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  • 2021
  • Working Paper

Does Observability Amplify Sensitivity to Moral Frames? Evaluating a Reputation-Based Account of Moral Preferences
By: Valerio Capraro, Jillian J. Jordan and Ben Tappin
A growing body of work suggests that people are sensitive to moral framing in economic games involving prosociality, suggesting that people hold moral preferences for doing the “right thing”. What gives rise to these preferences? Here, we evaluate the explanatory power...  View Details
Keywords: Moral Preferences; Moral Frames; Observability; Trustworthiness; Trust Game; Trade-off Game; Moral Sensibility; Reputation; Behavior; Trust
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  • June 2012
  • Editorial

Why Do Successful Women Feel So Guilty
By: Debora Spar
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  • April 2021
  • Article

Homing and Platform Responses to Entry: Historical Evidence from the U.S. Newspaper Industry
By: K. Francis Park, Robert Seamans and Feng Zhu
We examine how heterogeneity in customers’ tendencies to single-home or multi-home affects a platform’s competitive responses to new entrants in the market. We first develop a formal model to generate predictions about how a platform will respond. We then empirically...  View Details
Keywords: Single-homing; Multi-homing; Platform Responses; Newpaper; Television; Market Platforms; Market Entry And Exit; Newspapers; Television Entertainment; History; Journalism And News Industry; Media And Broadcasting Industry
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  • 2021
  • Book

Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work
By: Boris Groysberg and Colleen Ammerman
Why the gender gap persists and how we can close it. For years women have made up the majority of college-educated workers in the United States. In 2019, the gap between the percentage of women and the percentage of men in the workforce was the smallest on record. But...  View Details
Keywords: Women; Career; Gender Gap; Glass Ceiling; Gender; Employment; Personal Development And Career; Equality And Inequality; Organizational Culture; Diversity; Management; Strategy
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  • Spring 2021
  • Article

Building Cities' Collaborative Muscle
By: Jorrit De Jong, Amy C. Edmondson, Mark Moore, Hannah Riley-Bowles, Jan Rivkin, Eva Flavia Martínez Orbegozo and Santiago Pulido-Gomez
The most pressing social problems facing cities today require multiagency and cross-sector solutions. We offer tools and techniques to facilitate the process of diagnosing and solving problems by breaking down silos to build up cities.  View Details
Keywords: Collaboration; Cross-sector Collaboration; City; Governance; Problems And Challenges; Cooperation
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  • March 2021
  • Technical Note

Competitive Strategy in International Construction
By: John D. Macomber and Emrah Ergelen
Construction of buildings and infrastructure is one of the largest industries in the world in terms of volume. It is also one of the most physically risky, financially uncertain, and politically impacted. The industry is highly fragmented since there are few economies...  View Details
Keywords: Construction; Infrastructure; Construction; Strategy; Marketing Strategy; Construction Industry
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  • March 2021
  • Background Note

Overview of the Fintech Space
By: Marco Di Maggio
Keywords: Fintech
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  • March 2021
  • Teaching Note

Transformation at Citizens Bank
By: Mark Egan
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  • March 4, 2021
  • Article

Are Your Managers in Sync with Your Change Strategy?
By: Joseph B. Fuller and Bill Theofilou
According to new research conducted by the authors, C-suite executives and upper management often don’t agree on how their organizations need to remake themselves for a post-COVID world. As a result, when CEOs and their teams begin implementing their plans, they are...  View Details
Keywords: Post-covid; Leadership; Change Management; Strategy
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  • March 2021
  • Case

Apax Partners and Duck Creek Technologies
By: Josh Lerner, Terrence Shu and Alys Ferragamo
This case follows Jason Wright and Umang Kajaria at Apax Partners as they consider an investment in Duck Creek Technologies, a technology provider for property & casualty insurance companies. The deal required a complex carve-out from Accenture, Duck Creek’s parent...  View Details
Keywords: Private Equity; Insurance; Insurance Industry; New York (city, Ny)
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  • March 2021
  • Module Note

Markets and Marketplaces: Core Concepts
By: Scott Duke Kominers
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  • March 2021
  • Case

