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    • All HBS Web  (120,056)
      • Faculty Publications  (222)

      Schlesinger, A. Leonard Remove Schlesinger, A. Leonard →

      Page 1 of 222 Results →
      • March 31, 2020
      • Article

      Reinventing the Direct-to-Consumer Business Model

      By: Len Schlesinger, Matt Higgins and Shaye Roseman
      Over the past decade, a new breed of “direct-to-consumer” (DTC) startups, including Warby Parker and Casper, helped forge a new business model. But lately that business model is faltering as the advantages that early entrants enjoyed have evaporated. To retool, DTC...  View Details
      Keywords: Direct-to-consumer; Omnichannel; Business Model; Change; Strategy
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      Schlesinger, Len, Matt Higgins, and Shaye Roseman. "Reinventing the Direct-to-Consumer Business Model." H05HI1. Harvard Business Review Digital Articles (March 31, 2020).
      • January 2020 (Revised March 2020)
      • Case

      SmileDirectClub: Better Is Better

      By: Leonard A. Schlesinger and Aldo Sesia
      Keywords: Direct-to-consumer; Brands And Branding; Strategy; Expansion; Online Technology; Health Industry; Medical Devices And Supplies Industry; Retail Industry
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      Schlesinger, Leonard A., and Aldo Sesia. "SmileDirectClub: Better Is Better." Harvard Business School Case 320-016, January 2020. (Revised March 2020.)
      • January 2020 (Revised March 2020)
      • Case

      LOLA: Do You Know What's in Your Tampon?

      By: Leonard A. Schlesinger and Aldo Sesia
      LOLA is a direct-to-consumer (DTC) business launched in 2015. What started as a company to provide women with organic and transparent material-labeled tampons via a subscription model, had, by 2019 evolved to include additional menstrual and sexual wellness products....  View Details
      Keywords: Direct-to-consumer; Channels; Disruption; Business Model; Brands And Branding; Online Technology; Strategy; Retail Industry; United States; Canada
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      Schlesinger, Leonard A., and Aldo Sesia. "LOLA: Do You Know What's in Your Tampon?" Harvard Business School Case 320-015, January 2020. (Revised March 2020.)
      • January 2020
      • Case

      The June Oven

      By: Leonard A. Schlesinger and Christian Godwin
      The June Oven was a smart oven which was capable of identifying food and cooking it accordingly. This type of smart oven represented the next step in the long history of oven and stove development. Due to the widespread use of traditional ovens, the market for the June...  View Details
      Keywords: Business Ventures; Trends; Customers; Design; Entrepreneurship; Food; Goods And Commodities; Innovation And Invention; Marketing; Brands And Branding; Demand And Consumers; Distribution; Product Development; Sales; Technology; Internet; Software; Consumer Products Industry; Retail Industry; Technology Industry; Electronics Industry; Manufacturing Industry; United States
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      Schlesinger, Leonard A., and Christian Godwin. "The June Oven." Harvard Business School Case 320-067, January 2020.
      • December 2019 (Revised January 2020)
      • Case

      Boll & Branch

      By: Leonard A. Schlesinger and Mel Martin
      Boll & Branch is a direct-to-consumer (DTC) business launched in 2015. It was the first Fair-Trade Certified manufacturer of linens. The case provides background on the company, its start, business model, and evolution through 2019.  View Details
      Keywords: Direct-to-consumer; Channels; Disruption; Business Model; Brands And Branding; Online Technology; Strategy; Retail Industry; United States; Canada
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      Schlesinger, Leonard A., and Mel Martin. "Boll & Branch." Harvard Business School Case 320-052, December 2019. (Revised January 2020.)
      • June 2019
      • Case

      Athena Bancorp

      By: Leonard A. Schlesinger and Sarah Abbott
      Athena Bancorp was founded in 2016 by Beth Daniels, a banking professional with 15 years of experience in the industry. Daniels took advantage of what she perceived as a gap in the market caused by recent industry consolidation, a decreasing industry focus on branch...  View Details
      Keywords: Banks And Banking; Entrepreneurship; Growth And Development Strategy; Organizational Culture; Human Resources; Strategy; Service Delivery; Banking Industry
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      Schlesinger, Leonard A., and Sarah Abbott. "Athena Bancorp." Harvard Business School Brief Case 919-517, June 2019.
      • June 2019
      • Teaching Note

      Athena Bancorp (Brief Case)

      By: Leonard A. Schlesinger and Sarah Abbott
      Teaching Note for HBS No. 919-517.  View Details
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      Schlesinger, Leonard A., and Sarah Abbott. "Athena Bancorp (Brief Case)." Harvard Business School Teaching Note 919-518, June 2019.
      • November 2018
      • Supplement

