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    • All HBS Web  (204)
      • Faculty Publications  (20)

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      Eleanor Dillon, Arizona State University
      Brcko and the Arizona Market
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      • October 2020
      • Case

      Michael Phelps: 'It's Okay to Not Be Okay'

      By: Boris Groysberg, Carin-Isabel Knoop and Michael Norris
      In 2020, Michael Phelps, the most decorated Olympian of all time, with 28 medals in various swimming events, was now retired. As he looked back on his 20+ year athletic career, he considered what had gone into making him the greatest of all time—the highs and lows,...  View Details
      Keywords: Mental Health; Talent And Talent Management; Training; Health; Success; Performance Improvement; Personal Development And Career; Family And Family Relationships; Sports; Competition; Sports Industry; United States; Baltimore; arizona; Sydney; Athens; Beijing; London
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      Groysberg, Boris, Carin-Isabel Knoop, and Michael Norris. "Michael Phelps: 'It's Okay to Not Be Okay'." Harvard Business School Case 421-044, October 2020.
      • May 2019
      • Case

      State of Charge: The Massachusetts Energy Storage Initiative

      By: John R. Wells and Benjamin Weinstock
      In early 2017, Judith Judson (Harvard Business School MBA, 2000), Commissioner of the Massachusetts Department of Energy Resources (DOER), was reflecting on the results of the initiative she had led to identify the contribution advanced electricity storage could make...  View Details
      Keywords: Energy Storage; Energy Generation; Programs; Policy; Strategy; Energy Industry; Utilities Industry; Massachusetts
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      Wells, John R., and Benjamin Weinstock. "State of Charge: The Massachusetts Energy Storage Initiative." Harvard Business School Case 719-448, May 2019.
      • March 2019
      • Case

      Waymo LLC

      By: John R. Wells and Benjamin Weinstock
      On December 5, 2018, Waymo LLC, a subsidiary of Alphabet Inc., launched the United States’ first commercial driverless-car ride-hailing service (Waymo One), based in Phoenix, Arizona. As with other ride-hailing services such as Uber and Lyft, Waymo One riders...  View Details
      Keywords: Vehicle; Automation; Automobiles; Automotive; Driverless Car; Automotive Industry; Autonomy; Google; Self-driving Cars; Technological And Scientific Innovation; Technological Change; Technology Change; Ride-sharing; Uber; Lyft; General Motors; Innovation; Disruptive Technology; Disruptive Technologies; Tesla; Waymo; Operating Systems; Artificial Intelligence; Autonomous Vehicles; Transportation; Technological Innovation; Disruption; Commercialization; Growth And Development Strategy; Transportation Industry; Auto Industry
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      Wells, John R., and Benjamin Weinstock. "Waymo LLC." Harvard Business School Case 719-477, March 2019.
      • October 2018 (Revised September 2020)
      • Case

      Testing Autonomy in Pittsburgh

      By: Mitchell Weiss and Brittany Urick
      Pittsburgh’s mayor had been among the first to welcome self-driving vehicles but was now one of many needing to react after a pedestrian fatality involving an autonomous Uber in Arizona. He had originally preferred to roll out “the red carpet” instead of the “red...  View Details
      Keywords: Public Entrepreneurship; Government Innovation; Government Experimentation; Autonomous Vehicles; Mayor; Mayor Peduto; Cities; Mobility; Automation; Uber; Argo Ai; Aurora Innovation; Aptiv; Entrepreneurship; Public Sector; Innovation And Invention; Transportation; City; Safety; Business And Government Relations; Transportation Industry; Auto Industry; United States; Pennsylvania; Pittsburgh
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      Weiss, Mitchell, and Brittany Urick. "Testing Autonomy in Pittsburgh." Harvard Business School Case 819-059, October 2018. (Revised September 2020.)
      • December 2017 (Revised January 2018)
      • Case

      NatureSweet

      By: Jose Alvarez, Forest Reinhardt and Natalie Kindred
      This case describes the business model and workplace philosophy of NatureSweet, a privately owned, vertically integrated greenhouse grower and marketer of fresh tomatoes with sales across the United States and $329 million in 2016 revenues. CEO Bryant Ambelang treated...  View Details
      Keywords: Naturesweet; Tomatoes; Agriculture; Greenhouse; Ambelang; Cherry Tomatoes; Organizational Culture; Incentives; Worker Empowerment; Empowerment; Toyota Production System; Leadership; Branding; Produce; Manufacturing; Organizational Change; Agribusiness; Business Model; Employee Relationship Management; Working Conditions; Organizational Culture; Success; Problems And Challenges; Agriculture And Agribusiness Industry; Manufacturing Industry; United States; Mexico; North America
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      Alvarez, Jose, Forest Reinhardt, and Natalie Kindred. "NatureSweet." Harvard Business School Case 518-002, December 2017. (Revised January 2018.)
      • August 2017
      • Case

