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- September–October 2020
- Article
Social-Impact Efforts That Create Real Value
By: George Serafeim
Until the mid-2010s few investors paid attention to environmental, social, and governance (ESG) data—information about companies’ carbon footprints, labor policies, board makeup, and so forth. Today the data is widely used by investors. How can organizations create...
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Keywords:
Sustainability;
Sustainability Management;
Esg;
Esg (environmental, Social, Governance) Performance;
Esg (environmental, Social, Governance) Performance;
Esg Disclosure;
Esg Disclosure Metrics;
Esg Ratings;
Esg Reporting;
Social Impact;
Impact Measurement;
Social Innovation;
Purpose;
Corporate Purpose;
Corporate Social Responsibility;
Strategy;
Social Enterprise;
Society;
Accounting;
Investment;
Environmental Sustainability;
Climate Change;
Corporate Strategy;
Mission And Purpose;
Corporate Social Responsibility And Impact;
Financial Services industry;
chemical industry;
Technology industry;
Consumer Products industry;
Pharmaceutical industry;
North America;
Europe;
Japan;
Australia
- July 2020
- Case
Amanda and Kristen: Mented Cosmetics
By: Steven Rogers, Jeffrey J. Bussgang and Alterrell Mills
The co-founders (Black HBS alumnae) of an e-commerce beauty startup explore the unmet needs within the beauty industry. This case study examines the entrepreneurial opportunities that come from identifying an underserved market, specifically within the Black community...
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Keywords:
Brands And Branding;
Competition;
Customers;
Disruption;
Disruptive Innovation;
Distribution Channels;
Entrepreneurship;
Finance;
Macroeconomics;
Marketing;
Marketing Channels;
Marketing Communications;
Marketing Strategy;
Mission And Purpose;
Organizational Culture;
Product Design;
Product Development;
Product Positioning;
Sales;
Social Issues;
Social Marketing;
Business Startups;
Strategic Planning;
Strategy;
Supply Chain Management;
Venture Capital;
Advertising industry;
Public Relations industry;
chemical industry;
Beauty And Cosmetics industry;
Manufacturing industry;
Retail industry;
North And Central America;
United States;
New York (city, Ny);
New York (state, Us)
- February 2020
- Case
Sustainable Product Management at Solvay
By: George Serafeim, Vincent Dessain and Mette Fuglsang Hjortshoej
In November 2019, Ilham Kadri, CEO of Solvay, a Belgian specialty chemicals and advanced materials group, with annual revenues of more than €10 billion in 2018, announced the group’s mid-term strategy, eight months after she took the helm as Solvay’s 11th CEO. The case...
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Keywords:
Sustainability;
Sustainable Business And Innovation;
Sustainability Management;
Sustainable Development;
Management Accounting;
Innovation;
Carbon Emissions;
Sustainability Reporting;
Sustainability Targets;
Target-setting;
Product;
Management;
Transformation;
Growth And Development Strategy;
Climate Change;
Environmental Sustainability;
chemical industry;
Europe;
Belgium
- January 2020
- Case
SK Group: Social Progress Credits
By: George Serafeim, Ethan Rouen and David Freiberg
SK Group was one of the largest companies South Korea. A family-run conglomerate consisting of around 120 subsidiaries and employing more than 100,000, SK was tightly knit into the fabric of Korean society. SK viewed their future success as contingent upon the strength...
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Keywords:
Impact;
Impact Investing;
Impact Measurement;
Social Value;
Social Development;
Conglomerates;
Measurement Of Purpose;
Esg;
Esg (environmental, Social, Governance) Performance;
Capital Markets;
Innovation;
Environmental Impact;
Collaboration;
Social Enterprise;
Social And Collaborative Networks;
Social Issues;
Measurement And Metrics;
Value Creation;
Cooperation;
Environmental Sustainability;
Employment;
Accounting;
Energy industry;
Telecommunications industry;
chemical industry;
South Korea
- January 2020 (Revised July 2020)
- Case
Chemours (A)
By: David G. Fubini and David Lane
The July 2015 spin-off of DuPont’s performance chemicals division as the independent company Chemours burdened new CEO Mark Vergnano and his team with perilous challenges. Despite market-leading offerings in several areas, the company faced a glutted market for its...
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- October 2019
- Case
A Conversation with Ellen J. Kullman, Chairman & CEO of DuPont, 2009-2015
By: Lynn S. Paine and Will Hurwitz
Ellen J. Kullman, the retired Chairman and CEO of DuPont, describes how she guided the storied science and technology company through a contentious proxy battle with activist investor Trian Partners, which acquired DuPont shares in 2013 and sought to break up the...
