Skip to Main Content
HBS Home
  • About
  • Academic Programs
  • Alumni
  • Faculty & Research
  • Baker Library
  • Giving
  • Harvard Business Review
  • Initiatives
  • News
  • Recruit
  • Map / Directions
Faculty & Research
  • Faculty
  • Research
  • Featured Topics
  • Academic Units
  • …→
  • Harvard Business School→
  • Faculty & Research→
  • Research
    • Research
    • Publications
    • Global Research Centers
    • Case Development
    • Initiatives & Projects
    • Research Services
    • Seminars & Conferences
    →
  • Publications→

Publications

Publications

Filter Results: (105) Arrow Down
Filter Results: (105) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (119,794)
    • Faculty Publications  (105)

    Show Results For

    • All HBS Web  (119,794)
      • Faculty Publications  (105)

      Campbell, DennisRemove Campbell, Dennis →

      Page 1 of 105 Results →
      • March 2025
      • Case

      Taylor Guitars: Making Employee Ownership Work The Taylor Way

      By: Dennis Campbell, Petros Kusmu and Stacy Straaberg
      In 2013, guitar manufacturer Taylor Guitars’ co-founders Bob Taylor and Kurt Listug were considering several exit options including selling to a competitor or to a private equity firm. The co-founders decided, instead, to embark on a seven-year process to transfer 100%... View Details
      Keywords: Business Exit or Shutdown; Communication Strategy; Strategy; Announcements; Decisions; Music Entertainment; Values and Beliefs; Borrowing and Debt; Geographic Location; Global Range; Governance; Employee Stock Ownership Plan; Management Style; Organizational Culture; Organizational Structure; Private Ownership; Business Strategy; Management Succession; Manufacturing Industry; Entertainment and Recreation Industry; United States; California; San Diego; Mexico; Netherlands
      Citation
      Educators
      Related
      Campbell, Dennis, Petros Kusmu, and Stacy Straaberg. "Taylor Guitars: Making Employee Ownership Work The Taylor Way." Harvard Business School Case 125-054, March 2025.
      • March 2025
      • Supplement

      Haidilao: Changing Your Future with Your Own Hands

      By: Yuan Zou and Dennis Campbell
      Citation
      Purchase
      Related
      Zou, Yuan, and Dennis Campbell. "Haidilao: Changing Your Future with Your Own Hands." Harvard Business School Multimedia/Video Supplement 125-705, March 2025.
      • August 2024 (Revised February 2025)
      • Teaching Note

      Haidilao: Changing Your Future with Your Own Hands

      By: Yuan Zou and Dennis Campbell
      Teaching Note for HBS Case No. 122-031. View Details
      Citation
      Purchase
      Related
      Zou, Yuan, and Dennis Campbell. "Haidilao: Changing Your Future with Your Own Hands." Harvard Business School Teaching Note 125-026, August 2024. (Revised February 2025.)
      • June 2024
      • Case

      Building Innovation at VINCI

      By: Dennis Campbell, Aluna Wang and Carlota Moniz
      This case study explores how the VINCI Group, a French multinational operating in concessions, energy, and construction, bolstered awareness and adoption rates of new technologies within the organization. Through its separate innovation hub, Leonard, VINCI aimed to... View Details
      Keywords: Business Model; Business Organization; Decisions; Business Earnings; Business Strategy; Competition; Energy; Corporate Entrepreneurship; Values and Beliefs; Global Range; Global Strategy; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Globalized Markets and Industries; Corporate Accountability; Collaborative Innovation and Invention; Disruptive Innovation; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Sharing; Organizational Culture; Technology Adoption; Innovation Leadership; Organizational Structure; Construction Industry; Energy Industry; Technology Industry; France; Europe
      Citation
      Educators
      Related
      Campbell, Dennis, Aluna Wang, and Carlota Moniz. "Building Innovation at VINCI." Harvard Business School Case 124-092, June 2024.
      • 2024
      • Working Paper

      Corporate Culture Homogeneity and Top Executive Incentive Design: Evidence from CEO Compensation Contracts

      By: Dennis Campbell, Ruidi Shang and Zhifang Zhang
      We examine how corporate cultures characterized by high degrees of homogeneity in the underlying values and beliefs of organizational members are related to the design of CEO incentive compensation contracts. We argue that culture homogeneity within firms lowers... View Details
      Keywords: Corporate Culture; Compensation Design; Accounting; Management Control; Incentive Systems; Organizational Culture; Job Design and Levels; Governance; Executive Compensation; Motivation and Incentives
      Citation
      Read Now
      Related
      Campbell, Dennis, Ruidi Shang, and Zhifang Zhang. "Corporate Culture Homogeneity and Top Executive Incentive Design: Evidence from CEO Compensation Contracts." Harvard Business School Working Paper, No. 24-054, February 2024.
      • 2023
      • Working Paper