      CareMore Health System

      By: Robert S. Huckman and Brian W. Powers
      CareMore Health System—a physician-founded care delivery system and health plan—had developed and refined an innovative care model for at-risk seniors enrolled in Medicare managed care (i.e., Medicare Advantage) plans. CareMore's President, Sachin Jain, and his...  View Details
      Keywords: Health Care Delivery; Health Insurance; Medicare; Medicaid; Managed Care; Extensivist; Social Determinants Of Health; Health Care And Treatment; Insurance; Business Model; Growth And Development Strategy; Decision Choices And Conditions; Health Industry; United States
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      Huckman, Robert S., and Brian W. Powers. "CareMore Health System." Harvard Business School Case 618-008, August 2017.
      • June 2017
      • Teaching Note

      Project Sun Devil and Project Paris

      By: Nori Gerardo Lietz and Alexander W. Schultz
      Tony Lee is preparing to present a project to the investment committee of Howard Street Capital. He will be recommending an investment in Project Sun Devil, a high-quality 225-unit student housing rental property near Tempe, Arizona. Tony Lee will compete for capital...  View Details
      Keywords: General Management; Financial Analysis; Return On Assets; Accounting; Performance Measurement; Financial Ratios; Return On Equity; Financial Statements; Profitability Analysis; Portfolio Investment; Portfolio Management; Real Estate; Property; Investment Portfolio; Investment Return; Analysis; Real Estate Industry; United States
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      Lietz, Nori Gerardo, and Alexander W. Schultz. "Project Sun Devil and Project Paris." Harvard Business School Teaching Note 217-086, June 2017.
      • 18 Mar 2013
      • Lecture

      Business and the Public Good: Ethics in Action

      By: Lynn S. Paine
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      Paine, Lynn S. "Business and the Public Good: Ethics in Action." University of Arizona, Tucson, AZ, March 18, 2013.
      • February 2013 (Revised June 2017)
      • Case

      Project Sun Devil and Project Paris

      By: Nori Gerardo Lietz
      Tony Lee is preparing to present a project to the investment committee of Howard Street Capital. He will be recommending an investment in Project Sun Devil, a high-quality 225-unit student housing rental property near Tempe, Arizona. Tony Lee will compete for capital...  View Details
      Keywords: General Management; Financial Analysis; Return On Assets; Accounting; Performance Measurement; Financial Ratios; Return On Equity; Financial Statements; Profitability Analysis; Portfolio Investment; Portfolio Management; Real Estate; Property; Investment Portfolio; Investment Return; Real Estate Industry; United States
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      Lietz, Nori Gerardo. "Project Sun Devil and Project Paris." Harvard Business School Case 213-078, February 2013. (Revised June 2017.)
      • December 2007 (Revised January 2008)
      • Case

      Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap

      By: Lynda M. Applegate, Ajay Vinze, T.S. Raghu and Minu Ipe
      Addresses the issues of leadership and change management in the process of transforming an industry through an innovative public-private partnership approach to policy making. In 2005, the Governor of Arizona issued an Executive Order to create a roadmap for the state...  View Details
      Keywords: Change Management; Transformation; Private Sector; Public Sector; Health Care And Treatment; Service Delivery; Partners And Partnerships; Information Technology; Health Industry; Service Industry
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      Applegate, Lynda M., Ajay Vinze, T.S. Raghu, and Minu Ipe. "Transforming Arizona's Health Care System: Developing and Implementing the Health-e Connection Roadmap." Harvard Business School Case 808-072, December 2007. (Revised January 2008.)
      • September 2006 (Revised December 2006)
      • Case

      Arizona Department of Public Health: The Challenges of Preparing for a Public Health Emergency

      By: Lynda M. Applegate, Ajay Vinze, T. S. Raghu and Minu Ipe
      In the post-9/11 era information technology enablement for emergency preparedness and response have taken on increased significance. Public health organizations like ADHS play a critical role in any statewide preparation for large scale emergencies. With issues like...  View Details
      Keywords: Problems And Challenges; Information Technology; Health Care And Treatment; Business Processes; Service Delivery; National Security; Health Industry; Public Administration Industry; arizona
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      Applegate, Lynda M., Ajay Vinze, T. S. Raghu, and Minu Ipe. "Arizona Department of Public Health: The Challenges of Preparing for a Public Health Emergency." Harvard Business School Case 807-016, September 2006. (Revised December 2006.)
      • January 2004 (Revised August 2015)
      • Case

      Weetman Pearson and the Mexican Oil Industry (B)

      By: Geoffrey Jones and Lisa Bud-Freirman
      Supplements the (A) case.  View Details
      Keywords: Business History; Entrepreneurship; Multinational Firms And Management; Business And Government Relations; Energy Industry; United Kingdom; Mexico; arizona
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      Jones, Geoffrey, and Lisa Bud-Freirman. "Weetman Pearson and the Mexican Oil Industry (B)." Harvard Business School Case 804-086, January 2004. (Revised August 2015.)
      • June 2003
      • Case

