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Publications

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    • All HBS Web  (812)
      • Faculty Publications  (68)

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      Enterprise Agility at Komerční Banka
      Transformation at ING (A): Agile
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      • February 2021
      • Case

      Enterprise Agility at Komerční Banka

      By: Euvin Naidoo, Suraj Srinivasan and Sarah Gulick
      In 2017, Jan Juchelka, the new CEO of Komerční Banka, identified the need for the bank to start an enterprise wide agile transformation. He started by working to create a sense of urgency to kick-start a process to enable the level of service delivery to customers he...  View Details
      Keywords: agile; Agility; Transformation; Organizational Structure; Business Headquarters; Management Analysis, Tools, And Techniques; Management Systems; Banking Industry; Czech Republic
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      Naidoo, Euvin, Suraj Srinivasan, and Sarah Gulick. "Enterprise Agility at Komerční Banka." Harvard Business School Case 121-020, February 2021.
      • February 2021
      • Tutorial

      What are Agile Teams?

      By: Tsedal Neeley
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      Neeley, Tsedal. What are Agile Teams? Harvard Business School Tutorial 421-712, February 2021.
      • January–February 2021
      • Other Article

      Stand-up Meetings Inhibit Innovation

      By: Andy Wu and Dagny Dukach
      An interview with Harvard Business School professor Andy Wu is presented. Wu discusses the usefulness of stand-up meetings, their role in agile management practices, and their impact on innovations and creativity by the participants.  View Details
      Keywords: Agile Practices; Meetings; Management Practices And Processes; Creativity; Innovation And Invention
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      Wu, Andy, and Dagny Dukach. "Stand-up Meetings Inhibit Innovation." Harvard Business Review 99, no. 1 (January–February 2021): 26–27. (Interview.)
      • December 2020 (Revised February 2021)
      • Supplement

      Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (B)

      By: Linda A. Hill and Emily Tedards
      In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone three large-scale mergers and acquisitions. As Ku and his new leadership team set out to build a proactive, end-to-end, digital and physical clinical...  View Details
      Keywords: Digital Technology; Customer-centricity; Innovation; Customer Focus; Talent; Talent Management; Leadership; Innovation And Invention; Transformation; Organizational Culture; Customer Focus And Relationships; Change Management; Talent And Talent Management; Supply Chain; Mission And Purpose
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      Hill, Linda A., and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (B)." Harvard Business School Supplement 421-037, December 2020. (Revised February 2021.)
      • December 2020 (Revised February 2021)
      • Supplement

      Responsive Working at PepsiCo UK (B): Streamlining Agility

      By: Amy C. Edmondson and Nancy Boghossian Staples
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      Edmondson, Amy C., and Nancy Boghossian Staples. "Responsive Working at PepsiCo UK (B): Streamlining Agility." Harvard Business School Supplement 621-077, December 2020. (Revised February 2021.)
      • December 2020
      • Article

      What Has Changed? The Impact of COVID Pandemic on the Technology and Innovation Management Research Agenda

      By: Gerard George, Karim R. Lakhani and Phanish Puranam
      Whereas the pandemic has tested the agility and resilience of organizations, it forces a deeper look at the assumptions underlying theoretical frameworks that guide managerial decisions and organizational practices. In this commentary, we explore the impact of the...  View Details
      Keywords: Covid-19; Health Pandemics; Technology; Innovation And Management; Research
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      George, Gerard, Karim R. Lakhani, and Phanish Puranam. "What Has Changed? The Impact of COVID Pandemic on the Technology and Innovation Management Research Agenda." doi:10.1111/joms.12634. Journal of Management Studies 57, no. 8 (December 2020).
      • 26 Nov 2020
      • Interview

      Agile Strategies for Higher Ed's COVID-19 Response

      By: Euvin Naidoo, Sally Amoruso and Chris Howard
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      Naidoo, Euvin, Sally Amoruso, and Chris Howard. "Agile Strategies for Higher Ed's COVID-19 Response." EAB, November 26, 2020.
      • 2020
      • Working Paper

