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- September 2023
- Teaching Note
Patagonia: “Earth Is Now Our Only Shareholder”
By: Brian Trelstad, Nien-he Hsieh, Michael Norris and Susan Pinckney
Patagonia’s change of ownership from a privately held company to a perpetual purpose trust and 501(c)(4) nonprofit in order to use the company’s profit to fight the environmental crisis and be a model for future businesses.
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Keywords:
Trusts;
Business Ventures;
Business Organization;
Family Business;
Restructuring;
Change;
Disruption;
Transition;
Decision Making;
Ethics;
Values and Beliefs;
Finance;
Financial Management;
Governance;
Corporate Governance;
Investment Activism;
Innovation Leadership;
Labor;
Law;
Common Law;
Management;
Goals and Objectives;
Organizations;
Corporate Social Responsibility and Impact;
Organizational Change and Adaptation;
Organizational Culture;
Ownership;
Ownership Type;
Family Ownership;
Private Ownership;
Social Enterprise;
Nonprofit Organizations;
Society;
Social Issues;
Wealth and Poverty;
Value;
Value Creation;
Apparel and Accessories Industry;
United States
- August 2023
- Supplement
Apple: Privacy vs. Safety (C)
By: Henry McGee, Nien-hê Hsieh and Kerry Herman
In September 2021, Apple decided to delay updates to iOS and iPadOS that included features to fight child sexual abuse. While many—including prominent privacy and security experts—praised Apple, others were opposed. They saw Apple introducing features that risked...
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McGee, Henry, Nien-hê Hsieh, and Kerry Herman. "Apple: Privacy vs. Safety (C)." Harvard Business School Supplement 324-033, August 2023.
- March 2023 (Revised March 2023)
- Case
Patagonia: 'Earth Is Now Our Only Shareholder'
By: Brian Trelstad, Nien-hê Hsieh, Michael Norris and Susan Pinckney
In September 2022, Yvon Chouinard, the iconoclastic founder of outdoor apparel company Patagonia, announced a new ownership model for his company. Chouinard and his family had held complete control of the company's voting and non-voting stock since its founding 50...
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Keywords:
Trusts;
Business Ventures;
Business Organization;
Family Business;
Restructuring;
Change;
Disruption;
Transition;
Decision Making;
Ethics;
Values and Beliefs;
Finance;
Financial Management;
Governance;
Corporate Governance;
Investment Activism;
Leadership;
Labor;
Law;
Common Law;
Management;
Goals and Objectives;
Organizations;
Corporate Social Responsibility and Impact;
Mission and Purpose;
Organizational Change and Adaptation;
Organizational Culture;
Ownership;
Ownership Type;
Family Ownership;
Private Ownership;
Social Enterprise;
Nonprofit Organizations;
Society;
Social Issues;
Wealth and Poverty;
Value;
Value Creation;
Apparel and Accessories Industry;
United States
Trelstad, Brian, Nien-hê Hsieh, Michael Norris, and Susan Pinckney. "Patagonia: 'Earth Is Now Our Only Shareholder'." Harvard Business School Case 323-057, March 2023. (Revised March 2023.)
- March 2023
- Module Note
LCA Module Overview: Society
By: Nien-hê Hsieh
Leadership and Corporate and Accountability (LCA) is a required course in the first-year MBA curriculum at Harvard Business School to help managers determine and deliver on their economic, legal, and ethical responsibilities. This note summarizes the cases and outlines...
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Hsieh, Nien-hê. "LCA Module Overview: Society." Harvard Business School Module Note 323-096, March 2023.
- February 2023
- Module Note
LCA Module Overview: Employees
By: Nien-hê Hsieh
This note provides an overview of key questions, themes, and concepts to be covered in the module and provides a brief description of each case and how it relates to these questions, themes, and concepts.
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Hsieh, Nien-hê. "LCA Module Overview: Employees." Harvard Business School Module Note 323-072, February 2023.
