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  • October 24, 2023
  • Article

10 Beliefs That Get in the Way of Organizational Change
By: Frances X. Frei and Anne Morriss
In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. Their final strategy is to execute your plan with a sense of urgency. They argue that most...  View Details
Keywords: Organizational Change and Adaptation; Business or Company Management
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  • October 2024
  • Teaching Note

Deepa Bachu: Design Thinking at Pensaar
By: Thomas Graeber and Joshua Schwartzstein
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  • 2024
  • Working Paper

Lessons From an App Update at Replika AI: Identity Discontinuity in Human-AI Relationships
By: Julian De Freitas, Noah Castelo, Ahmet K Uguralp and Zeliha O Uguralp
Can consumers form deep emotional bonds with AI and be vested in AI identities over time? We leverage a natural app-update event at Replika AI, a popular US-based AI companion, to shed light on these questions. We find that customers feel closer to their AI companion...  View Details
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  • September–October 2024
  • Article

Boards Need a New Approach to Technology
By: Tarun Khanna, Mary C. Beckerle and Nabil Y. Sakkab
The boards of too many publicly traded companies are downright timid when considering matters involving science and technology. More often than not, they focus on security and digitization—a defensive posture that fails to consider the bigger opportunities emerging...  View Details
Keywords: Governing and Advisory Boards; Opportunities; Technology Adoption
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  • October 2024
  • Article

Canary Categories
By: Eric Anderson, Chaoqun Chen, Ayelet Israeli and Duncan Simester
Past customer spending in a category is generally a positive signal of future customer spending. We show that there exist “canary categories” for which the reverse is true. Purchases in these categories are a signal that customers are less likely to return to that...  View Details
Keywords: Churn; Churn Management; Churn/retention; Assortment Planning; Retail; Retailing; Retailing Industry; Preference Heterogeneity; Assortment Optimization; Customers; Retention; Consumer Behavior; Forecasting and Prediction; Retail Industry
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  • October 2024
  • Article

Founder-CEO Compensation and Selection into Venture Capital-Backed Entrepreneurship
By: Michael Ewens, Ramana Nanda and Christopher Stanton
We show theoretically that a critical determinant of the attractiveness of VC-backed entrepreneurship for high-earning potential founders is the expected time to develop a startup’s initial product. This is because founder-CEOs’ cash compensation increases...  View Details
Keywords: Entrepreneurship; Venture Capital; Executive Compensation
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  • October 2024
  • Article

Global Mobile Inventors
By: Dany Bahar, Prithwiraj Choudhury, Ernest Miguelez and Sara Signorelli
The number of Global Mobile Inventors (GMIs), inventors moving across borders during their career, has increased more than tenfold over the past two decades, and the corridors of mobility have shifted towards a growing presence of emerging markets. We document that...  View Details
Keywords: Emerging Markets; Immigration; Patents; Knowledge; Technological Innovation
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  • October 2024
  • Supplement

LFM Capital: Turnaround at Pratt Industries (B)
By: Ted Berk
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  • 2024
  • Article

Managerial Pluralism: Thirty Years of Teaching Business Ethics
By: Joseph L. Badaracco
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  • 2024
  • Working Paper

Public Sector SME Grading System in Emerging Markets: A Focus on Nigeria
By: Saveshen Pillay, Anywhere Sikochi, Charles Odii, Zaakirah Ismail, Regina Bamaiyi and Denise Mubaiwa
In this paper, we explore the impact of creating a public sector nano, micro, small and medium enterprise (nMSME) grading system in Nigeria. Using insights from work with the Nigerian government, the first country in Africa to attempt to establish a public sector SME...  View Details
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  • 2024
  • Article

Reducing Prejudice with Counter-stereotypical AI
By: E Hermann, Julian De Freitas and Stefano Puntoni
Based on a review of relevant literature, we propose that the proliferation of AI with human-like and social features presents an unprecedented opportunity to address the underlying cognitive and affective drivers of prejudice. An approach informed by the psychology of...  View Details
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  • September–October 2024
  • Article

