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- 2019
- Book
The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power
By: Shoshana Zuboff
In this masterwork of original thinking and research, Shoshana Zuboff provides startling insights into the phenomenon that she has named surveillance capitalism. The stakes could not be higher: a global architecture of behavior modification threatens human nature in...
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Keywords:
Consumer Profiling;
Consumer Behavior;
Forecasting and Prediction;
Information Technology;
Power and Influence;
Ethics;
Society;
Transformation
Zuboff, Shoshana. The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power. New York: PublicAffairs, 2019.
- Article
Big Other: Surveillance Capitalism and the Prospects of an Information Civilization
By: Shoshana Zuboff
This article describes an emergent logic of accumulation in the networked sphere, 'surveillance capitalism,' and considers its implications for 'information civilization.' The institutionalizing practices and operational assumptions of Google Inc. are the...
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Keywords:
Surveillance Capitalism;
Big Data;
Google;
Information Society;
Privacy;
Internet Of Everything;
Rights;
Economic Systems;
Analytics and Data Science;
Internet and the Web;
Ethics
Zuboff, Shoshana. "Big Other: Surveillance Capitalism and the Prospects of an Information Civilization." Journal of Information Technology 30, no. 1 (March 2015): 75–89.
- March 23, 2015
- Article
Disruption's Tragic Flaw
By: Shoshana Zuboff
Zuboff, Shoshana. "Disruption's Tragic Flaw." Frankfurter Allgemeine Zeitung (March 23, 2015).
- Article
Creating Value in the Age of Distributed Capitalism
By: Shoshana Zuboff
Capitalism is a book of many chapters—and we are beginning a new one. Every century or so, fundamental changes in the nature of consumption create new demand patterns that existing enterprises can't meet. When a majority of people want things that remain priced at a...
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Zuboff, Shoshana. "Creating Value in the Age of Distributed Capitalism." McKinsey Quarterly, no. 4 (2010): 45–55.
- August 2003
- Exercise
SACD Final Paper Assignment
By: Shoshana Zuboff, David A. Thomas and Monica C. Higgins
The final paper assignment for the Self-Assessment and Career Development course.
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Zuboff, Shoshana, David A. Thomas, and Monica C. Higgins. "SACD Final Paper Assignment." Harvard Business School Exercise 404-018, August 2003.
- 2002
- Book
The Support Economy: Why Corporations are Failing Individuals and the Next Episode of Capitalism
By: Shoshana Zuboff and James Maxmin
Zuboff, Shoshana, and James Maxmin. The Support Economy: Why Corporations are Failing Individuals and the Next Episode of Capitalism. New York: Viking Press, 2002.
- August 2002
- Exercise
Career Choice-Making Case Assignment, The
By: Monica C. Higgins, David A. Thomas and Shoshana Zuboff
Sets the stage for self-assessment as an integral component in the process of career development.
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Keywords:
Decision Choices and Conditions;
Management Practices and Processes;
Personal Development and Career
Higgins, Monica C., David A. Thomas, and Shoshana Zuboff. "Career Choice-Making Case Assignment, The." Harvard Business School Exercise 403-054, August 2002.
- August 2002
- Exercise
Written Interview Assignment, The
By: Monica C. Higgins, David A. Thomas and Shoshana Zuboff
Sets the stage for self-assessment as an integral component in the process of career development.
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Higgins, Monica C., David A. Thomas, and Shoshana Zuboff. "Written Interview Assignment, The." Harvard Business School Exercise 403-052, August 2002.
- September 1995
- Article
The Emperor's New Workplace
By: S. Zuboff
Zuboff, S. "The Emperor's New Workplace." Scientific American (September 1995).
- May 1994 (Revised October 1994)
- Case
Motorola Corp.: The View from the CEO Office
By: Shoshana Zuboff and Janis Lee Gogan
Motorola, a leader in semiconductors and telecommunications, embarked on an ambitious program of renewal beginning in the early 1980s, leading to dramatic improvements in the company's quality, cycle time, and growth. Much of this progress was attributed to a major...
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Keywords:
Competency and Skills;
Leading Change;
Management Analysis, Tools, and Techniques;
Managerial Roles;
Organizational Change and Adaptation;
Organizational Structure;
Corporate Strategy;
Telecommunications Industry
Zuboff, Shoshana, and Janis Lee Gogan. "Motorola Corp.: The View from the CEO Office." Harvard Business School Case 494-140, May 1994. (Revised October 1994.)
