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- 2023
- Book
How the Harvard Business School Changed the Way We View Organizations
By: Jay W. Lorsch
The story of the field of organizational behavior (which overlaps considerably with the origin story of Harvard Business School) and how it created the “medical model” of systems thinking—anchored in the practices of listening, observing, testing, and only then...
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Keywords:
Organizational Behavior;
Systems Thinking;
Medical Model;
Organizations;
Behavior;
System;
History
Lorsch, Jay W. How the Harvard Business School Changed the Way We View Organizations. Business Expert Press, 2023.
- March 2018
- Case
A Nonprofit Board in Transition at Farrington Nature Linc
By: Jay Lorsch and Emily Irving
- June 2017 (Revised October 2017)
- Case
Uber in 2017: One Bumpy Ride
By: Suraj Srinivasan, Jay W. Lorsch and Quinn Pitcher
Uber Technologies Inc., the popular ride-hailing company, entered 2017 having doubled its bookings in 2016 and achieving a valuation of nearly $70 billion, making it the largest venture capital-backed company in the world. Co-founder and CEO Travis Kalanick embodied...
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Keywords:
Governance;
Information Technology;
Transportation;
Venture Capital;
Organizational Culture;
Technology Industry;
Transportation Industry;
United States
Srinivasan, Suraj, Jay W. Lorsch, and Quinn Pitcher. "Uber in 2017: One Bumpy Ride." Harvard Business School Case 117-070, June 2017. (Revised October 2017.)
- Article
Understanding Boards of Directors: A Systems Perspective
By: Jay W. Lorsch
In this essay, my goal is to explore why, despite the tireless efforts of talented people, research on corporate governance has been slow and uneven, and where that research should turn to next to be most valuable to practitioners. My belief is that the most fruitful...
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Keywords:
Corporate Boards;
Business Admnistration;
Social Systems;
Corporate Governance;
Governing and Advisory Boards;
System
Lorsch, Jay W. "Understanding Boards of Directors: A Systems Perspective." Annals of Corporate Governance 2, no. 1 (February 2017): 1–49.
- August 2016
- Case
CSI Ingenieros
By: Jay Lorsch and Emily McTague
CSI's business unit managers gathered around the downstairs conference room for the company's weekly meeting to discuss project bids. Cristina WaldAshley Hartman, who was in charge of finding projects for the engineering firm to work on, read through several she had...
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Keywords:
Corporate Governance;
Board;
Board Committees;
Board Dynamics;
Organization;
Organization Alignment;
Dynamic Capabilities;
Organization Design;
Organizational Prototyping;
Organizational Silence;
Organizational Learning;
Organization Behavior;
Organizational Change and Adaptation;
Organizational Culture;
Manufacturing Industry;
South America;
Uruguay
- May 2016 (Revised June 2016)
- Case
A Succession as the Engine for Success
By: Jay Lorsch, Emily McTague and Rosa Maria Fite
Francisco J. Riberas sat in his office reflecting on his first summer working at the family business, in 1989. Growing up, Francisco Riberas had learned about the company through conversations with his father, Francisco Riberas Pampliega, over the dinner table and in...
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- Article
Culture Is Not the Culprit: When Organizations Are in Crisis, It's Usually Because the Business Is Broken
By: Jay W. Lorsch and Emily McTague
When organizations get into big trouble, fixing the culture is usually the prescription. That's what most everyone said GM needed to do after its recall crisis in 2014—and ever since, CEO Mary Barra has been focusing on creating "the right environment" to promote...
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Lorsch, Jay W., and Emily McTague. "Culture Is Not the Culprit: When Organizations Are in Crisis, It's Usually Because the Business Is Broken." R1604H. Harvard Business Review 94, no. 4 (April 2016): 96–105.
- Third Quarter 2015
- Article
Should Boards Mentor Their CEOs?: It Is a Complex Question. Here Are the Significant Considerations.
By: Jay W. Lorsch
It's a complex question with significant considerations, including how open the CEO is likely to be to such advice, the company's situation, and the characteristics of the board.