Should a Family Business Accept a Returning Daughter’s Radical Proposal?
By: John D. Macomber
A family-owned and controlled conglomerate in Cote d'Ivoire, West Africa, has to decide what titles and authority to give to a daughter who is being courted to leave a promising career in Europe to come back and join the business. The choices of role range from an...  View Details
Keywords: Succession Planning; Power Grid; Family Business; Management Succession; Emerging Markets; Business Strategy; Agriculture and Agribusiness Industry; Côte d'Ivoire
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  • October 2024
  • Supplement

Skills-First Hiring at IBM
By: Boris Groysberg and Sarah Mehta
A video supplement to accompany "Skills-First Hiring at IBM" (case no. 422-013)  View Details
Keywords: Competency and Skills; Experience and Expertise; Talent and Talent Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Design and Levels; Job Interviews; Society; Social Issues; Technology Industry; United States; New York (state, US)
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  • October 2024
  • Case

Southern California Industrial: Freezer Drive
By: Arthur I. Segel, Dwight Angelini and W. Matt Kelly
In the midst of the COVID-19 pandemic, a Boston based real estate private equity firm was seeking to make their very first West Coast investments in hopes of establishing their presence in the strategic region. An exciting property suddenly became available on the...  View Details
Keywords: Real Estate Development; Real Estate Industry; Real Estate; Acquisition
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  • October 2024
  • Article

Strategic Decision Making at Platform Transitions: The Case of Nokia (2010-2011).
By: Timo O. Vuori and Michael Tushman
We studied Nokia’s decision to adopt the Windows platform in 2011 to induce new theory on the emotional dynamics of incumbent firms’ strategic decision making at platform transitions. We find that platform companies’ entry into an established industry activates a...  View Details
Keywords: Emotions; Technology Adoption; Corporate Strategy; Transition
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  • September–October 2024
  • Article

The Art of Leading Teammates
By: Tom Brady and Nitin Nohria
When our society talks about leaders, we focus on formal roles, such as the CEO. This view undervalues the role of informal leaders—team members who influence outcomes by the tone they set, how they conduct themselves, and how they interact with their peers. Their job...  View Details
Keywords: Groups and Teams; Power and Influence; Leadership; Status and Position
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  • Fall 2024
  • Article

The Three Traps That Stymie Reinvention: Organizational Identity, Architecture, and Collaboration Can Be Either Assets or Liabilities to Pursuing Growth in New Sectors
By: Ryan Raffaelli
In more than a decade of researching innovation, I have observed how organizations respond to new opportunities, technological changes, or unexpected market shifts that threaten to upend their current business model. This process, which I call reinvention, may occur...  View Details
Keywords: Innovation And Strategy; Change Leadership; Collaboration; Architecture; Transformation; Disruption; Leading Change; Innovation Strategy; Identity; Organizational Culture; Organizational Structure
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  • September–October 2024
  • Article

Why Multibusiness Strategies Fail and How to Make Them Succeed
By: Bharat Anand and David J. Collis
Enterprises that own multiple businesses often have a flawed approach to strategy: They focus too much on the makeup of their portfolios and too little on enhancing the businesses in them.
Strategies for adding value to a corporation’s businesses fall on a...  View Details
Keywords: Value Creation; Corporate Strategy; Organizational Structure; Management Systems
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  • September 2024
  • Supplement

Wemade: (Re)Establishing Trust in Blockchain Games (B)
By: Jung Koo Kang, Charles CY Wang, David Allen and Kwangmoon So
This supplement reviews Wemade's efforts to rebuild confidence in its business after its WEMIX coin was delisted from the major South Korean cryptocurrency exchanges on December 8, 2022. It outlines Wemade's strategy of transparency, which included partnerships with...  View Details
Keywords: Blockchain; Cryptocurrency; Crypto Economy; Video Games; Accounting; Financial Reporting; Revenue Recognition; Games, Gaming, and Gambling; Corporate Disclosure; Information Technology; Accounting Industry; South Korea
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  • September 2024
  • Teaching Note

Teaching Note for Endesa Chile: Raising the Ralco Dam
By: Julian Zlatev, Kathleen L. Valley and Rachel Drapper
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