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Electronic Arts: Game On - Digital Innovation and Transformation
Skip to content The HBS Digital Initiative brings together perspectives across disciplines to help people understand how technology is transforming...
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  • Article

Variety of Innovation in Global Value Chains
By: Giulio Buciuni and Gary P. Pisano
This article analyzes how the geography and organization of pre- and production stages in Global Value Chains (GVC) contribute to lead firms' innovation development. A novel approach in GVC studies is introduced based on transaction cost economics (TCE) and the...  View Details
Keywords: Gvc; Global Value Chains; Manufacturing; Production; Global Range; Innovation And Invention
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  • January 2021
  • Supplement

Barbara Krakow Gallery (B): Art and the Pandemic
By: Jose B. Alvarez and David Lane
Updates (A) case by describing the early impact of the Covid-19 pandemic on the art market, the renaming of the gallery as the Krakow Witkin Gallery, and the response of its partners and staff to the pandemic.  View Details
Keywords: arts; Business Model; Change Management; Trends; Communication; Customer Focus And Relationships; Human Resources; Marketing; Distribution Channels; Outcome Or Result; Fine arts Industry
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  • Article

Corporate Headquarters in the Twenty-first Century: An Organization Design Perspective
By: Sven Kunisch, Markus Menz and David J. Collis
The corporate headquarters (CHQ) of the multi-business enterprise, which emerged as the dominant organizational form for the conduct of business in the twentieth century, has attracted considerable scholarly attention. As the business environment undergoes a...  View Details
Keywords: Corporate Strategy; Organizational Design; Organizational Structure; Business Headquarters
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  • Article

GitLab: Work Where You Want, When You Want
By: Prithwiraj Choudhury, Kevin Crowston, Linus Dahlander, Marco S. Minervini and Sumita Raghuram
GitLab is a software company that works “all remote” at the scale of more than 1,000 employees located in more than 60 countries. GitLab has no physical office and its employees can work from anywhere they choose. Any step of the organizational life of a GitLab...  View Details
Keywords: New Forms Of Organizing; Remote Work; All Remote; Virtual Organizations; Covid-19; Organizational Design; Employees; Geographic Location; Health Pandemics
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  • Fall 2020
  • Article

Christo and Jeanne‐Claude: The Negotiation of Art and Vice Versa
By: Michael A. Wheeler
Over the past two decades the Program on Negotiation at Harvard Law School (PON) has named thirteen people as Great Negotiators. The project, directed by my colleague Jim Sebenius, has given us the opportunity to commend our honorees’ outstanding work and to learn from...  View Details
Keywords: art; Negotiation; arts
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  • September 2020
  • Teaching Note

Miami's Tech Future (A): Twenty-first Century Changes and Challenges
By: Rosabeth Moss Kanter and Joyce J. Kim
In the decade starting in 2000, a new mayor focused on infrastructure and leadership from a foundation investing in arts and culture helped the Miami region transform and attract younger people to a newly vibrant central city and arts district. In 2011, the Knight...  View Details
Keywords: Change; Leadership; Business And Community Relations; Strategic Planning; Technology Industry; Miami; Florida
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  • August 2020
  • Article

Machine Learning and Human Capital Complementarities: Experimental Evidence on Bias Mitigation
By: Prithwiraj Choudhury, Evan Starr and Rajshree Agarwal
The use of machine learning (ML) for productivity in the knowledge economy requires considerations of important biases that may arise from ML predictions. We define a new source of bias related to incompleteness in real time inputs, which may result from strategic...  View Details
Keywords: Machine Learning; Bias; Human Capital; Management; Strategy
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  • Article

Germany's Digital Health Reforms in the COVID-19 Era: Lessons and Opportunities for Other Countries
By: Sara Gerke, Ariel D. Stern and Timo Minssen
Reimbursement is a key challenge for many new digital health solutions, whose importance and value have been highlighted and expanded by the current COVID-19 pandemic. Germany’s new Digital Healthcare Act (Digitale–Versorgung–Gesetz or DVG) entitles all individuals...  View Details
Keywords: Covid-19; Reimbursement; Digital Health Reforms; Health Pandemics; Health Care And Treatment; Online Technology; Governing Rules, Regulations, And Reforms; Germany
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  • June 2020 (Revised October 2020)
  • Case

Time Out: The Evolution from Media to Markets
By: Kate Barasz and Eva Ascarza
In February 2020, Time Out’s chief executive officer Julio Bruno is evaluating the strategic direction of the company. Over the span of five decades, Time Out—the global media and entertainment brand—had gone from a self-published counterculture publication in London...  View Details
Keywords: Branding; Media Businesses; Hospitality; Hospitality Industry; Digital; Brands And Branding; Media; Marketing; Marketing Strategy; Organizational Change And Adaptation; Strategy; Media And Broadcasting Industry; Food And Beverage Industry; United Kingdom; United States
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  • 2020
  • Article

Service Provider Salience: When Guilt Undermines Consumer Willingness to Buy Time
By: Ashley V. Whillans, Alice Lee-Yoon and Elizabeth W. Dunn
Spending money on time-saving services can improve happiness and reduce stress. Yet many people do not spend money to save time even when they can afford to do so, potentially because they feel guilty about paying other people to complete disliked tasks on their...  View Details
Keywords: Time; Identifiable Victim Effect; Social Support; Happiness; Money; Spending; Attitudes; Consumer Behavior
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  • May 2020 (Revised October 2020)
  • Teaching Note