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Keywords:
Directors;
CEO Mentoring;
Governing and Advisory Boards;
Rank and Position;
Management Teams
Lorsch, Jay W. "Should Boards Mentor Their CEOs? It Is a Complex Question. Here Are the Significant Considerations." Directors & Boards 39, no. 5 (Third Quarter 2015): 25–27.
- July 2015 (Revised March 2021)
- Case
Proxy Contest at DuPont
By: Jay W. Lorsch and Emily McTague
On January 9, 2015, Nelson Peltz of Trian Fund Management launched a proxy fight for four out of the twelve seats on the DuPont board. The fund had previously published a public letter addressed to shareholders outlining its proposal to break the company into three...
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Keywords:
Board Of Directors;
Hedge Fund;
Activist Investing;
Activist Investors;
Proxy Fight;
Corporate Governance;
Governing and Advisory Boards;
Investment Activism;
Chemical Industry;
United States
Lorsch, Jay W., and Emily McTague. "Proxy Contest at DuPont." Harvard Business School Case 416-005, July 2015. (Revised March 2021.)
- April 2015 (Revised July 2015)
- Case
Proxy Access at Whole Foods
By: Jay Lorsch and Emily McTague
Proxy access grants shareholders meeting certain ownership requirements the right to nominate directors for election to the board without going through a typical proxy contest. In August 2010 the SEC approved a rule granting proxy access for shareholders meeting...
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Keywords:
Board Of Directors;
Proxy Advisor;
Shareholder Activism;
Shareholder Voting;
Shareholder Votes;
Proxy Battle;
Institutional Change;
Institutional Investing;
Business and Shareholder Relations;
Food and Beverage Industry;
North America
Lorsch, Jay, and Emily McTague. "Proxy Access at Whole Foods." Harvard Business School Case 415-073, April 2015. (Revised July 2015.)
- April 2015
- Teaching Note
The Board of Directors at Market Basket
By: Jay Lorsch and Emily McTague
Teaching Note for the Board of Directors at Market Basket Case.
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- March 2015
- Teaching Note
McKinsey & Co.—Protecting its Reputation (A) and (B)
By: Jay Lorsch and Emily McTague
McKinsey & Co—Protecting its Reputation (A&B) is a field case written from the perspective of the Firm's Managing Director Dominic Barton. The two cases describe the actions McKinsey & Co took to protect the firm's reputation after the Rajat Gupta matter.
The... View Details
The... View Details
Keywords:
Consulting Firms;
Leadership & Corporate Accountability;
Leadership And Change Management;
Leadership And Managing People;
Leading A Global Business;
Corporate Culture;
Professional Service Firms;
Professional Service Firm;
Leadership;
Corporate Accountability;
Corporate Governance;
Organizational Culture;
Organizational Change and Adaptation;
Consulting Industry;
United States
- March 2015
- Supplement
McKinsey & Co. - Protecting its Reputation (A) and (B)
By: Jay W. Lorsch and Emily McTague
The presentation supplement is designed to be used in conjunction with the case "McKinsey & Co. - Protecting its Reputation (A) and (B)," HBS No. 414-021 and 414-022.
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Keywords:
Corporate Accountability;
Leadership;
Leadership & Corporate Accountability;
Leadership Development;
Leadership Style;
Organizational Culture;
Construction Industry;
North America
Lorsch, Jay W., and Emily McTague. "McKinsey & Co. - Protecting its Reputation (A) and (B)." Harvard Business School PowerPoint Supplement 415-069, March 2015.
- February 2015 (Revised April 2015)
- Case
The Board of Directors at Market Basket
By: Jay W. Lorsch and Emily McTague
The firing of Market Basket CEO Arthur T. Demoulas by his cousin, Arthur S. Demoulas, and directors affiliated with him set off employee protests throughout the grocery store chain. Industry specialists estimated that Market Basket was losing close to ten million...
