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  • July 2021
  • Case

Allianz Customer Centricity: Is Simplicity the Way Forward?
By: Eva Ascarza and Emilie Billaud
This case explores the tradeoffs between product personalization and simplicity as companies grow. The case presents an opportunity to understand whether and how each of these approaches enables and/or limits companies’ abilities to provide customer satisfaction while...  View Details
Keywords: Insurance Industry; Europe; Germany
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  • July–August 2021
  • Article

Case Study: Will a Bank's New Technology Help or Hurt Morale?
By: Leonard A. Schlesinger
A case study is presented on the effort to introduce new information technology into a community bank and what impact that process may have on bank employees.  View Details
Keywords: Employee Morale; Community Banks; Information Technology; Banks and Banking; Employees; Technology Adoption
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  • July 2021
  • Teaching Note

Digital Transformation 2.0: CEO Elie Girard at Atos
By: Tsedal Neeley
Teaching Note for HBS Case No. 421-024. Elie Girard has taken the helm as CEO of multinational IT giant Atos to lead the company into the next era of digital transformation. Noticing that customers’ digital needs were evolving to become even more specialized and global...  View Details
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  • 2021
  • Working Paper

Fecal Microbiota Transplants (FMT): Case Histories of Significant Medical Advances
By: Amar Bhide and Srikant M. Datar
By 2013, after many decades of very slow development and adoption, Fecal Microbiota Transplantation procedures were attracting widespread attention. This case history chronicles the: 1) pioneering fecal transplants performed in the 20th century; 2) development of the...  View Details
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  • June 2021
  • Case

Modern Endowment Management: Paula Volent and the Bowdoin Endowment
By: Luis M. Viceira, Emily R. McComb and Dean Xu
This case examines modern endowment investment management through the lens of a leadership transition between Chief Investment Officers (CIOs). In March 2021, Paula Volent is about to step down as the CIO of the endowment of Bowdoin College after twenty-one years, and...  View Details
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  • June 2021
  • Teaching Note

The Clean Network and the Future of Global Technology Competition
By: Meg Rithmire
Teaching Note for HBS Case No. 721-045.  View Details
Keywords: 5G; Technology; China
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  • June 2021
  • Teaching Note

Michael Phelps: 'It’s Okay to Not Be Okay'
By: Boris Groysberg, Carin-Isabel Knoop and Michael Norris
Teaching Note for HBS Case No. 421-044. In 2020, Michael Phelps, the most decorated Olympian of all time, with 28 medals in various swimming events, was now retired. As he looked back on his 20+ year athletic career, he considered what had gone into making him the...  View Details
Keywords: Mental Health; Talent and Talent Management; Training; Health; Success; Performance Improvement; Personal Development and Career; Family and Family Relationships; Sports; Competition; Sports Industry; United States; Baltimore; Arizona; Sydney; Athens; Beijing; London
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  • June 2021
  • Teaching Note

Amazon: Cult or Culture?
By: Boris Groysberg, Kerry Herman and Amy Klopfenstein
Teaching Note for HBS Case No. 421-008. Amazon was one of the first entrants in e-commerce. Under the leadership of founder Jeff Bezos, Amazon had expanded beyond books to manufacturing and selling a wide range of products and services globally. Bezos had built a...  View Details
Keywords: Leadership; Organizational Culture; Growth Management; Technology; Human Resources; Talent and Talent Management; Retail Industry; Technology Industry
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  • June 2021
  • Teaching Note

Tesla's Bid for SolarCity (A)
By: Charles C.Y. Wang
Teaching Note for HBS Case No. 118-044.  View Details
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  • June 2021
  • Teaching Plan

Headspace vs. Calm: A Mindful Competition
By: Ayelet Israeli and Anne Wilson
Teaching Plan for HBS Case 521-102: "Headspace vs. Calm: A Mindful Competition"  View Details
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  • June 2021
  • Case

Nissan's Response to the COVID-19 Pandemic
By: Ananth Raman, William Schmidt and Ann Winslow
In January 2020, Ashwani Gupta took over as COO at Nissan Motor Corporation, and several weeks later, the COVID-19 pandemic began. Nissan’s Business Continuity Plan (BCP) had been key to the resilience of Nissan’s supply chain. It had enabled Nissan to recover from...  View Details
Keywords: Operations; Supply Chain Management; Auto Industry; Manufacturing Industry; Japan; India
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  • June 2021
  • Teaching Note

Wolfgang Puck: Setting the Table for the Future
By: Boris Groysberg and Robin Abrahams
Teaching Note for HBS Case No. 419-001.  View Details
Keywords: Brands and Branding; Growth and Development; Management Systems; Business Processes; Leadership; Transition; Food and Beverage Industry; Consumer Products Industry
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  • June 2021
  • Teaching Note

Growth Investing at Totem Point
By: Suraj Srinivasan and Charles C.Y. Wang
Teaching Note for HBS Case No. 119-091.  View Details
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  • June 2021
  • Teaching Plan

PepsiCo, Profits, and Food: The Belt Tightens
By: Joseph L. Badaracco
Teaching Plan for HBS Case No. 314-055.  View Details
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  • June 2021
  • Case

Linda Oubré at Whittier College
By: Debora L. Spar and Haley P. Brown
The case follows President Linda Oubré (HBS MBA Class of 1984) as she seeks to move Whittier College towards a more diverse, equitable, and inclusive campus. In 2020, the student body of Whittier, a private liberal arts college in Los Angeles County, California, is...  View Details
Keywords: Education; Higher Education; Race And Ethnicity; Diversity; Leadership; Women And Leadership; United States; California; Los Angeles
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  • June 2021
  • Supplement

Linda Oubré at Whittier College (B)
By: Debora L. Spar and Haley P. Brown
The case follows President Linda Oubré (HBS MBA Class of 1984) as she seeks to move Whittier College towards a more diverse, equitable, and inclusive campus. In 2020, the student body of Whittier, a private liberal arts college in Los Angeles County, California, is...  View Details
Keywords: Higher Education; Education; Women And Leadership; Diversity; Racial Disparity; Los Angeles; California; United States
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  • June 2021
  • Supplement

Linda Oubré at Whittier College (C)
By: Debora L. Spar and Haley P. Brown
The case follows President Linda Oubré (HBS MBA Class of 1984) as she seeks to move Whittier College towards a more diverse, equitable, and inclusive campus. In 2020, the student body of Whittier, a private liberal arts college in Los Angeles County, California, is...  View Details
Keywords: Higher Education; Education; Women And Leadership; Diversity; Racial Disparity; Los Angeles; California; United States
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  • June 2021
  • Case

Selassie Atadika: Entrepreneurship in Africa
By: Boris Groysberg, Susan Seligson and Katherine Connolly Baden
This case profiles the career of Ghana-based chef and entrepreneur, Selassie Atadika. In the midst of the COVID-19 pandemic, she faced many questions about the future, such as: How could she convince Ghanaian consumers to view their native cuisine in a fresh,...  View Details
Keywords: South Africa; Entrepreneur; Women And Leadership; Women-owned Businesses; Food; Entrepreneurship; Food and Beverage Industry; South Africa
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  • June 2021
  • Teaching Note

Dove and Real Beauty: Building a Brand with Purpose
By: Mark R. Kramer
Teaching Note for HBS Case No. 720-361.  View Details
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  • June 2021
  • Teaching Note

Serum Institute of India (SII): Racing to Save Lives During a Pandemic
By: Rohit Deshpandé and James Barnett
Teaching Note for HBS Case No. 521-028.  View Details
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