San Francisco Ballet: On 'Pointe' for the Future
By: Rohit Deshpandé and Nicole Tempest Keller
An examination of the strategic challenges facing the SF Ballet in 2019 due to changes in demographics, lifestyles, and the city of San Francisco itself  View Details
Keywords: Social Enterprise; Entrepreneurship; arts; Demographics; Business And Stakeholder Relations; Strategy; United States; San Francisco
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  • April 2020
  • Technical Note

Quantitative Analysis in Marketing
By: Sunil Gupta
Marketing is a combination of art and science that requires both qualitative and quantitative analysis to arrive at effective decisions. This note highlights how quantitative analysis can help in the following marketing decisions: estimating market size, determining...  View Details
Keywords: Quantitative Analysis; Marketing; Decision Making; Analysis
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  • April 2020
  • Case

Middlebury College: Energy2028
By: Brian Trelstad, Michael Norris and John McKinley
In 2018, Middlebury College’s board of trustees is considering a proposal called Energy2028 that would push the small, liberal arts and sciences college in Vermont to become a net zero carbon emitter, decrease energy usage by 25%, divest fossil fuels from its...  View Details
Keywords: Divestment; Energy; Higher Education; Energy Conservation; Climate Change
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  • Article

Quantifying the Use of Connected Digital Products in Clinical Research
By: Caroline Marra, Jacqueline L. Chen, Andrea Coravos and Ariel D. Stern
Over recent years, the adoption of connected technologies has grown dramatically, with potential for improving health care delivery, research, and patient experience. Yet, little has been documented about the prevalence and use of connected digital products (e.g.,...  View Details
Keywords: Connected Digital Products; Clinical Trials; Health Testing And Trials; Technology; Research
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  • 2020
  • Article

Immigrant Entrepreneurship in America: Evidence from the Survey of Business Owners 2007 & 2012
By: Sari Pekkala Kerr and William R. Kerr
We study immigrant entrepreneurship in 2007 and 2012 using the Survey of Business Owners. First-generation immigrants create about 25% of new firms in America, but this share exceeds 40% in some states. Immigrant-owned firms tend to create fewer jobs than native-owned...  View Details
Keywords: Job Creation; Employee Benefits; Owner Demographics; Exports; Outsourcing; Immigration; Entrepreneurship; Ownership; Demographics; Jobs And Positions; Compensation And Benefits; United States
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  • March 2020 (Revised October 2020)
  • Case

Jeffrey Deitch: Art Entrepreneur
By: Henry McGee, Rohit Deshpandé and Sarah Gulick
Jeffrey Deitch is a gallery owner and art entrepreneur. The case discusses the decisions he has made in order to reach his current stage in life, including as a student, HBS grad, museum curator, art advisor, and gallery owner. The case also gives a background on the...  View Details
Keywords: Cultural Entrepreneurship; arts; Personal Development And Career; Fine arts Industry; New York (city, Ny); Los Angeles
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  • March 2020
  • Article

Which Early Withdrawal Penalty Attracts the Most Deposits to a Commitment Savings Account?
By: John Beshears, James J. Choi, Christopher Harris, David Laibson, Brigitte C. Madrian and Jung Sakong
Previous research has shown that some people voluntarily use commitment contracts that restrict their own choice sets. We study how people divide money between two accounts: a liquid account that permits unrestricted withdrawals and a commitment account that is...  View Details
Keywords: Quasi-hyperbolic Discounting; Present Bias; Sophistication; Naiveté; Commitment; Flexibility; Savings; Contract Design; Defined Contribution Retirement Plan; 401 (k); Ira; Saving; Behavior; Contracts; Design; Interest Rates
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  • March 2020
  • Article

A Revolution in Economics? It's Just Getting Started...
By: Shawn A. Cole, William Pariente and Anja Sautmann
We have each experienced thrills and pain while supporting the mission of the Abdul Latif Jameel Poverty Action Lab, which facilitated many of the experiments described in the 2019 Nobel Prize citation. J-PAL in many ways seeks to fulfill what Angrist and Pischke...  View Details
Keywords: Randomized Control Trials; Economics; Research; Innovation And Invention
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  • January–March 2020
  • Article

Inaction and Decision Making in Moral Conflicts
By: Netta Barak-Corren and Max Bazerman
People regularly face conflicts in which obeying one moral requirement means transgressing another. Moral conflicts require difficult decisions: a person believes she should take both actions, but doing both is impossible. In this paper, we examine a common form of...  View Details
Keywords: Moral Conflicts; Moral Sensibility; Decision Making; Behavior
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  • February 2020 (Revised August 2020)
  • Case

San Francisco Ballet: On 'Pointe' for the Future
By: Rohit Deshpandé and Nicole Tempest Keller
The SF Ballet was regarded as one of the top ballet companies in the world. It had an enviable earned revenue percentage of almost 50% and had an internationally recognized ballet school. However, by 2019 the Ballet faced a number of challenges. Ballet was a European...  View Details
Keywords: arts; Business And Stakeholder Relations; Demographics; Organizational Change And Adaptation; Strategic Planning; Social Enterprise; Cultural Entrepreneurship; United States; San Francisco
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Are you looking for?

Electronic Arts: Game On - Digital Innovation and Transformation
Skip to content The HBS Digital Initiative brings together perspectives across disciplines to help people understand how technology is transforming...
→ Search All HBS Web