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- September 2019
- Case
Shell: A Company of Opportunity?
By: Joseph B. Fuller and Emer Moloney
The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had...
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Keywords:
Business Divisions;
Change Management;
Competency And Skills;
Experience And Expertise;
Talent And Talent Management;
Energy;
Energy Sources;
Non-renewable Energy;
Renewable Energy;
Human Resources;
Employees;
Retention;
Collaborative Innovation And Invention;
Innovation And Management;
Innovation Strategy;
Technological Innovation;
Jobs And Positions;
Job Design And Levels;
Knowledge Sharing;
Knowledge;
Knowledge Use And Leverage;
Labor;
Human Capital;
Labor Unions;
Leading Change;
Resource Allocation;
Organizational Change And Adaptation;
Performance Evaluation;
Performance Productivity;
Strategic Planning;
Projects;
Motivation And Incentives;
Business Strategy;
Social And Collaborative Networks;
Technology Platform;
chemical industry;
Energy industry;
Information Technology industry;
Technology industry;
United Kingdom;
Netherlands
- 2019
- White Paper
Impact-Weighted Financial Accounts: The Missing Piece for an Impact Economy
By: George Serafeim, T. Robert Zochowski and Jennifer Downing
Reimagining capitalism is an imperative. We need to create a more inclusive and sustainable form of capitalism that works for every person and the planet. Massive environmental damage, growing income and wealth disparity, stress, and depression within developed...
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- December 2017 (Revised December 2018)
- Case
OCP Group
By: Kristin Fabbe, Forest Reinhardt, Natalie Kindred and Alpana Thapar
This case explores the strategy of OCP Group, the 95% state-owned Moroccan firm charged with managing the North African country’s vast reserves of phosphate. Phosphate was one of the most vital macronutrients for plant health, along with nitrogen and potassium, and...
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- 2017
- Working Paper
Creating the Market for Organic Wine: Sulfites, Certification, and Green Values
By: Geoffrey Jones and Emily Grandjean
This working paper examines the history of organic wine, which provides a case study of failed category creation. The modern organic wine industry emerged during the 1970s in the United States and Western Europe, but it struggled to gain traction compared to other...
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- March 2017 (Revised May 2018)
- Case
Edwin Land: The Art and Science of Innovation
By: Tom Nicholas, Christopher Stanton and Matthew Preble
Throughout the second half of the 20th century, Polaroid first invented—and then continuously reinvented—the field of instant photography. Under the leadership of its mercurial founder Edwin Land, the company regularly released new instant cameras and films, often...
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Keywords:
Instant Photography;
Company History;
Change Management;
Disruption;
Forecasting And Prediction;
Entrepreneurship;
Business History;
Innovation Strategy;
Disruptive Innovation;
Innovation And Management;
Intellectual Property;
Patents;
Product Marketing;
Brands And Branding;
Product Launch;
Product Development;
chemical industry;
Consumer Products industry;
United States
- March 2017
- Case
Cantel Medical
By: John R. Wells and Gabriel Ellsworth
Cantel Medical Corporation provided infection prevention and control products and services for patients, caregivers, and other healthcare providers. In 2016, Cantel generated sales of $665 million and net profits of $60 million, double the levels of five years earlier....
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Keywords:
Cantel;
Charles Diker;
Furniture Industry;
Matrix Organization;
Acquisition;
Mergers And Acquisitions;
Business Conglomerates;
Business Units;
Business Growth And Maturation;
Business Organization;
For-profit Firms;
chemicals;
Profit;
Revenue;
Geographic Scope;
Multinational Firms And Management;
Health;
Health Care And Treatment;
Business History;
Business Or Company Management;
Goals And Objectives;
Growth And Development Strategy;
Organizational Structure;
Problems And Challenges;
Research And Development;
Opportunities;
Strategy;
Adaptation;
Business Strategy;
Competitive Strategy;
Corporate Strategy;
Diversification;
Expansion;
Technology;
Biotechnology industry;
chemical industry;
Health industry;
Manufacturing industry;
Medical Devices And Supplies industry;
Pharmaceutical industry;
United States;
New Jersey
- January 2017 (Revised March 2017)
- Case
Royal DSM: From Continuous Transformation to Organic Growth
By: William W. George, Carin-Isabel Knoop and Amram Migdal
Royal DSM CEO Feike Sijbesma was pondering the challenges of shifting DSM’s global organization from the constant transformations of the past 100 years to creating organic growth. When Sijbesma took the helm as CEO in 2007, he further pushed and completed the company’s...