- January 2023
- Technical Note
Ethical Analysis: Honesty and Self-Interest
By: Nien-hê Hsieh and Christopher Diak
Information asymmetry is pervasive in business and can often confer great advantage. This note distinguishes forms of deceptive behavior in the face of information asymmetry and aims to help students analyze their impermissibility.
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Hsieh, Nien-hê, and Christopher Diak. "Ethical Analysis: Honesty and Self-Interest." Harvard Business School Technical Note 323-067, January 2023.
- January 2023
- Supplement
Apple: Privacy vs. Safety (B)
By: Henry McGee, Nien-hê Hsieh and Christian Godwin
In 2020, as the COVID-19 pandemic swept across the globe, Apple and Google partnered to develop a contact tracing application that would collect information about users infected with the disease and notify those who they had been in contact with. While Apple/Google’s...
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Keywords:
Iphone;
Encryption;
Data Privacy;
Customers;
Customer Focus and Relationships;
Decision Making;
Ethics;
Values and Beliefs;
Globalized Firms and Management;
Government and Politics;
Health;
Health Pandemics;
Leadership;
Markets;
Safety;
Social Issues;
Information Technology;
Telecommunications Industry;
Technology Industry;
Consumer Products Industry;
Electronics Industry;
Health Industry;
United States;
Europe
McGee, Henry, Nien-hê Hsieh, and Christian Godwin. "Apple: Privacy vs. Safety (B)." Harvard Business School Supplement 323-066, January 2023.
- January 2023
- Module Note
LCA Module Overview: Customers
By: Nien-hê Hsieh
This note provides an overview of key questions, themes, and concepts to be covered in the module and provides a brief description of each case and how it relates to these questions, themes, and concepts.
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Hsieh, Nien-hê. "LCA Module Overview: Customers." Harvard Business School Module Note 323-068, January 2023.
- January 2023
- Supplement
Global Sourcing at Nike
By: Nien-hê Hsieh and Michael W. Toffel
Powerpoint Supplement for “Global Sourcing at Nike,” HBS No. 619-008
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- November 2022 (Revised March 2023)
- Case
OneSmart
By: Nien-he Hsieh, Meg Rithmire and Shu Lin
At the end of 2021, Xi “Steve” Zhang was facing an existential crisis for himself and his business. OneSmart was a premium educational company founded in 2008 offering K-12 afterschool tutoring for students nationwide under a number of brands. The company was founded...
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Keywords:
Governing Rules, Regulations, and Reforms;
Crisis Management;
Failure;
Education Industry;
China
Hsieh, Nien-he, Meg Rithmire, and Shu Lin. "OneSmart." Harvard Business School Case 723-017, November 2022. (Revised March 2023.)
- April 2022
- Case
Corporate Responses to the War in Ukraine: Nestlé
By: Nien-he Hsieh and Christopher Diak
- March 2022
- Technical Note
Ethical Analysis: Society
By: Nien-hê Hsieh
How should managers determine and deliver on their responsibilities to society? This note summarizes prevailing approaches to this question and outlines an approach centered on what distinguishes society from other key constituencies, such as investors or customers....
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Keywords:
Social and Collaborative Networks;
Management Analysis, Tools, and Techniques;
Organizational Structure;
Corporate Social Responsibility and Impact;
Ethics;
Analysis
Hsieh, Nien-hê. "Ethical Analysis: Society." Harvard Business School Technical Note 322-119, March 2022.
- February 2022
- Technical Note
Ethical Analysis: Fairness
By: Nien-hê Hsieh
Concerns about fairness can arise across a wide range of contexts. They include the treatment of others, how much things cost, how much workers are paid, the outcome of a decision, and how we assign benefits and burdens across individuals. What counts as fair in a...
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Hsieh, Nien-hê. "Ethical Analysis: Fairness." Harvard Business School Technical Note 322-097, February 2022.
- February 2022 (Revised December 2022)
- Background Note
Legal Analysis: Employees
By: Nien-he Hsieh
Hsieh, Nien-he. "Legal Analysis: Employees." Harvard Business School Background Note 322-096, February 2022. (Revised December 2022.)