- May 1994 (Revised August 1994)
- Case
Motorola-Elma
By: Shoshana Zuboff and Janis Lee Gogan
Motorola's old automative electronics plant in Arcade, outside Buffalo, New York, faced the prospect of closure in the mid-1980s, but leading customers persuaded Motorola to give the plant a second chance. The new plant manager, Dennis Fiehn, recognized that existing...
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Keywords:
Factories, Labs, and Plants;
Business Exit or Shutdown;
Customers;
Leading Change;
Management Analysis, Tools, and Techniques;
Organizational Structure;
Competitive Strategy;
Expansion;
Telecommunications Industry;
New York (state, US)
Zuboff, Shoshana, and Janis Lee Gogan. "Motorola-Elma." Harvard Business School Case 494-136, May 1994. (Revised August 1994.)
- May 1994 (Revised August 1994)
- Case
Motorola-Penang
By: Shoshana Zuboff and Janis Lee Gogan
S.K. Ko managed Motorola's Penang, Malaysia factory, producing telecommunications components and equipment. As a female manager of a multi-ethnic and labor-intensive plant in Asia, Ko faced a number of challenges. She had already promoted quality circles and quality...
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Keywords:
Factories, Labs, and Plants;
Transformation;
Decision Making;
Ethnicity;
Gender;
Training;
Leading Change;
Management Analysis, Tools, and Techniques;
Problems and Challenges;
Technology Industry;
Malaysia
Zuboff, Shoshana, and Janis Lee Gogan. "Motorola-Penang." Harvard Business School Case 494-135, May 1994. (Revised August 1994.)
- May 1994 (Revised August 1994)
- Case
Motorola: Government and Systems Technology Group
By: Janis Lee Gogan, Donna B. Stoddard and Shoshana Zuboff
Keywords:
Electronics Industry
Gogan, Janis Lee, Donna B. Stoddard, and Shoshana Zuboff. "Motorola: Government and Systems Technology Group." Harvard Business School Case 494-137, May 1994. (Revised August 1994.)
- May 1994 (Revised October 1994)
- Case
Motorola: Institutionalizing Corporate Initiatives
By: Shoshana Zuboff and Janis Lee Gogan
Motorola became a recognized quality leader in large part by becoming a leader in employee education and by encouraging "participative management." Through the Motorola Training and Education Center, later Motorola University, the company invested substantial resources...
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Keywords:
Experience and Expertise;
Customer Satisfaction;
Training;
Human Resources;
Leadership;
Management Analysis, Tools, and Techniques;
Corporate Strategy;
Education Industry
Zuboff, Shoshana, and Janis Lee Gogan. "Motorola: Institutionalizing Corporate Initiatives." Harvard Business School Case 494-139, May 1994. (Revised October 1994.)
- June 1993 (Revised July 1996)
- Case
Lilliane Atwood
By: Shoshana Zuboff
Zuboff, Shoshana. "Lilliane Atwood." Harvard Business School Case 494-012, June 1993. (Revised July 1996.)
- June 1993 (Revised April 1994)
- Case
David Melcher
By: Shoshana Zuboff
David Melcher contemplates changing his career at midlife.
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Zuboff, Shoshana. "David Melcher." Harvard Business School Case 493-087, June 1993. (Revised April 1994.)
- June 1993
- Case
Laura Ashley (A): Creating a World Class Service Organization in Support of a Global Brand & Federal Express
By: Shoshana Zuboff
Keywords:
Service Operations;
Customer Focus and Relationships;
Performance Effectiveness;
Apparel and Accessories Industry
Zuboff, Shoshana. "Laura Ashley (A): Creating a World Class Service Organization in Support of a Global Brand & Federal Express." Harvard Business School Case 493-018, June 1993.
- May 1993 (Revised July 1996)
- Case
Daniel Rothstein
By: Carl S. Sloane, Shoshana Zuboff and R.Keith Giarman
Sloane, Carl S., Shoshana Zuboff, and R.Keith Giarman. "Daniel Rothstein." Harvard Business School Case 493-089, May 1993. (Revised July 1996.)