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- January 2021 (Revised January 2021)
- Case
Thomas Keller Restaurant Group: Leadership Through a Pandemic
By: Lena G. Goldberg and Michael S. Kaufman
Thomas Keller, the first and only American-born chef to hold multiple three-star ratings from the prestigious Michelin Guide, and Joe Essa, the immediate past Board Chair of the National Restaurant Association and the CEO of Keller’s restaurant group, were class guests...
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- December 2020
- Case
Darden Restaurants - The Quest for Growth
- March 2020 (Revised April 2020)
- Case
Dexai Prepares to Put 'Alfred' to the Test
By: Lena G. Goldberg, Michael S. Kaufman and Joseph A. Paul
- March 2020 (Revised April 2020)
- Case
Portillo's: How to Deliver?
By: Lena G. Goldberg and Michael S. Kaufman
- January 2020
- Supplement
From 80 Thoreau to Mooncusser Fish House & Moon Bar (B)
By: Lena G. Goldberg and Michael S. Kaufman
- January 2020
- Case
Chipotle Mexican Grill: A Bull versus Bear Debate
By: Lena G. Goldberg and Michael S. Kaufman
- January 2020
- Case
Just Like Mom's Contemplates Plant-based Meat
By: Lena G. Goldberg, Michael S. Kaufman and Joseph A. Paul
- December 2019
- Supplement
Lettuce Entertain You Enterprises (B): Doing Right by Do-Rite Donuts
By: Lena G. Goldberg and Michael S. Kaufman
- December 2019
- Case
Dreaming of a New York City Restaurant (A)
By: Lena G. Goldberg and Michael S. Kaufman
- December 2019
- Supplement
Dreaming of a New York City Restaurant (B)
By: Lena G. Goldberg and Michael S. Kaufman
- December 2019
- Supplement
Dreaming of a New York City Restaurant (C)
By: Lena G. Goldberg and Michael S. Kaufman
- January 2019 (Revised December 2019)
- Case
Lettuce Entertain You Enterprises (A): Turning Over a New Leaf?
By: Lena G. Goldberg, Michael S. Kaufman, Zach Addy, Michelle Lee, Cordelia Shackleton and Tara Tomimoto
- January 2019 (Revised January 2020)
- Case
Chiacchierone's Owners Chat About Tipping
By: Lena G. Goldberg and Michael S. Kaufman
The founders of a successful upscale restaurant operating with a "no-tipping" policy are faced with employee defections to tipped establishments as well as difficulty in recruiting. They must decide whether to retain or jettison their policy and determine how to deal...
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- December 2018
- Case
Cushman Concepts at a Crossroads
By: Lena G. Goldberg, Michael S. Kaufman, Sam Li, Ruben Ortega, Sonia Smyth and Mary Zhang
- December 2018
- Case
Sonic Introduces a Blended Burger
By: Lena G. Goldberg, Michael S. Kaufman and Max Saffer
- December 2018 (Revised February 2020)
- Case
Cameron Mitchell: The Conundrum of Charisma
By: Lena G. Goldberg, Michael S. Kaufman, Greta Gerazimaite, Wilson Kyi, Robert McWatters and Tuyee Yeboah