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  • June 2023
  • Supplement

Leading with Trust: Sarah Al-Suhaimi Video Supplement
By: Sandra J. Sucher, Sarah Livick-Moses and Dave Habeeb
This supplement features video interviews with Sarah Al Suhaimi, CEO of NCB Capital, the investment arm of Saudi's largest bank.  View Details
Keywords: Leadership And Change Management; Women And Leadership; Women Executives; Stakeholder Management; Asset Management; Investment Banking; Growth and Development Strategy; Change Management; Strategy; Finance; Financial Services Industry; Saudi Arabia; Middle East
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  • 2023
  • Working Paper

Design-Based Confidence Sequences: A General Approach to Risk Mitigation in Online Experimentation
By: Dae Woong Ham, Michael Lindon, Martin Tingley and Iavor I Bojinov
Randomized experiments have become the standard method for companies to evaluate the performance of new products or services. In addition to augmenting managers’ decision-making, experimentation mitigates risk by limiting the proportion of customers exposed to...  View Details
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  • 2023
  • Working Paper

Location-Specificity and Geographic Competition for Remote Workers
By: Thomaz Teodorovicz, Prithwiraj Choudhury and Evan Starr
The precipitous growth of remote work has given rise to a new phenomenon: geographic competition between localities for the physical presence of remote workers. Remote workers with high general human capital may create value for their new destinations and reverse net...  View Details
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  • May–June 2023
  • Article

Analytics for Marketers: When to Rely on Algorithms and When to Trust Your Gut
By: Fabrizio Fantini and Das Narayandas
Advanced analytics can help companies solve a host of management problems, including those related to marketing, sales, and supply-chain operations, which can lead to a sustainable competitive advantage. But as more data becomes available and advanced analytics are...  View Details
Keywords: Analytics and Data Science; Decision Making
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  • June 1, 2023
  • Article

How to Build a Life: Don’t Avoid Romance
By: Arthur C. Brooks
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  • June 2023
  • Article

National Customer Orientation: An Empirical Test across 112 Countries
By: Ofer Mintz, Imran S. Currim and Rohit Deshpandé
Customer orientation is a central tenet of marketing. However, less is known about how customer orientation varies across countries and time. Mintz, Currim, and Deshpandé (Eur. J. Mark., 56: 1014–1041, 2022) propose a country-level construct, national customer...  View Details
Keywords: Global Range; Customer Focus and Relationships
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  • May–June 2023
  • Article

Should Your Start-up Be For-profit or Nonprofit?: A Guide for Social Entrepreneurs
By: Cait Brumme and Brian Trelstad
Years ago the line between nonprofit and for-profit enterprises was clear, but that has changed. Nonprofits now offer products that compete with those of the best for-profits, and for-profits can deliver as much social value as charities. Despite the blurred...  View Details
Keywords: Business Startups; Social Entrepreneurship; Mission and Purpose; Nonprofit Organizations; For-Profit Firms; Decision Choices and Conditions
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  • May–June 2023
  • Article

The High Cost of Neglecting Low-Wage Workers
By: Joseph B. Fuller and Manjari Raman
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  • May–June 2023
  • Article

The High Cost of Neglecting Low-Wage Workers: Six Mistakes That Companies Make—and How They Can Do Better
By: Joseph Fuller and Manjari Raman
Many companies blame outside factors for the trouble they’ve been having in finding and retaining frontline workers: the pandemic, the government’s stimulus checks, the intrinsic nature of low-wage work. The authors argue that in fact the real problem lies in six big...  View Details
Keywords: Retention; Recruitment; Human Capital; Personal Development and Career; Compensation and Benefits; Performance Productivity
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  • June 2023
  • Article

Why Is Dollar Debt Cheaper? Evidence from Peru
By: Bryan Gutiérrez, Victoria Ivashina and Juliana Salomao
In emerging markets, a significant share of corporate loans are denominated in dollars. Using novel data that enables us to see currency and the cost of credit, in addition to several other transaction-level characteristics, we re-examine the reasons behind dollar...  View Details
Keywords: Emerging Market Corporate Debt; Currency Mismatch; Liability Dollarization; Carry Trade; Currency; Emerging Markets; Borrowing and Debt; Interest Rates; Peru
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  • May 2023
  • Case

CMA CGM: Reducing the Carbon Footprint of Container Shipping
By: Willy C. Shih and Emilie Billaud
Marine transport is the most cost-effective way to move large volumes over long distances, and container shipping is the backbone of international trade in goods. Yet shipping contributed 3% of worldwide greenhouse gas emissions, and the deep-sea segment, which...  View Details
Keywords: Container Shipping; Logistic Regression; Supply Chain; Trade Links; Decarbonization; Environmental Strategies; Environmental Impact; Globalization; Trade; Environmental Regulation; Shipping Industry; European Union; Asia; North America
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  • 2023
  • Article

Exploiting Discovered Regression Discontinuities to Debias Conditioned-on-observable Estimators
By: Benjamin Jakubowski, Siram Somanchi, Edward McFowland III and Daniel B. Neill
Regression discontinuity (RD) designs are widely used to estimate causal effects in the absence of a randomized experiment. However, standard approaches to RD analysis face two significant limitations. First, they require a priori knowledge of discontinuities in...  View Details
Keywords: Regression Discontinuity Design; Analytics and Data Science; AI and Machine Learning
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  • May 29, 2023
  • Article

Putin Wants You to Think He’s an Anti-Woke Crusader
By: Jeremy Friedman
Keywords: Political Elections; Russia; United States
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  • 2023
  • Working Paper

ESG: From Process to Product
By: George Serafeim
ESG measurement, analysis, management, and communication is a process that the financial industry has turned into a product, resulting in many investment funds using the ESG label. This has caused confusion, generating demand for a framework that defines the objectives...  View Details
Keywords: ESG; ESG (Environmental, Social, Governance) Performance; ESG Ratings; ESG Reporting; Investment Fund; Investment; Financial Services Industry
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  • May 25, 2023
  • Article

How to Build a Life: Think About Your Death and Live Better
By: Arthur C. Brooks
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  • May 2023
  • Case

Quigley-Simpson & Heppelwhite: The Ad Agency Model in the Age of AI
By: David C. Edelman and James Barnett
In October 2022, Quigley-Simpson & Heppelwhite CEO Carl Fremont considers how the advertising agency will integrate artificial intelligence tools into the business.  View Details
Keywords: Marketing; Strategy; Advertising Industry; United States
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  • May 2023
  • Course Overview Note

Mastering Consulting and Advisory Skills (MCAS)
By: David G. Fubini and Patrick Sanguineti
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  • May 2023
  • Teaching Note

Ava Labs: Navigating the Next Blockchain
By: Marco Di Maggio and Wenyao Sha
Teaching Note for HBS Case No. 223-027.  View Details
Keywords: Blockchain; Decentralized Finance; Alternative Assets; Financial Instruments; Assets; Decisions; Financing and Loans; Technology Industry; Financial Services Industry
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  • May 18, 2023
  • Article

How to Build a Life: The Only Career Advice You’ll Ever Need
By: Arthur C. Brooks
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  • May 2023
  • Supplement

Alicia Keys and Swizz Beats Video Supplement Playlist
By: Boris Groysberg
Keywords: Entertainment; Music Entertainment; Personal Development and Career; Entrepreneurship; Goals and Objectives; Power and Influence; Music Industry; Entertainment and Recreation Industry; Fine Arts Industry
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