      In-N-Out Burger

      By: Youngme E. Moon, Lucy Cummings, Sonali Sampat, Sam Thakarar and Kerry Herman
      In-N-Out Burger is a fast-food chain with 171 company-owned locations in three states--California, Nevada, and Arizona. It has an extremely hardcore customer base and the company appears to be in good financial health. The primary issue in this case concerns expansion:...  View Details
      Keywords: Customer Relationship Management; Profit; Leadership Development; Brands And Branding; Product Marketing; Distribution; Expansion; Food And Beverage Industry; arizona; California; Nevada
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      Moon, Youngme E., Lucy Cummings, Sonali Sampat, Sam Thakarar, and Kerry Herman. "In-N-Out Burger." Harvard Business School Case 503-096, June 2003.
      • November 2002 (Revised February 2003)
      • Supplement

      QuickenInsurance: The Race to Click and Close (B)

      By: Lynda M. Applegate
      Details events during 2000 to 2002.  View Details
      Keywords: Information Technology Industry; arizona
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      Applegate, Lynda M. "QuickenInsurance: The Race to Click and Close (B)." Harvard Business School Supplement 803-071, November 2002. (Revised February 2003.)
      • December 2001 (Revised December 2002)
      • Teaching Note

      QuickenInsurance: The Race to Click and Close (A) and (B) (TN)

      By: Lynda M. Applegate
      Teaching Note for (9-800-295) and (9-803-071).  View Details
      Keywords: Information Technology Industry; arizona
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      Applegate, Lynda M. "QuickenInsurance: The Race to Click and Close (A) and (B) (TN)." Harvard Business School Teaching Note 802-138, December 2001. (Revised December 2002.)
      • February 2000 (Revised November 2002)
      • Case

      QuickenInsurance: The Race to Click and Close (A)

      By: Lynda M. Applegate
      ES Technologies started in 1976 as a storefront in Tempe, Arizona selling personal computer kits to hobbyists. Twenty years later, revenues exceeded $3.5 billion, and the business had evolved from a computer store to a master reseller and full-line integrator of...  View Details
      Keywords: Customer Value And Value Chain; Entrepreneurship; Technological Innovation; Growth And Development Strategy; Industry Structures; Business Strategy; Competitive Strategy; Information Technology; Information Technology Industry; arizona
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      Applegate, Lynda M. "QuickenInsurance: The Race to Click and Close (A)." Harvard Business School Case 800-295, February 2000. (Revised November 2002.)
      • February 1999 (Revised May 2002)
      • Teaching Note

      MicroAge, Inc.: Orchestrating the Information Technology Value Chain TN

      By: Lynda M. Applegate
      Teaching Note for (9-398-068).  View Details
      Keywords: Technology Industry; arizona
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      Applegate, Lynda M. "MicroAge, Inc.: Orchestrating the Information Technology Value Chain TN." Harvard Business School Teaching Note 399-115, February 1999. (Revised May 2002.)
      • November 1997 (Revised May 2002)
      • Case

      MicroAge, Inc.: Orchestrating the Information Technology Value Chain

      By: Lynda M. Applegate and Kirk A. Goldman
      MicroAge, Inc. started as a storefront in Tempe, AZ in 1976 selling personal computer kits to hobbyists. During their first year of operation, founders Jeff McKeever and Alan Hald sold $1.5 million worth of computer kits, priced at under $1,000 each. Twenty years...  View Details
      Keywords: Transformation; Growth Management; Risk Management; Product; Opportunities; Horizontal Integration; Hardware; Information Technology; Internet; Technology Industry; arizona
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      Applegate, Lynda M., and Kirk A. Goldman. "MicroAge, Inc.: Orchestrating the Information Technology Value Chain." Harvard Business School Case 398-068, November 1997. (Revised May 2002.)
      • July 1997
      • Teaching Note

      Phelps Dodge Corporation (TN)

      By: W. Carl Kester
      Teaching Note for (9-295-132).  View Details
      Keywords: Mining Industry; arizona; United States
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      Kester, W. Carl. "Phelps Dodge Corporation (TN)." Harvard Business School Teaching Note 298-018, July 1997.
      • April 1995
      • Case

      Phelps Dodge Corporation

      By: W. Carl Kester and Kendall Backstrand
      A prolonged decline in copper prices prompts Phelps Dodge, one of the world's largest independent copper companies, to consider corporate diversification as a means of protecting itself from copper price volatility.  View Details
      Keywords: Diversification; Price; Volatility; Risk Management; Mining Industry; arizona; United States
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      Kester, W. Carl, and Kendall Backstrand. "Phelps Dodge Corporation." Harvard Business School Case 295-132, April 1995.
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      Eleanor Dillon, Arizona State University
      Brcko and the Arizona Market
      → Search All HBS Web
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