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  • All HBS Web  (107,763)
    • Faculty Publications  (4)

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    • All HBS Web  (107,763)
      • Faculty Publications  (4)

      Troncoso, Isamar Remove Troncoso, Isamar →

      Page 1 of 4 Results
      • 2022
      • Working Paper

      Product2Vec: Leveraging Representation Learning to Model Consumer Product Choice in Large Assortments

      By: Fanglin Chen, Xiao Liu, Davide Proserpio and Isamar Troncoso
      We propose a method, Product2Vec, based on representation learning, that can automatically learn latent product attributes that drive consumer choices, to study product-level competition when the number of products is large. We demonstrate Product2Vec’s...  View Details
      Keywords: Consumer Choice; Consumer Behavior; Competition; Product Marketing
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      Chen, Fanglin, Xiao Liu, Davide Proserpio, and Isamar Troncoso. "Product2Vec: Leveraging Representation Learning to Model Consumer Product Choice in Large Assortments." NYU Stern School of Business Research Paper Series, July 2022.
      • November–December 2020
      • Article

      Does Gender Matter? The Effect of Management Responses on Reviewing Behavior

      By: Davide Proserpio, Isamar Troncoso and Francesca Valsesia
      We study the effect of management responses on the reviewing behavior of self-identified female and male reviewers. Using data from Tripadvisor, we show that after hotels begin to respond to reviews, the probability that a negative review comes from a self-identified...  View Details
      Keywords: Word Of Mouth; Online Reviews; Management Responses; E-commerce; Gender; Prejudice and Bias; Digital Platforms; Customers
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      Proserpio, Davide, Isamar Troncoso, and Francesca Valsesia. "Does Gender Matter? The Effect of Management Responses on Reviewing Behavior." Special Issue on Marketing Science and Field Experiments. Marketing Science 39, no. 6 (November–December 2020).
      • 2020
      • Working Paper

      Look the Part? The Role of Profile Pictures in Online Labor Markets

      By: Isamar Troncoso and Lan Luo
      Profile pictures are a key component of many freelancing platforms, a design choice that can impact hiring and matching outcomes. In this paper, we examine how appearance-based perceptions of a freelancer's fit for the job (i.e., whether a freelancer "looks the part"...  View Details
      Keywords: Freelancers; Gig Workers; Recruitment; Perception; Performance; Prejudice and Bias; Decision Choices and Conditions
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      Troncoso, Isamar, and Lan Luo. "Look the Part? The Role of Profile Pictures in Online Labor Markets." Working Paper, November 2020.
      • Research Summary

      Overview

      By: Isamar Troncoso
      Professor Troncoso's research explores problems related to digital marketplaces and AI applications in marketing, and combines toolkits from econometrics, causal inference, and machine learning. She has studied how different platform design choices can lead to...  View Details
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