The U.S. Home Improvement Sector in 2020
By: Jose Alvarez and David Lane
Provides an overview of the U.S. home improvement sector in 2020, reviewing sources of growth in the decade ending in 2020, with special attention to the impact of Covid-19 on market leaders Home Depot and Lowe’s and the spike in online revenues for both. Also noted...  View Details
Keywords: Change Management; Trends; Leading Change; Operations; Organizational Change And Adaptation; Performance; Technology; Construction Industry; United States
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  • March 2021
  • Course Overview Note

Marketplace Design
By: Scott Duke Kominers
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  • March 2021
  • Module Note

Creating Value through Financial Technology
By: Marco Di Maggio
Keywords: Fintech
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  • March, 2021
  • Article

Tariff Passthrough at the Border and at the Store: Evidence from U.S. Trade Policy
By: Alberto Cavallo, Gita Gopinath, Brent Neiman and Jenny Tang
We use micro data collected at the border and the store to characterize the price impact of recent US trade policy on importers, exporters, and consumers. At the border, import tariff passthrough is much higher than exchange rate passthrough. Chinese exporters did not...  View Details
Keywords: Trade Policy; Tariffs; Exchange Rate Passthrough; Economics; Trade; Policy; Currency Exchange Rate; Price; United States
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  • March 2021
  • Article

The Impact of the General Data Protection Regulation on Internet Interconnection
By: Ran Zhuo, Bradley Huffaker, KC Claffy and Shane Greenstein
The Internet comprises thousands of independently operated networks, where bilaterally negotiated interconnection agreements determine the flow of data between networks. The European Union’s General Data Protection Regulation (GDPR) imposes strict restrictions on...  View Details
Keywords: Personal Data; Privacy Regulation; Gdpr; Interconnection Agreements; Internet; Governing Rules, Regulations, And Reforms
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  • March–April 2021
  • Article

Manage the Suppliers That Could Harm Your Brand: Know When to Avoid, Engage, or Drop Them
By: Jodi L Short and Michael W. Toffel
The pandemic has placed a new spotlight on working conditions in factories that supply global companies. To avert problems, firms often impose codes of conduct on their suppliers and perform audits to assess compliance. Do these measures help identify unethical...  View Details
Keywords: Auditing; Supply Chain; Agency Cost; Quality And Safety; Quality; Quality Management System; Quality Management; Unions; Wages; Environmental Management; Globalization; Goods And Commodities; Governance; Labor; Labor Unions; Working Conditions; Operations; Supply Chain; Safety; China; Bangladesh; Asia; Pakistan
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  • March–April 2021
  • Article

How Venture Capitalists Make Decisions
By: Paul A. Gompers, Will Gornall, Steven Kaplan and Ilya Strebulaev
For decades now, venture capitalists have played a crucial role in the economy by financing high-growth start-ups. While the companies they’ve backed—Amazon, Apple, Facebook, Google, and more—are constantly in the headlines, very little is known about what VCs actually...  View Details
Keywords: Venture Capital; Investment; Decision Making
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  • March 2021
  • Case

Dasra: From Strategic Philanthropy to Field Building
By: V. Kasturi Rangan and Tanya Bijlani
Dasra, a pioneer in the Indian Strategic Philanthropy space founded by a husband and wife team, had grown and evolved with the fast changing philanthropy scene in India. By 2017 it had managed to raise nearly $100 million of new capital for NGOs and Nonprofits in...  View Details
Keywords: Philanthropy; Impact Investing; Corporate Social Responsibility; Social Sector; Philanthropy And Charitable Giving; Corporate Social Responsibility And Impact; Social Entrepreneurship; Strategy; India
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  • March 2021
  • Case

Nayana Mawilmada: Transforming Urban Development in Sri Lanka
By: Joshua D. Margolis and Mahima Rao-Kachroo
In February 2018, Nayana Mawilmada (Nayana), investment head for the Sri Lankan government’s ambitious $40 billion Megapolis project, must weigh an attractive job offer to move from the public sector to the private sector. A massive government project aimed at...  View Details
Keywords: Change Management; Transformation; Decision Making; Public Sector; Experience And Expertise; Strategic Planning; Work-life Balance; Transportation; Risk And Uncertainty; Power And Influence; Real Estate Industry; Rail Industry; Transportation Industry; South Asia; Sri Lanka; Boston; Virginia; United States
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