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Keywords:
Organic Growth;
Organizational Change;
M＆a;
Mergers And Acquisitions;
Divestment;
Business Ventures;
Business Divisions;
Business Growth And Maturation;
Restructuring;
Change;
Change Management;
Transformation;
Transition;
Engineering;
chemicals;
Mining;
Ethics;
Values And Beliefs;
Finance;
Capital Markets;
Financial Markets;
Food;
Globalization;
Global Strategy;
Globalized Firms And Management;
Globalized Markets And industries;
Health;
Nutrition;
History;
Leadership;
Leadership Development;
Leadership Style;
Leading Change;
Management;
Business Or Company Management;
Growth And Development Strategy;
Growth Management;
Management Practices And Processes;
Management Style;
Organizations;
Corporate Social Responsibility And Impact;
Mission And Purpose;
Organizational Change And Adaptation;
Organizational Culture;
Organizational Design;
Ownership;
Public Ownership;
Performance;
Strategy;
Adaptation;
Consolidation;
Corporate Strategy;
Value;
Value Creation;
Biotechnology industry;
chemical industry;
Food And Beverage industry;
Mining industry;
Pharmaceutical industry;
Europe;
Netherlands
- January 2017
- Case
Danaher Corporation, 2007–2017
By: John R. Wells and Gabriel Ellsworth
On July 2, 2016, Danaher Corporation completed the spinoff of Fortive Corporation. The previous day, Danaher’s stock price had reached an all-time high. In 2015, Danaher had decided to split off its test and measurement, fuel and fleet management, and automation...
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Keywords:
Danaher;
Fortive;
Larry Culp;
Beckman Coulter;
Pall;
Life Sciences;
Diagnostics;
Environmental Operations;
Water Management;
Dental;
Testing;
Measurement;
Fuel;
Fleet Management;
Automation;
Toolmaking;
Tools;
Disease Management;
Continuous Improvement;
Toyota Production System;
Divestiture;
Spinoffs;
Spin-off;
Networks;
Acquisition;
Mergers And Acquisitions;
Business Conglomerates;
Business Divisions;
Business Subsidiaries;
Business Units;
Business Growth And Maturation;
Business Model;
For-profit Firms;
Joint Ventures;
Restructuring;
Engineering;
chemicals;
Construction;
Machinery And Machining;
Profit;
Revenue;
Globalized Firms And Management;
Multinational Firms And Management;
Health;
Health Care And Treatment;
Health Disorders;
Medical Specialties;
Business History;
Job Cuts And Outsourcing;
Business Or Company Management;
Growth And Development Strategy;
Management Analysis, Tools, And Techniques;
Management Practices And Processes;
Management Succession;
Management Systems;
Resource Allocation;
Market Entry And Exit;
Measurement And Metrics;
Logistics;
Business Processes;
Organizational Change And Adaptation;
Public Ownership;
Problems And Challenges;
Science;
Genetics;
Natural Environment;
Wastes And Waste Processing;
Science-based Business;
Opportunities;
Strategy;
Adaptation;
Business Strategy;
Competition;
Competitive Strategy;
Competitive Advantage;
Consolidation;
Corporate Strategy;
Diversification;
Expansion;
Technology;
Software;
Technology Networks;
Technology Platform;
Value;
Valuation;
Aerospace industry;
Auto industry;
Biotechnology industry;
chemical industry;
Computer industry;
Construction industry;
Consumer Products industry;
Distribution industry;
Electronics industry;
Food And Beverage industry;
Health industry;
industrial Products industry;
Information Technology industry;
Manufacturing industry;
Medical Devices And Supplies industry;
Pharmaceutical industry;
Retail industry;
Rubber industry;
Semiconductor industry;
Shipping industry;
Technology industry;
Telecommunications industry;
Utilities industry;
United States;
District Of Columbia
- January 2017
- Case
The Six CEOs of Tyco International Ltd.
By: John R. Wells and Gabriel Ellsworth
In September 2016, Johnson Controls, Inc. completed the acquisition of Tyco International PLC, a $9.9 billion business with operating profits of $884 million. The purchase consideration was $14.4 billion. Although the deal was billed as a merger, Ireland-based Tyco...
