Publications

Publications

Filter Results : (2) Arrow Down

Show Results For

Brand Crises Remove Brand Crises →

Page 1 of 2 Results

Are you looking for?

→ Search All HBS Web
  • July 2024
  • Article

Chatbots and Mental Health: Insights into the Safety of Generative AI
By: Julian De Freitas, Ahmet Kaan Uğuralp, Zeliha Uğuralp and Stefano Puntoni
Chatbots are now able to engage in sophisticated conversations with consumers. Due to the ‘black box’ nature of the algorithms, it is impossible to predict in advance how these conversations will unfold. Behavioral research provides little insight into potential safety...  View Details
Keywords: Autonomy; Chatbots; New Technology; Brand Crises; Mental Health; Large Language Model; AI and Machine Learning; Behavior; Well-being; Technological Innovation; Ethics
Related
  • December 2014 (Revised May 2019)
  • Case

Bhutan: Governing for Happiness
By: Sophus A. Reinert, Thomas Humphrey and Benjamin Safran
Unique among the world’s countries, the Himalayan Kingdom of Bhutan had abandoned the traditional policy goal of increasing Gross Domestic Product (GDP) in favor of pursuing Gross National Happiness (GNH). Famously, Bhutan ranked highly on lists of the happiest...  View Details
Keywords: Happiness; Economic Growth; Governance; Cost vs Benefits; Bhutan
Related

Are you looking for?

→ Search All HBS Web