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Publications

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    • Faculty Publications  (21)

    Show Results For

    • All HBS Web  (104,987)
      • Faculty Publications  (21)

      Kaufman, Michael S. Remove Kaufman, Michael S. →

      Page 1 of 21 Results →
      • January 2021
      • Case

      PhaseNext: A Minority-Owned Small Business Restaurant Franchisee Confronts COVID-19

      By: Michael S. Kaufman
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      Kaufman, Michael S. "PhaseNext: A Minority-Owned Small Business Restaurant Franchisee Confronts COVID-19." Harvard Business School Case 321-100, January 2021.
      • January 2021 (Revised January 2021)
      • Case

      Thomas Keller Restaurant Group: Leadership Through a Pandemic

      By: Lena G. Goldberg and Michael S. Kaufman
      Thomas Keller, the first and only American-born chef to hold multiple three-star ratings from the prestigious Michelin Guide, and Joe Essa, the immediate past Board Chair of the National Restaurant Association and the CEO of Keller’s restaurant group, were class guests...  View Details
      Keywords: Restaurants; Restaurant Industry; COVID-19; Health Pandemics; Leadership; Business and Community Relations
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      Goldberg, Lena G., and Michael S. Kaufman. "Thomas Keller Restaurant Group: Leadership Through a Pandemic." Harvard Business School Case 321-112, January 2021. (Revised January 2021.)
      • December 2020
      • Case

      Darden Restaurants - The Quest for Growth

      By: Michael S. Kaufman
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      Kaufman, Michael S. "Darden Restaurants - The Quest for Growth." Harvard Business School Case 321-091, December 2020.
      • March 2020 (Revised April 2020)
      • Case

      Dexai Prepares to Put 'Alfred' to the Test

      By: Lena G. Goldberg, Michael S. Kaufman and Joseph A. Paul
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      Goldberg, Lena G., Michael S. Kaufman, and Joseph A. Paul. "Dexai Prepares to Put 'Alfred' to the Test." Harvard Business School Case 320-099, March 2020. (Revised April 2020.)
      • March 2020 (Revised April 2020)
      • Case

      Portillo's: How to Deliver?

      By: Lena G. Goldberg and Michael S. Kaufman
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      Goldberg, Lena G., and Michael S. Kaufman. "Portillo's: How to Deliver?" Harvard Business School Case 320-090, March 2020. (Revised April 2020.)
      • January 2020
      • Supplement

      From 80 Thoreau to Mooncusser Fish House & Moon Bar (B)

      By: Lena G. Goldberg and Michael S. Kaufman
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      Goldberg, Lena G., and Michael S. Kaufman. "From 80 Thoreau to Mooncusser Fish House & Moon Bar (B)." Harvard Business School Supplement 320-061, January 2020.
      • January 2020
      • Case

      Chipotle Mexican Grill: A Bull versus Bear Debate

      By: Lena G. Goldberg and Michael S. Kaufman
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      Goldberg, Lena G., and Michael S. Kaufman. "Chipotle Mexican Grill: A Bull versus Bear Debate." Harvard Business School Case 320-086, January 2020.
      • January 2020
      • Supplement

      Clover Food Lab in 2016 (B)

      By: Lena G. Goldberg and Michael S. Kaufman
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      Goldberg, Lena G., and Michael S. Kaufman. "Clover Food Lab in 2016 (B)." Harvard Business School Supplement 320-085, January 2020.
      • January 2020
      • Case

      Just Like Mom's Contemplates Plant-based Meat

      By: Lena G. Goldberg, Michael S. Kaufman and Joseph A. Paul
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      Goldberg, Lena G., Michael S. Kaufman, and Joseph A. Paul. "Just Like Mom's Contemplates Plant-based Meat." Harvard Business School Case 320-062, January 2020.
      • December 2019
      • Supplement

      Lettuce Entertain You Enterprises (B): Doing Right by Do-Rite Donuts

      By: Lena G. Goldberg and Michael S. Kaufman
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      Goldberg, Lena G., and Michael S. Kaufman. "Lettuce Entertain You Enterprises (B): Doing Right by Do-Rite Donuts." Harvard Business School Supplement 320-084, December 2019.
      • December 2019
      • Case