      Nonprofit Boards: It Is time to Lift Your Gaze and See the System

      By: Shamal Dass, Kristy Muir and V. Kasturi Rangan
      Nonprofits the world over have faced significant crises in 2020, leaving them and their constituents in precarious positions. Responses to these crises have demonstrated incredible agility. However, they have also demonstrated that the first two levels of governance...  View Details
      Keywords: Nonprofit Organizations; Governing And Advisory Boards; Health Pandemics; Governance; Corporate Social Responsibility And Impact; System; Framework
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      Dass, Shamal, Kristy Muir, and V. Kasturi Rangan. "Nonprofit Boards: It Is time to Lift Your Gaze and See the System." Harvard Business School Working Paper, No. 21-058, November 2020.
      • Fall 2020
      • Article

      Being the Agile Boss

      By: Linda A. Hill
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      Hill, Linda A. "Being the Agile Boss." MIT Sloan Management Review 62, no. 1 (Fall 2020). (Awarded #5 in the Top 20 MIT SMR articles of 2020.)
      • September 2020
      • Case

      Wladimir Klitschko: F.A.C.E. Your Challenges

      By: Boris Groysberg, Michael Norris and Carin-Isabel Knoop
      In 2020, Olympic goal medal winning boxer and former heavyweight world champion Wladimir Klitschko had built himself a “second ring” to continue his career after retiring from professional boxing. He was a hotelier, boxing promoter, author, teacher, speaker, and had...  View Details
      Keywords: Experience And Expertise; Business Education; Training; Entrepreneurship; Personal Development And Career; Sports; Sports Industry; Consulting Industry; Education Industry; Ukraine; Germany
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      Groysberg, Boris, Michael Norris, and Carin-Isabel Knoop. "Wladimir Klitschko: F.A.C.E. Your Challenges." Harvard Business School Case 421-032, September 2020.
      • September 2, 2020
      • Article

      What Really Prevents Companies from Thriving in a Recession

      By: Ranjay Gulati and Mark Wiedman
      Even in the best of times, many companies fail to fund and staff new opportunities. As decades of research have shown, leaders fear threats to their status and power and so become attached to existing businesses and budgets, regarding them as entitlements and as a...  View Details
      Keywords: Recessions; Resource Allocation; Budgets And Budgeting
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      Gulati, Ranjay, and Mark Wiedman. "What Really Prevents Companies from Thriving in a Recession." Harvard Business Review Digital Articles (September 2, 2020).
      • 20 Jul 2020
      • Interview

      Agility in the Startup and Venture Ecosystem

      By: Euvin Naidoo
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      Naidoo, Euvin. "Agility in the Startup and Venture Ecosystem." Startup Mindsets (podcast), July 20, 2020.
      • July 2020
      • Case

      Kathy Fish at Procter & Gamble: Navigating Industry Disruption by Disrupting from Within

      By: Emily Truelove, Linda A. Hill and Emily Tedards
      When Kathy Fish, Procter & Gamble’s Chief Research, Development & Innovation Officer, and a 40-year company veteran, stepped into her role in 2014, she was concerned that the world’s leading consumer packaged goods company had lost its capability to produce a steady...  View Details
      Keywords: Female Protagonist; Organizational Change; Organizational Behavior; Culture Change; Digital; Digital Transformation; Innovation; Lean Startup; Experimentation; Metrics; Consumer Packaged Goods (cpg); Leadership; Leading Change; Change Management; Organizational Culture; Organizational Change And Adaptation; Disruption; Innovation And Invention
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      Truelove, Emily, Linda A. Hill, and Emily Tedards. "Kathy Fish at Procter & Gamble: Navigating Industry Disruption by Disrupting from Within." Harvard Business School Case 421-012, July 2020.
      • June 2020
      • Case

      Agile Consumer Product Innovation with Alibaba's Tmall Innovation Center

      By: William R. Kerr, Daniel O'Connor and James Palano
      Consumer products companies were beset by changes on all sides during the 2010s. Customers were increasingly turning to ecommerce platforms rather than shopping in-store. Meanwhile, nimble, digitally-savvy competitors were gaining market share by capitalizing on the...  View Details
      Keywords: Future Of Work; Retail; Ecommerce; Alibaba; Consumer Products; Innovation; Innovation And Invention; Product Development; Consumer Behavior; Consumer Products Industry; Retail Industry; China
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      Kerr, William R., Daniel O'Connor, and James Palano. "Agile Consumer Product Innovation with Alibaba's Tmall Innovation Center." Harvard Business School Case 820-087, June 2020.
      • June 2020
      • Teaching Note