      Culture as a Signal: Evidence from a Natural Field Experiment

      By: Wei Cai, Dennis Campbell and Jiehang Yu
      The importance of culture as an informal management control system is increasingly acknowledged in academia. While prior research mainly focuses on the value of culture on internal stakeholders (e.g., employees), we examine whether culture serves as a credible signal... View Details
      Keywords: Organizational Culture; Groups and Teams; Customer Focus and Relationships
      Citation
      SSRN
      Related
      Cai, Wei, Dennis Campbell, and Jiehang Yu. "Culture as a Signal: Evidence from a Natural Field Experiment." SSRN Working Paper Series, No. 4447603, May 2023.
      • 2023
      • Working Paper

      Corporate Website-based Measures of Firms' Value Drivers

      By: Wei Cai, Dennis Campbell and Patrick Ferguson
      We develop and validate new text-based measures of firms’ financial and non-financial value drivers. Using the Wayback Machine to access public US firms’ archived websites from 1995-2020, we scrape text from corporate homepages. We use Kaplan and Norton’s (1992)... View Details
      Keywords: Value; Corporate Strategy; Accounting; Analytics and Data Science
      Citation
      Read Now
      Related
      Cai, Wei, Dennis Campbell, and Patrick Ferguson. "Corporate Website-based Measures of Firms' Value Drivers." SSRN Working Paper Series, No. 4413808, April 2023.
      • March 2023
      • Case

      Ownership Works: Scaling a Profitable Social Mission

      By: Ethan Rouen, Dennis Campbell and Andrew Robinson
      Pete Stavros was on a high after his latest experiment with employee ownership. As the head of industrial investments for KKR, Stavros orchestrated the sale of CHI Overhead Doors, which turned into KKR’s best investment in more than two decades and created $360 million... View Details
      Keywords: Employee Ownership; Knowledge Sharing; Nonprofit Organizations
      Citation
      Educators
      Purchase
      Related
      Rouen, Ethan, Dennis Campbell, and Andrew Robinson. "Ownership Works: Scaling a Profitable Social Mission." Harvard Business School Case 123-079, March 2023.
      • January 2023 (Revised June 2024)
      • Case

      Adams + Beasley Associates

      By: Dennis Campbell and Iuliana Mogosanu
      This case illustrates how a strong culture, founder-led SME designed and used a unique performance metric—the job security index—to manage through periods of economic uncertainty. The case centers specifically on how the job security index was used in an interactive... View Details
      Keywords: Financial Crisis; Measurement and Metrics; Employee Ownership; Risk and Uncertainty; Small Business; Leadership; Organizational Culture
      Citation
      Educators
      Purchase
      Related
      Campbell, Dennis, and Iuliana Mogosanu. "Adams + Beasley Associates." Harvard Business School Case 123-051, January 2023. (Revised June 2024.)
      • December 2022 (Revised June 2023)
      • Case

      KKR at CHI Overhead Doors (A)

      By: Dennis Campbell and Ethan Rouen
      This case examines the decision by private equity firm KKR to grant equity to every employee at portfolio company CHI Overhead Doors upon purchasing the company in 2015. The case explores whether this initiative will create shared value, growing profits through better... View Details
      Keywords: Performance Improvement; Profit Sharing; Compensation and Benefits; Organizational Culture
      Citation
      Educators
      Purchase
      Related
      Campbell, Dennis, and Ethan Rouen. "KKR at CHI Overhead Doors (A)." Harvard Business School Case 123-018, December 2022. (Revised June 2023.)
      • December 2022 (Revised October 2023)
      • Supplement

      KKR at CHI Overhead Doors (B)

      By: Dennis W. Campbell and Ethan Rouen
      Citation
      Purchase
      Related
      Campbell, Dennis W., and Ethan Rouen. "KKR at CHI Overhead Doors (B)." Harvard Business School Supplement 123-020, December 2022. (Revised October 2023.)
      • September 2022
      • Article

      Tone at the Bottom: Measuring Corporate Misconduct Risk from the Text of Employee Reviews

      By: Dennis W. Campbell and Ruidi Shang
      This paper examines whether information extracted via text-based statistical methods applied to employee reviews left on the website Glassdoor.com can be used to develop indicators of corporate misconduct risk. We argue that inside information on the incidence of... View Details
      Keywords: Management Accounting; Management Control; Corporate Culture; Corporate Misconduct; Risk Measurement; Organizational Culture; Crime and Corruption; Risk and Uncertainty; Measurement and Metrics
      Citation
      Find at Harvard
      Related
      Campbell, Dennis W., and Ruidi Shang. "Tone at the Bottom: Measuring Corporate Misconduct Risk from the Text of Employee Reviews." Management Science 68, no. 9 (September 2022): 7034–7053.
      • April 2022 (Revised August 2022)
      • Case

