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Publications

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  • All HBS Web  (119,655)
    • Faculty Publications  (73)

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    • All HBS Web  (119,655)
      • Faculty Publications  (73)

      Cash, James I.Remove Cash, James I. →

      Page 1 of 73 Results →
      • April 2025
      • Case

      Joe Mazzulla and the Boston Celtics (A)

      By: Linda A. Hill, James I. Cash and Lydia Begag
      Joe Mazzulla's leadership journey with the Boston Celtics began in 2016 when he served as an assistant coach for their NBA G-League affiliate. In 2019, he was promoted to a "behind-the-bench" assistant coaching role with the Celtics, before being asked to become the... View Details
      Keywords: Personal Development and Career; Change Management; Communication; Values and Beliefs; Innovation and Invention; Decision Making; Innovation Leadership; Collaborative Innovation and Invention; Leadership; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Sports Industry; Entertainment and Recreation Industry; United States
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      Hill, Linda A., James I. Cash, and Lydia Begag. "Joe Mazzulla and the Boston Celtics (A)." Harvard Business School Case 425-059, April 2025.
      • April 2025
      • Supplement

      Joe Mazzulla and the Boston Celtics (B)

      By: Linda A. Hill, James I. Cash and Lydia Begag
      This case is a supplement to “Joe Mazzulla and the Boston Celtics” (A) and is set against the backdrop of the 2024 NBA Finals. It describes the impact of Mazzulla’s decision to rally his team with an aggressive “go for the kill” mindset instead of choosing language... View Details
      Keywords: Personal Development and Career; Change Management; Communication; Values and Beliefs; Innovation and Invention; Decision Making; Innovation Leadership; Collaborative Innovation and Invention; Leadership; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Sports Industry; Entertainment and Recreation Industry; United States
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      Hill, Linda A., James I. Cash, and Lydia Begag. "Joe Mazzulla and the Boston Celtics (B)." Harvard Business School Supplement 425-060, April 2025.
      • 2021
      • White Paper

      Report on Racial Inclusion in the Boardroom: A Workshop Convened by Harvard Business School's Leadership Initiative and Board Leadership Project

      By: James I. Cash, Linda A. Hill, Hubert Joly, Lynn S. Paine and Suraj Srinivasan
      Keywords: Board Of Directors; Inclusion; Organization Culture; Corporate Governance; Diversity; Equity; Governing and Advisory Boards; Race; Fairness; Organizational Culture
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      Cash, James I., Linda A. Hill, Hubert Joly, Lynn S. Paine, and Suraj Srinivasan. "Report on Racial Inclusion in the Boardroom: A Workshop Convened by Harvard Business School's Leadership Initiative and Board Leadership Project." White Paper, Harvard Business School, Boston, MA, June 2021.
      • November 2008
      • Article

      Teaming Up to Crack Innovation and Enterprise Integration

      By: Jim I. Cash Jr., Michael J. Earl and Robert Morison
      Keywords: Groups and Teams; Innovation and Invention; Integration
      Citation
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      Cash, Jim I., Jr., Michael J. Earl, and Robert Morison. "Teaming Up to Crack Innovation and Enterprise Integration." Harvard Business Review 86, no. 11 (November 2008).
      • December 2001
      • Case

      IntellectExchange, Inc.

      By: James I. Cash Jr. and Janis L Gogan
      A start-up intellect exchange initially offered a public expertise exchange, connecting experts with clients. Now management wonders whether a new, more focused strategy will succeed. View Details
      Keywords: Business Startups; Experience and Expertise; Networks; Business Strategy
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      Cash, James I., Jr., and Janis L Gogan. "IntellectExchange, Inc." Harvard Business School Case 802-113, December 2001.
      • February 2000 (Revised October 2000)
      • Case

      Open Market, Inc.: The E-Commerce Wars

      By: James I. Cash Jr., Janis Lee Gogan, Michael Haselkorn and Mani Subramani
      Continues the story of Open Market, Inc., a company founded in 1994 to support electronic commerce on the Internet. Despite a very successful initial public offering, the firm had reached a growth plateau, and the management team was considering several strategic... View Details
      Keywords: Entrepreneurship; Technological Innovation; Management; Growth and Development Strategy; Marketing Channels; Product Marketing; Product Development; Competitive Strategy; Corporate Strategy; Information Technology Industry; Web Services Industry
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      Cash, James I., Jr., Janis Lee Gogan, Michael Haselkorn, and Mani Subramani. "Open Market, Inc.: The E-Commerce Wars." Harvard Business School Case 800-255, February 2000. (Revised October 2000.)
      • March 1996 (Revised January 1997)
      • Case

      America Online: Using Information Technology to Better Serve the Customer

      By: James I. Cash Jr. and Judy E. Stahl
      Mike Connors, president of AOL Technologies, examines several efforts to correct operational problems inhibiting the company's growth. What will need to be done to support growth and counter competition from Prodigy, Compuserv, and Internet-related services? View Details
      Keywords: Customer Focus and Relationships; Management Analysis, Tools, and Techniques; Service Operations; Problems and Challenges; Competitive Strategy; Information Technology; Technology Industry
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      Cash, James I., Jr., and Judy E. Stahl. "America Online: Using Information Technology to Better Serve the Customer." Harvard Business School Case 396-290, March 1996. (Revised January 1997.)
      • August 1995
      • Teaching Note

