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- All HBS Web
(3,970)
- Faculty & Research (1,568)
- 2023
- Working Paper
Sending Signals: Strategic Displays of Warmth and Competence
By: Bushra S. Guenoun and Julian J. Zlatev
Topic: AI and Machine Learning
Using a combination of exploratory and confirmatory approaches, this research examines how people signal important information about themselves to others. We first train machine learning models to assess the use of warmth and competence impression management strategies in text data. Then, we...
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- 2011
- Article
- Research in Organizational Behavior
The Dynamics of Warmth and Competence Judgments, and Their Outcomes in Organizations
By: Amy J.C. Cuddy, Peter Glick and Anna Beninger
Topic: Selection and Staffing
Two traits-warmth and competence-govern social judgments of individuals and groups, and these judgments shape people's emotions and behaviors. This paper describes the causes and consequences of warmth and competence judgments; how, when, and why they determine significant professional and...
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- 2008
- Article
- Advances in Experimental Social Psychology
Warmth and Competence As Universal Dimensions of Social Perception: The Stereotype Content Model and the BIAS Map
By: A. J.C. Cuddy, S. T. Fiske and P. Glick
Topic: Competency and Skills
The stereotype content model (SCM) defines two fundamental dimensions of social perception, warmth and competence, predicted respectively by perceived competition and status. Combinations of warmth and competence generate distinct emotions of admiration, contempt, envy, and pity. From these...
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- 2011
- Other
Brands Are People Too! Harnessing the Power of Brand Warmth and Competence
By: Chris Malone, Jill Avery and S. T. Fiske
Topic: Customer Focus and Relationships
Research in customer behavior has revealed that the way humans respond to brands is simply an extension of the way they instinctively perceive, judge, and behave towards one another. Understanding how consumers judge brands using social processes akin to those used in human interaction allows us to unlock the social psychological power of our brands, making them more compelling and attractive as relationship partners for consumers.
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- fall 1999
- Article
- Journal of Social Issues
(Dis)Respecting versus (Dis)liking: Status and Interdepenences Predict Ambivalent Stereotypes of Competence and Warmth
By: S.T. Fiske, J. Xu, A.J.C. Cuddy and P. Glick
Topic: Status and Position
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- June 2002
- Article
- Journal of Personality and Social Psychology
A Model of (Often Mixed) Stereotype Content: Competence and Warmth Respectively Follow from Status and Competition
By: S.T. Fiske, A.J.C. Cuddy, P. Glick and J. Xu
Topic: Competency and Skills
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- 2018
- Book Chapter
Competing Interests
By: Joel Goh
Topic: Health Care and Treatment
...range of macro-, meso- and micro-level thrusts—such as market design, competing interests, global health, personalized medicine, residential care, and concierge medicine, among others—and structures what has been a highly fragmented research area into a coherent scientific discipline. The Handbook...
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- December 2019
- Article
- Management Science
Communicating with Warmth in Distributive Negotiations Is Surprisingly Counterproductive
By: M. Jeong, J. Minson, M. Yeomans and F. Gino
When entering into a negotiation, individuals have the choice to enact a variety of communication styles. We test the differential impact of being “warm and friendly” versus “tough and firm” in a distributive negotiation, when first offers are held constant and concession patterns are tracked. We...
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- December 2004
- Article
- Journal of Social Issues
When Professionals Become Mothers, Warmth Doesn't Cut the Ice
By: A.J.C. Cuddy, S.T. Fiske and P. Glick
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- 2010
- Working Paper
Competing Complements
By: Ramon Casadesus-Masanell, Barry Nalebuff and David B. Yoffie
Topic: Supply and Industry
In Cournot's model of complements, the producers of A and B are both monopolists. This paper extends Cournot's model to allow for competition between complements on one side of the market. Consider two complements, A and B, where the A + B bundle is valuable only when purchased together. Good A is...
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- Research Summary
Competing business models
Building on the literatures on competitive positioning and the theory of industrial organization, my work seeks to tackle previously unaddressed questions by studying situations where firms compete in dissimilar ways. Some examples of these questions include: Should record companies decrease their...
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- 2013
- Working Paper
Competing Ad Auctions
By: Itai Ashlagi, Benjamin Edelman and Hoan Soo Lee
We present a two-stage model of competing ad auctions. Search engines attract users via Cournot-style competition. Meanwhile, each advertiser must pay a participation cost to use each ad platform, and advertiser entry strategies are derived using symmetric Bayes-Nash equilibrium that lead to the...
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- April 2020 (Revised January 2022)
- Case
Uber: Competing Globally
By: Alexander J. MacKay, Amram Migdal and John Masko
Topic: Business Growth and Maturation
This case describes Uber’s global market entry strategy and responses by regulators and local competitors. It details Uber’s entry into New York City (New York), Bogotá (Colombia), Delhi (India), Shanghai (China), Accra (Ghana), and London (United Kingdom). In each instance, the case includes...
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- Research Summary
Competing Platforms
This paper focuses on platform-intermediated markets where there are a small number of firms on one side and analyzes the strategic competition among platforms to get the oligopolistic side on-board. Due to the prevalence of both same and cross-side externalities, previous bilateral contracting...
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- September 2003
- Teaching Material
Managing the Competing Goals of Work and Life
By: Leslie A. Perlow
Topic: Goals and Objectives
Outlines how instructors can facilitate discussion within the Managing the Competing Goals of Work and Life module to encourage students to begin a process of self-assessment that focuses on personal values, career development needs, and workplace culture.
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- December 2012
- Article
- International Journal of Research in Marketing
Bolstering and Restoring Feelings of Competence via the IKEA Effect
By: Daniel Mochon, Michael I. Norton and Dan Ariely
Topic: Demand and Consumers
...they derive from such activities. We propose that creating products fulfills consumers' psychological need to signal competence to themselves and to others, and that feelings of competence associated with self-created products lead to their increased valuation. We demonstrate that the feelings of...
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Fit to Compete
...strategic challenges and at multiple levels throughout the organization. Practical, enlightening, and comprehensive, Fit to Compete is the book you should turn to if you want create winning strategies that your entire company will rally behind.
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- TeachingInterests
Competing with Social Networks
MBA EC 1217 Career Focus Competing with Social Networks is a Strategy class targeted at students considering careers in high technology, entertainment, social media or consumer packaged goods. It will be useful for students considering consulting careers, careers...
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regulating — and competing with — decentralized software platforms
...launch.Meanwhile, what of the firms that have to compete with Uber and kin? In Spontaneous Deregulation: How to Compete with Platforms that Ignore the Rules (Harvard Business Review), Edelman and Geradin offer four strategies for firms in this challenging position.
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