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Keywords:
Organizational Behavior;
Shareholder Votes;
Board Of Directors;
Board Dynamics;
Board Decisions;
Boards;
Grocery;
Organizational Culture;
Organizational Structure;
Business and Shareholder Relations;
Corporate Governance;
Food and Beverage Industry;
New England
Lorsch, Jay W., and Emily McTague. "The Board of Directors at Market Basket." Harvard Business School Case 415-044, February 2015. (Revised April 2015.)
- November 2014
- Case
Jazztel
By: Jay Lorsch and Emily McTague
In October 2004 Fernández Pujals, founder of Telepizza, an international home delivery pizza business, bought 24.9% of Jazztel (€90 million), a telecom company. At the time, Jazztel was near bankruptcy and needed a capital injection to finish the year. Over the next...
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Lorsch, Jay, and Emily McTague. "Jazztel." Harvard Business School Case 415-042, November 2014.
- July 2014 (Revised October 2014)
- Case
McKinsey & Co. - Protecting its Reputation (A)
By: Jay Lorsch and Emily McTague
On Tuesday March 15, 2011, all 1,200 global Partners of McKinsey & Co. gathered at the Gaylord National Hotel & Convention Center near Washington, DC for their annual Partners' conference. The atmosphere was tense as Partners, in addition to their normal agenda,...
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Keywords:
Board;
McKinsey;
Consulting Firms;
Risk;
Risk Assessment;
Partnerships;
Insider Trading;
Confidentiality;
Personal Investing;
Reputation;
Corporate Accountability;
Corporate Governance;
Management Practices and Processes;
Risk Management;
Consulting Industry;
United States;
California
Lorsch, Jay, and Emily McTague. "McKinsey & Co. - Protecting its Reputation (A)." Harvard Business School Case 415-021, July 2014. (Revised October 2014.)
- July 2014 (Revised October 2014)
- Supplement
McKinsey & Co. - Protecting its Reputation (B)
By: Jay Lorsch and Emily McTague
On Tuesday March 15, 2011, all 1,200 global Partners of McKinsey & Co. gathered at the Gaylord National Hotel & Convention Center near Washington, DC for their annual Partners' conference. The atmosphere was tense as Partners, in addition to their normal agenda,...
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Keywords:
Board;
McKinsey;
CONSULTING Firms;
Risk;
Risk Assessment;
Partnerships;
Insider Trading;
Confidentiality;
Personal Investing;
Reputation;
Corporate Accountability;
Corporate Governance;
Management Practices and Processes;
Risk Management;
Construction Industry;
United States;
California
Lorsch, Jay, and Emily McTague. "McKinsey & Co. - Protecting its Reputation (B)." Harvard Business School Supplement 415-022, July 2014. (Revised October 2014.)
- May 2014
- Article
How to Outsmart Activist Investors
By: Bill George and Jay W. Lorsch
We offer opinions on how management and corporate boards of directors can best manage investor relations with activist stockholders such as hedge funds who are demanding major changes within a corporation to improve stockholder return. Beverage industry firm PepsiCo is...
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Keywords:
Investment Activism
George, Bill, and Jay W. Lorsch. "How to Outsmart Activist Investors." Harvard Business Review 92, no. 5 (May 2014): 88–95.
- February 2014
- Teaching Note
Olympus (A)
By: Jay W. Lorsch and Suraj Srinivasan
As 2012 approached the woes of the financial crisis seemed to be fading, companies were resuming business as usual and some of the scrutiny on corporate governance practices began to recede as well. That is until another major financial scandal emerged in Japan in the...
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- September 2013
- Case
United Rentals (A)
By: Jay W. Lorsch, Kathleen Durante and Emily McTague
In December 1997 United Rentals (URI) went public on the NYSE. Ten years later, during the peak of the economic meltdown, the company's performance was in decline. United Rentals had experienced its share of problems in the prior years and was still struggling to... View Details
Keywords:
Board Of Directors;
Board Dynamics;
Accounting Fraud;
Governance;
Board Committees;
Merger;
Corporate Governance;
Construction Industry;
United States
Lorsch, Jay W., Kathleen Durante, and Emily McTague. "United Rentals (A)." Harvard Business School Case 414-043, September 2013.