      FCC and License Auctions for Emerging Technologies, The A),(B),and (C) TN

      By: Mary C. Gentile and James I. Cash Jr.
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      Gentile, Mary C., and James I. Cash Jr. "FCC and License Auctions for Emerging Technologies, The A),(B),and (C) TN." Harvard Business School Teaching Note 396-019, August 1995.
      • August 1995
      • Case

      Managing Diversity, Course Overview and Syllabus

      By: Mary C. Gentile and James I. Cash Jr.
      Keywords: Management; Diversity
      Citation
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      Gentile, Mary C., and James I. Cash Jr. "Managing Diversity, Course Overview and Syllabus." Harvard Business School Case 396-010, August 1995.
      • August 1995 (Revised May 2008)
      • Teaching Note

      Jensen Shoes (TN)

      By: James I. Cash Jr. and Mary C. Gentile
      Teaching Note for (9-395-120) and (9-395-121). View Details
      Keywords: Perception; Race; Groups and Teams; Employees; Apparel and Accessories Industry
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      Cash, James I., Jr., and Mary C. Gentile. "Jensen Shoes (TN)." Harvard Business School Teaching Note 396-017, August 1995. (Revised May 2008.)
      • August 1995
      • Teaching Note

      Miami Herald Publishing Company, The TN

      By: Mary C. Gentile and James I. Cash Jr.
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      Gentile, Mary C., and James I. Cash Jr. "Miami Herald Publishing Company, The TN." Harvard Business School Teaching Note 396-012, August 1995.
      • July 1995
      • Teaching Note

      Managing Conflict in a Diverse Workplace TN

      By: Mary C. Gentile and James I. Cash Jr.
      Teaching Note for (9-395-090). View Details
      Keywords: Management Style; Conflict Management; Spoken Communication; Employees; Culture; Diversity
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      Gentile, Mary C., and James I. Cash Jr. "Managing Conflict in a Diverse Workplace TN." Harvard Business School Teaching Note 396-008, July 1995.
      • July 1995
      • Exercise

      Workshop on Understanding and Communicating About Our Group Identities and Our Differences

      By: Mary C. Gentile and James I. Cash Jr.
      Keywords: Identity; Interpersonal Communication; Groups and Teams
      Citation
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      Gentile, Mary C., and James I. Cash Jr. "Workshop on Understanding and Communicating About Our Group Identities and Our Differences." Harvard Business School Exercise 396-009, July 1995.
      • July 1995 (Revised September 1995)
      • Teaching Note

      Workshop on Understanding and Communicating About Our Group Identities and Our Differences TN

      By: Mary C. Gentile and James I. Cash Jr.
      Citation
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      Gentile, Mary C., and James I. Cash Jr. "Workshop on Understanding and Communicating About Our Group Identities and Our Differences TN." Harvard Business School Teaching Note 396-006, July 1995. (Revised September 1995.)
      • 1994
      • Book

      Building the Information-Age Organization: Structure, Control, and Information Technologies

      By: J. I. Cash Jr., R. G. Eccles, N. Nohria and R. Nolan
      Keywords: Organizational Structure; Information Technology
      Citation
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      Cash, J. I., Jr., R. G. Eccles, N. Nohria, and R. Nolan. Building the Information-Age Organization: Structure, Control, and Information Technologies. 3rd ed. Irwin Case Book Series in Information Systems Management. Irwin, 1994.
      • 1 Nov 1993
      • Conference Presentation

      Information Technology's Role in Transforming Customer Service

      By: Jim I. Cash Jr.
      Keywords: Information Technology; Customer Focus and Relationships
      Citation
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      Cash, Jim I., Jr. "Information Technology's Role in Transforming Customer Service." Paper presented at the Positioning Customer Support for the Twenty-first Century, University of Texas, November 01, 1993.
      • 1992
      • Manual

      Instructors Manual for Corporate Information Systems Management

      By: J. I. Cash Jr.
      Keywords: Information Management
      Citation
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      Cash, J. I., Jr. Instructors Manual for Corporate Information Systems Management. Homewood, IL: Irwin, 1992.
      • August 1992 (Revised October 2001)
      • Teaching Note

      Mrs. Fields Cookies TN

      By: Lynda M. Applegate and James I. Cash Jr.
      Teaching Note for (9-189-056). View Details
      Keywords: Food and Beverage Industry
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      Applegate, Lynda M., and James I. Cash Jr. "Mrs. Fields Cookies TN." Harvard Business School Teaching Note 193-035, August 1992. (Revised October 2001.)
      • 1992
      • Book

      Corporate Information Systems Management: Text and Cases

      By: J. I. Cash Jr., F. W. McFarlan and J. L. McKenney
      Keywords: Information Management; Cases
      Citation
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      Cash, J. I., Jr., F. W. McFarlan, and J. L. McKenney. Corporate Information Systems Management: Text and Cases. 3rd ed. Homewood, IL: Irwin, 1992.
      • 1992
      • Book

      Corporate Information Systems Management: Issues Facing Senior Executives

      By: J. I. Cash Jr., F. W. McFarlan and J. L. McKenney
      Keywords: Information Management; Management Teams
      Citation
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      Cash, J. I., Jr., F. W. McFarlan, and J. L. McKenney. Corporate Information Systems Management: Issues Facing Senior Executives. 3rd ed. Homewood, IL: Business One Irwin, 1992.
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