- January 2022
- Technical Note
Ethical Analysis: Well-Being and Rights
By: Nien-hê Hsieh and Christopher Diak
This note introduces students to two central concepts for ethical analysis: well-being and rights. It illustrates ways in which they figure in managerial decisions and challenges that arise, including how to frame trade-offs across individual well-being and...
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Hsieh, Nien-hê, and Christopher Diak. "Ethical Analysis: Well-Being and Rights." Harvard Business School Technical Note 322-065, January 2022.
- December 2021 (Revised December 2022)
- Course Overview Note
Leadership and Corporate Accountability (LCA), Course Overview Note
By: Nien-hê Hsieh
Hsieh, Nien-hê. "Leadership and Corporate Accountability (LCA), Course Overview Note." Harvard Business School Course Overview Note 322-074, December 2021. (Revised December 2022.)
- June 2021 (Revised December 2021)
- Case
Suzhou Good-Ark Electronics: Creating and Implementing a Sage Culture
By: Sandra J. Sucher, Nien-he Hsieh, Susan J. Winterberg, Nancy Hua Dai and Shalene Gupta
Suzhou Good-Ark, a Chinese semiconductor implemented "Sage Culture" management based on traditional Chinese philosophy. Productivity doubled, turnover decreased, and employee satisfaction shot up. By 2015, more than 2,000 companies had toured Wu’s factories, and Wu had...
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- April 2021
- Case
JPMorgan Chase's Path Forward
By: Joseph L. Bower, Nien-hê Hsieh and Michael Norris
In 2020, JPMorgan Chase announced a $30 billion Commitment to Advance Racial Equity. The Commitment included investments in housing, small businesses, and financial literacy across the U.S., and diversity, equity, and inclusion within the bank. It was part of a broader...
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Keywords:
Racial Wealth Gap;
Diversity;
Race;
Financial Institutions;
Banks and Banking;
Leading Change;
Banking Industry;
New York (city, NY);
Chicago
Bower, Joseph L., Nien-hê Hsieh, and Michael Norris. "JPMorgan Chase's Path Forward." Harvard Business School Case 921-301, April 2021.
- April 2021 (Revised January 2022)
- Case
SA Taxi: A Vehicle for Empowerment? (A)
By: Nien-he Hsieh, Dilyana Karadzhova Botha and F. Christopher Eaglin
SA Taxi was a vertically integrated business that operated in South Africa’s distinctive taxi industry. Despite being plagued by violence, informal structures, unsafe road practices and lack of government support, the taxi industry had grown to become South Africa’s...
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Keywords:
Corporate Accountability;
Ownership;
Ownership Stake;
Business and Stakeholder Relations;
Equality and Inequality;
Race;
Situation or Environment;
Transportation Industry;
South Africa;
Africa
Hsieh, Nien-he, Dilyana Karadzhova Botha, and F. Christopher Eaglin. "SA Taxi: A Vehicle for Empowerment? (A)." Harvard Business School Case 321-138, April 2021. (Revised January 2022.)
- April 2021 (Revised January 2022)
- Supplement
SA Taxi: A Vehicle for Empowerment? (B)
By: Nien-he Hsieh, Dilyana Karadzhova Botha and F. Christopher Eaglin
SA Taxi was a vertically integrated business that operated in South Africa’s distinctive taxi industry. Despite being plagued by violence, informal structures, unsafe road practices and lack of government support, the taxi industry had grown to become South Africa’s...
View Details
Keywords:
Corporate Accountability;
Ownership;
Ownership Stake;
Business and Stakeholder Relations;
Equality and Inequality;
Race;
Situation or Environment;
Transportation Industry;
South Africa;
Africa
Hsieh, Nien-he, Dilyana Karadzhova Botha, and F. Christopher Eaglin. "SA Taxi: A Vehicle for Empowerment? (B)." Harvard Business School Supplement 321-141, April 2021. (Revised January 2022.)