      Catalant's Operating System for the Future of Work

      By: Christopher Stanton, William R. Kerr, James Palano and Kendall Smith
      This case touches on the topics of project-based work, agile methodology, and skill and talent management through Catalant's evolution as a company. Catalant’s journey to becoming a software platform and talent marketplace provides context for students to explore new...  View Details
      Keywords: Talent And Talent Management; Transformation; Business Startups
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      Stanton, Christopher, William R. Kerr, James Palano, and Kendall Smith. "Catalant's Operating System for the Future of Work." Harvard Business School Teaching Note 820-105, June 2020.
      • 2020
      • Other Unpublished Work

      An Operating Model for the Next Normal: Lessons from Agile Organizations in the Crisis

      By: Christopher Handscomb, Deepak Mahadevan, Lars Schor, Marcus Sieberer, Euvin Naidoo and Suraj Srinivasan
      Companies with agile practices embedded in their operating models have managed the impact of the COVID-19 crisis better than their peers. Here’s what helped them cope.  View Details
      Keywords: Operating Model; Agile Practices; Health Pandemics; Business Model; Crisis Management
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      Handscomb, Christopher, Deepak Mahadevan, Lars Schor, Marcus Sieberer, Euvin Naidoo, and Suraj Srinivasan. "An Operating Model for the Next Normal: Lessons from Agile Organizations in the Crisis." McKinsey & Company, June 2020.
      • 2020
      • Working Paper

      Iterative Coordination and Innovation

      By: Sourobh Ghosh and Andy Wu
      Agile management practices from the software industry continue to transform the way organizations innovate across industries, yet they remain understudied in the organizations literature. We investigate the widespread Agile practice of iterative coordination: frequent...  View Details
      Keywords: Innovation; Goals; Specialization; Coordination; Field Experiment; Software Development; Organizations; Collaborative Innovation And Invention; Goals And Objectives; Integration; Software
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      Ghosh, Sourobh, and Andy Wu. "Iterative Coordination and Innovation." Harvard Business School Working Paper, No. 20-121, January 2020.
      • May 2020
      • Case

      Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (A)

      By: Linda A. Hill, Allison J. Wigen and Emily Tedards
      Michael Ku joined Pfizer in 2011, after the company had undergone three large-scale mergers and acquisitions. His mission was to drive the digital transformation of the company’s clinical supply chain, but he knew he had to start with the culture. Over the next eight...  View Details
      Keywords: Innovation; Digital; Change; Culture; Management; Talent; Supply Chain; Pharmaceutical Companies; Customer-centricity; Collaboration; Cross-functional Management; Purpose; Leadership; Innovation And Invention; Transformation; Organizational Culture; Change Management; Talent And Talent Management; Customer Focus And Relationships; Supply Chain; Decision Making; Mission And Purpose
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      Hill, Linda A., Allison J. Wigen, and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (A)." Harvard Business School Case 420-108, May 2020.
      • 20 May 2020
      • Interview

      Reflections on The Prosperity Paradox, with Euvin Naidoo and Efosa Ojomo

      By: Euvin Naidoo and Efosa Ojomo
      This week on The Disruptive Voice, we're delighted to introduce you to Euvin Naidoo and Efosa Ojomo, who join us for a conversation about innovation, prosperity, and development in Africa. Originally from KwaDukuza, South Africa, Euvin is a Senior Lecturer at Harvard...  View Details
      Keywords: Prosperity; Innovation And Invention; Development Economics; Africa
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      "Reflections on The Prosperity Paradox, with Euvin Naidoo and Efosa Ojomo." no. 53, The Disruptive Voice, HBS Forum on Growth and Innovation, May 20, 2020.
      • 16 May 2020
      • Interview

      Agile in Venture Capital

      By: Euvin Naidoo
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      Naidoo, Euvin. "Agile in Venture Capital." COVIDeo Series, The Buzz, May 16, 2020.
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      Enterprise Agility at Komerční Banka
      Transformation at ING (A): Agile
      → Search All HBS Web
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