      Dreaming of a New York City Restaurant (A)

      By: Lena G. Goldberg and Michael S. Kaufman
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      Goldberg, Lena G., and Michael S. Kaufman. "Dreaming of a New York City Restaurant (A)." Harvard Business School Case 320-058, December 2019.
      • December 2019
      • Supplement

      Dreaming of a New York City Restaurant (B)

      By: Lena G. Goldberg and Michael S. Kaufman
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      Goldberg, Lena G., and Michael S. Kaufman. "Dreaming of a New York City Restaurant (B)." Harvard Business School Supplement 320-059, December 2019.
      • December 2019
      • Supplement

      Dreaming of a New York City Restaurant (C)

      By: Lena G. Goldberg and Michael S. Kaufman
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      Goldberg, Lena G., and Michael S. Kaufman. "Dreaming of a New York City Restaurant (C)." Harvard Business School Supplement 320-060, December 2019.
      • December 2019
      • Case

      Arby's: To Lead or Not to Lead?

      By: Lena G. Goldberg and Michael S. Kaufman
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      Goldberg, Lena G., and Michael S. Kaufman. "Arby's: To Lead or Not to Lead?" Harvard Business School Case 320-044, December 2019.
      • January 2019 (Revised December 2019)
      • Case

      Lettuce Entertain You Enterprises (A): Turning Over a New Leaf?

      By: Lena G. Goldberg, Michael S. Kaufman, Zach Addy, Michelle Lee, Cordelia Shackleton and Tara Tomimoto
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      Goldberg, Lena G., Michael S. Kaufman, Zach Addy, Michelle Lee, Cordelia Shackleton, and Tara Tomimoto. "Lettuce Entertain You Enterprises (A): Turning Over a New Leaf?" Harvard Business School Case 319-077, January 2019. (Revised December 2019.)
      • January 2019 (Revised January 2020)
      • Case

      Chiacchierone's Owners Chat About Tipping

      By: Lena G. Goldberg and Michael S. Kaufman
      The founders of a successful upscale restaurant operating with a "no-tipping" policy are faced with employee defections to tipped establishments as well as difficulty in recruiting. They must decide whether to retain or jettison their policy and determine how to deal...  View Details
      Keywords: Compensation and Benefits; Employees; Policy; Food and Beverage Industry
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      Goldberg, Lena G., and Michael S. Kaufman. "Chiacchierone's Owners Chat About Tipping." Harvard Business School Case 319-078, January 2019. (Revised January 2020.)
      • December 2018
      • Case

      Cushman Concepts at a Crossroads

      By: Lena G. Goldberg, Michael S. Kaufman, Sam Li, Ruben Ortega, Sonia Smyth and Mary Zhang
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      Goldberg, Lena G., Michael S. Kaufman, Sam Li, Ruben Ortega, Sonia Smyth, and Mary Zhang. "Cushman Concepts at a Crossroads." Harvard Business School Case 319-075, December 2018.
      • December 2018
      • Case

      Sonic Introduces a Blended Burger

      By: Lena G. Goldberg, Michael S. Kaufman and Max Saffer
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      Goldberg, Lena G., Michael S. Kaufman, and Max Saffer. "Sonic Introduces a Blended Burger." Harvard Business School Case 319-073, December 2018.
      • December 2018 (Revised February 2020)
      • Case

      Cameron Mitchell: The Conundrum of Charisma

      By: Lena G. Goldberg, Michael S. Kaufman, Greta Gerazimaite, Wilson Kyi, Robert McWatters and Tuyee Yeboah
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      Goldberg, Lena G., Michael S. Kaufman, Greta Gerazimaite, Wilson Kyi, Robert McWatters, and Tuyee Yeboah. "Cameron Mitchell: The Conundrum of Charisma." Harvard Business School Case 319-079, December 2018. (Revised February 2020.)
      • December 2018
      • Case

      Should Olo Bet on Delivery?

      By: Lena G. Goldberg and Michael S. Kaufman
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      Goldberg, Lena G., and Michael S. Kaufman. "Should Olo Bet on Delivery?" Harvard Business School Case 319-074, December 2018.
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