2017, Cumplo’s Founder Shea and CEO Kirberg meet to discuss growth and strategy issues faced by this Chilean fintech startup. What sales and marketing strategy will best foster the compny’s growth? Are changes needed in the product lineup? How and when should...  View Details
      Keywords: Fintech; Alternative Finance; Crowdfunding; Crowdlending; Marketing Strategy; Growth And Development Strategy; Social Entrepreneurship; Expansion; Latin America; South America; chile
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      Cespedes, Frank V., Fernanda Miguel, and Mariana Cal. "Cumplo.com." Harvard Business School Case 818-039, August 2017. (Revised July 2020.)
      • 2016
      • Chapter

      Forward Guidance in the Yield Curve: Short Rates versus Bond Supply

      By: Robin Greenwood, Samuel Gregory Hanson and Dimitri Vayanos
      We present a model of the yield curve in which the central bank can provide market participants with forward guidance on both future short rates and on future Quantitative Easing (QE) operations, which affect bond supply. Forward guidance on short rates works through...  View Details
      Keywords: Central Banking; Financial Markets
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      Greenwood, Robin, Samuel Gregory Hanson, and Dimitri Vayanos. "Forward Guidance in the Yield Curve: Short Rates versus Bond Supply." In Monetary Policy through Asset Markets: Lessons from Unconventional Measures and Implications for an Integrated World, edited by Elias Albagli, Diego Saravia, and Michael Woodford, 11–62. Santiago: Banco Central de Chile, 2016. (Working Paper version: NBER Working Paper No. 21750 Here.)
      • 2016
      • Working Paper

      Alternative Paths of Green Entrepreneurship: The Environmental Legacies of The North Face's Doug Tompkins and Patagonia's Yvon Chouinard

      By: Geoffrey Jones and Ben Gettinger
      This working paper examines the impact of two entrepreneurs who offered alternative paths to reach their shared goal of a more sustainable world. Yvon Chouinard and Doug Tompkins were respective founders of the prominent outdoor apparel brands Patagonia and The North...  View Details
      Keywords: Corporate Social Responsibility And Impact; Entrepreneurship; Environmental Sustainability; Apparel And Accessories Industry
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      Jones, Geoffrey, and Ben Gettinger. "Alternative Paths of Green Entrepreneurship: The Environmental Legacies of The North Face's Doug Tompkins and Patagonia's Yvon Chouinard." Harvard Business School Working Paper, No. 17-034, October 2016.
      • September 2016
      • Case

      Financial Services at Falabella (A)

      By: C. Fritz Foley and Agustin M. Hurtado
      In 2010, the board and senior management team of Falabella, a leading retailer with operations throughout Latin America, faced choices about what to do with its financial services division. More than 4.5 million customers had CMR credit cards that could be used in...  View Details
      Keywords: Consumer Credit; Financial Management; Corporate Strategy; Financial Institutions; Personal Finance; Financial Management; Financial Strategy; Corporate Strategy; Banking Industry; Retail Industry; Latin America; chile; Argentina; Colombia; Peru
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      Foley, C. Fritz, and Agustin M. Hurtado. "Financial Services at Falabella (A)." Harvard Business School Case 217-016, September 2016.
      • 2015
      • Book

      The Impact of Globalization on Argentina and Chile: Business Enterprises and Entrepreneurship

      By: G. Jones and Andrea Lluch
      This book compares the effects of globalization on two Latin American countries, Argentina and Chile, over time. The chapters examine the impact of multinationals, the growth of business groups, and the conflicted relations between business and government. The book...  View Details
      Keywords: Business History; Globalization; Latin America; Argentina; chile; Entrepreneurs; Business Groups; Entrepreneurship; Globalization; Growth And Development; Agriculture And Agribusiness Industry; Banking Industry; Food And Beverage Industry; Chemical Industry; Energy Industry; Mining Industry; Latin America
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      Jones, G. and Andrea Lluch, eds. The Impact of Globalization on Argentina and Chile: Business Enterprises and Entrepreneurship. Northampton, MA: Edward Elgar Publishing, 2015.
      • April 2014
      • Case

      Ancora: A Primary Healthcare Model for Chilean Public Health?

      By: Michael Chu, Thomas Bossert, Mladen Koljatic and Monica Silva
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      Chu, Michael, Thomas Bossert, Mladen Koljatic, and Monica Silva. "Ancora: A Primary Healthcare Model for Chilean Public Health?" Harvard Business School Case 314-121, April 2014.
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      Case Discussion: Chilean Mining Rescue and Summary #2
      Case Discussion: Chilean Mining Rescue and Summary #1
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