      Intuit Video Supplement I: Running Better Experiments

      By: Leonard A. Schlesinger and Joseph B. Fuller
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      Schlesinger, Leonard A., and Joseph B. Fuller. "Intuit Video Supplement I: Running Better Experiments." Harvard Business School Multimedia/Video Supplement 319-703, November 2018.
      • November 2018
      • Supplement

      Intuit Video Supplement II: Territorial Issues

      By: Leonard A. Schlesinger and Joseph B. Fuller
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      Schlesinger, Leonard A., and Joseph B. Fuller. "Intuit Video Supplement II: Territorial Issues." Harvard Business School Multimedia/Video Supplement 319-704, November 2018.
      • November 2018
      • Supplement

      Intuit Video Supplement III: What We Learned

      By: Leonard A. Schlesinger and Joseph B. Fuller
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      Schlesinger, Leonard A., and Joseph B. Fuller. "Intuit Video Supplement III: What We Learned." Harvard Business School Multimedia/Video Supplement 319-705, November 2018.
      • November 2018
      • Case

      Goldman Sachs: The 10,000 Small Businesses Program

      By: Leonard A. Schlesinger and Aldo Sesia
      In 2008, Goldman Sachs started the 10,000 Small Businesses program to help small businesses in the United States by providing education and a network of support—at no cost —and access to capital. It required the firm to create a new business ecosystem with a wide...  View Details
      Keywords: Ecosystem; Public/private Partnership; Small Business; Programs; Education; Partners And Partnerships; Philanthropy And Charitable Giving; United States
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      Schlesinger, Leonard A., and Aldo Sesia. "Goldman Sachs: The 10,000 Small Businesses Program." Harvard Business School Case 319-005, November 2018.
      • Article

      The No-excuses Way to Manage Healthcare Growth

      By: Len Schlesinger
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      Schlesinger, Len. "The No-excuses Way to Manage Healthcare Growth." athenaInsight (November 28, 2017).
      • Other Article

      Giving Doctors What They Need to Avoid Burnout

      By: Len Schlesinger and Josh Gray
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      Schlesinger, Len, and Josh Gray. "Giving Doctors What They Need to Avoid Burnout." Harvard Business Review (website) (October 31, 2017).
      • Article

      A Better Way to Measure the Patient Experience

      By: Leonard A. Schlesinger
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      Schlesinger, Leonard A. "A Better Way to Measure the Patient Experience." athenaInsight (July 11, 2017).
      • June 21, 2017
      • Article

      Designing the 'Job of the Patient'

      By: Leonard A. Schlesinger
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      Schlesinger, Leonard A. "Designing the 'Job of the Patient'." athenaInsight (June 21, 2017).
      • May 2017
      • Case

      Pho Hoa Dorchester

      By: Leonard A. Schlesinger, Michael Raiche and Roger Zhu
      Pho Hoa is a traditional, family-owned Vietnamese restaurant in Dorchester, Massachusetts that opened in 1992. As he approached retirement in recent years, the founder/owner has scaled down his involvement in the day-to-day operations, leading to a number of...  View Details
      Keywords: Pho Hoa; Tam Le; Small Business; Restaurants; Dorchester; Business Growth And Maturation; Business Organization; Family Business; Change Management; Transition; Diasporas; Cash Flow; Food; Employment; Wages; Working Conditions; Leading Change; Business Processes; Organizational Culture; Organizational Change And Adaptation; Organizational Structure; Ownership Stake; Franchise Ownership; Family And Family Relationships; Food And Beverage Industry; Viet Nam; Massachusetts; Boston; Eastern United States
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      Schlesinger, Leonard A., Michael Raiche, and Roger Zhu. "Pho Hoa Dorchester." Harvard Business School Case 317-121, May 2017.
      • April 27, 2017
      • Article

      How Healthcare Can Avoid a United Airlines Fiasco

      By: Leonard A. Schlesinger
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      Schlesinger, Leonard A. "How Healthcare Can Avoid a United Airlines Fiasco." athenaInsight (April 27, 2017).
      • Article

      Selecting the Right Growth Metrics: Fewer but Better

      By: Leonard A. Schlesinger
      Keywords: Supply Chains; Big Data; Corporations; Franchising; Performance Metrics
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      Schlesinger, Leonard A. "Selecting the Right Growth Metrics: Fewer but Better." Stanford Social Innovation Review (website) (April 21, 2017).
      • February 7, 2017
      • Article

      A Theory for Healthcare: The Service-Profit Chain

      By: Leonard A. Schlesinger
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      Schlesinger, Leonard A. "A Theory for Healthcare: The Service-Profit Chain." athenaInsight (February 7, 2017).
      • December 19, 2016
      • Article

      Operations: Turning Healthcare Vision into Reality

      By: Leonard A. Schlesinger
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      Schlesinger, Leonard A. "Operations: Turning Healthcare Vision into Reality." athenaInsight (December 19, 2016).
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