      Antler

      By: Dennis Campbell and Iuliana Mogosanu
      The case describes the founding, development, and scaling of Antler, an early-stage investment platform that invests in entrepreneurs pre-team and, in many cases, even pre-idea. The case explores the economics of venture capital investing at such an early stage and the... View Details
      Keywords: Platform; Technology; Analytics; Venture Capital; Entrepreneurship; Information Technology; Expansion; Financial Services Industry
      Citation
      Educators
      Purchase
      Related
      Campbell, Dennis, and Iuliana Mogosanu. "Antler." Harvard Business School Case 122-090, April 2022. (Revised August 2022.)
      • September 2021 (Revised February 2025)
      • Case

      Haidilao: Changing Your Future with Your Own Hands

      By: Dennis Campbell, Yuan Zou and Shu Lin
      Citation
      Educators
      Purchase
      Related
      Campbell, Dennis, Yuan Zou, and Shu Lin. "Haidilao: Changing Your Future with Your Own Hands." Harvard Business School Case 122-031, September 2021. (Revised February 2025.)
      • March 2021
      • Article

      The Customer May Not Always Be Right: Customer Compatibility and Service Performance

      By: Ryan W. Buell, Dennis Campbell and Frances X. Frei
      This paper investigates the impact of customer compatibility – the degree of fit between the needs of customers and the capabilities of the operations serving them – on customer experiences and firm performance. We use a variance decomposition analysis to quantify the... View Details
      Keywords: Customer Compatibility; Satisfaction; Profitability; Service Operations; Customer Relationship Management; Customer Satisfaction; Performance
      Citation
      SSRN
      Find at Harvard
      Read Now
      Related
      Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "The Customer May Not Always Be Right: Customer Compatibility and Service Performance." Management Science 67, no. 3 (March 2021): 1468–1488.
      • January 2021 (Revised September 2021)
      • Case

      Automation at Haidilao

      By: Dennis Campbell, Yuan Zou, Shu Lin and Maxime Aymonod
      Citation
      Educators
      Purchase
      Related
      Campbell, Dennis, Yuan Zou, Shu Lin, and Maxime Aymonod. "Automation at Haidilao." Harvard Business School Case 121-044, January 2021. (Revised September 2021.)
      • September 2020 (Revised November 2020)
      • Case

      PDS: Ring-Fencing the Ranch

      By: Dennis Campbell, Tarun Khanna and Kerry Herman
      Pallak Seth, Group CEO of PDS Multinational Fashions, is contemplating options to bring better collaboration across his global apparel supply chain platform. PDS, a group of 50-plus subsidiary companies, each led by its own CEO and with different apparel industry... View Details
      Keywords: Collaboration; Supply Chain Management; Performance; Partners and Partnerships; Employee Stock Ownership Plan; Apparel and Accessories Industry
      Citation
      Educators
      Purchase
      Related
      Campbell, Dennis, Tarun Khanna, and Kerry Herman. "PDS: Ring-Fencing the Ranch." Harvard Business School Case 721-361, September 2020. (Revised November 2020.)
      • January 2020 (Revised June 2020)
      • Case

      Handelsbanken: Going Digital

      By: Dennis W. Campbell and Kerry Herman
      Citation
      Educators
      Purchase
      Related
      Campbell, Dennis W., and Kerry Herman. "Handelsbanken: Going Digital." Harvard Business School Case 120-049, January 2020. (Revised June 2020.)
      • November–December 2019
      • Article

      Making Sense of Soft Information: Interpretation Bias and Loan Quality

      By: Dennis Campbell, Maria Loumioti and Regina Wittenberg Moerman
      We explore whether behavioral biases impede the effective processing and interpretation of soft information in private lending. Taking advantage of the internal reporting system of a large federal credit union, we delineate three important biases likely to affect the... View Details
      Keywords: Soft Information; Lending; Banking; Information; Financing and Loans; Banks and Banking; Decision Making
      Citation
      Find at Harvard
      Related
      Campbell, Dennis, Maria Loumioti, and Regina Wittenberg Moerman. "Making Sense of Soft Information: Interpretation Bias and Loan Quality." Art. 101240. Journal of Accounting & Economics 68, nos. 2-3 (November–December 2019).
      • October 2019 (Revised March 2020)
      • Technical Note

      Banking in the Nordic Context: 2019

      By: Dennis Campbell, Kerry Herman and Annelena Lobb
      Citation
      Educators
      Related
      Campbell, Dennis, Kerry Herman, and Annelena Lobb. "Banking in the Nordic Context: 2019." Harvard Business School Technical Note 120-052, October 2019. (Revised March 2020.)
      • 1
      • 2
      • …
      • 5
      • 6
      • →
      ǁ
      Campus Map
      Harvard Business School
      Soldiers Field
      Boston, MA 02163
      →Map & Directions
      →More Contact Information
      • Make a Gift
      • Site Map
      • Jobs
      • Harvard University
      • Trademarks
      • Policies
      • Accessibility
      • Digital Accessibility
      Copyright © President & Fellows of Harvard College.