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Keywords:
Tyco;
Dennis Kozlowski;
Edward Breen;
Fire Safety;
Fire Protection;
Security;
Packaging;
Securities And Exchange Commission;
Fraud;
Accounting;
Accounting Audits;
Earnings Management;
Financial Statements;
Goodwill Accounting;
Acquisition;
Mergers And Acquisitions;
Business Conglomerates;
Business Divisions;
Business Exit Or Shutdown;
Business Growth And Maturation;
Business Headquarters;
Business Model;
Business Organization;
For-profit Firms;
Restructuring;
Crime And Corruption;
Engineering;
Applied Optics;
chemicals;
Construction;
Metals And Minerals;
Ethics;
Finance;
Cash Flow;
Public Equity;
Stock Options;
Financing And Loans;
Initial Public Offering;
Profit;
Revenue;
Geographic Location;
Geographic Scope;
Global Range;
Globalized Firms And Management;
Multinational Firms And Management;
Corporate Accountability;
Corporate Disclosure;
Health Care And Treatment;
Business History;
Executive Compensation;
Selection And Staffing;
Courts And Trials;
Lawfulness;
Lawsuits And Litigation;
Business Or Company Management;
Goals And Objectives;
Growth And Development Strategy;
Market Entry And Exit;
Public Ownership;
Problems And Challenges;
Strategy;
Business Strategy;
Competition;
Competitive Strategy;
Competitive Advantage;
Consolidation;
Corporate Strategy;
Diversification;
Expansion;
Horizontal Integration;
Value;
chemical industry;
Construction industry;
Consumer Products industry;
Electronics industry;
Energy industry;
industrial Products industry;
Manufacturing industry;
Medical Devices And Supplies industry;
Mining industry;
Pharmaceutical industry;
Semiconductor industry;
Telecommunications industry;
Utilities industry;
Republic Of Ireland;
Switzerland;
Bermuda;
United States;
New Hampshire
- July 2016
- Case
'Golden Leash' Pay for Directors at The Dow Chemical Company
By: Ian Gow, Suraj Srinivasan and Neeraj Goyal
In November 2014, The Dow Chemical Company was faced with the prospect of a proxy battle with prominent hedge fund and activist investor Third Point Management. The activist had criticized Dow’s recent performance and advocated that the company split itself to maximize...
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- May 25, 2016
- Comment
How Consumers and Businesses are Reshaping Public Health
By: John A. Quelch
Healthcare and education are two issues in which citizens around the world, rich and poor, are passionately interested. It has long been appreciated that the way that a society treats its youngest and oldest members says much about its moral maturity. Economic...
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Keywords:
Healthcare;
Consumer Power;
Innovation In Healthcare Delivery;
Mobile Healthcare;
Transition;
Transformation;
Trends;
Customer Satisfaction;
Customer Value And Value Chain;
Health Care And Treatment;
Information;
Collaborative Innovation And Invention;
Independent Innovation And Invention;
Innovation And Management;
Innovation Leadership;
Management;
Marketing;
Markets;
Planning;
Problems And Challenges;
Biotechnology industry;
chemical industry;
Consumer Products industry;
Distribution industry;
Fashion industry;
Food And Beverage industry;
Green Technology industry;
Health industry;
Insurance industry;
Medical Devices And Supplies industry;
Pharmaceutical industry;
Public Administration industry;
South America;
North And Central America;
Middle East;
Europe;
Asia
- May 24, 2016
- Article
Build a Culture of Health
By: John A. Quelch
Every company, large and small, has an impact on health. It does so in four ways: first, through the healthfulness and safety of the products and services it sells; second, through its attention to employee health and well-being in its work practices and benefits;...
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Keywords:
Public Health;
Four Pillars;
Public Health Footprint;
Culture Of Health Plan Of Action;
Change;
Education;
Health;
Human Resources;
Knowledge;
Labor;
Leadership;
Management;
Operations;
Outcome Or Result;
Personal Development And Career;
Programs;
Risk And Uncertainty;
Strategy;
Value;
Consumer Products industry;
chemical industry;
Health industry;
United States;
Europe
- March 2016
- Article
Environmental Demands and the Emergence of Social Structure: Technological Dynamism and Interorganizational Network Forms
By: Adam Tatarynowicz, Maxim Sytch and Ranjay Gulati
This study investigates the origins of variation in the structures of interorganizational networks across industries. We combine empirical analyses of existing interorganizational networks in six industries with an agent-based simulation model of network emergence....
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- November 2015 (Revised March 2018)
- Case
Air Products' Pursuit of Airgas (A)
By: Charles C.Y. Wang, Paul M. Healy, Penelope Rossano and Kyle Thomas
This case centers around the Air Products' hostile takeover attempt of Airgas in 2010. Air Products argued that its offer of a 38% premium is generous given Airgas' poor performance, which Air Products attributed to underperforming and entrenched managers at Airgas. On...
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