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Alexandra C. Feldberg

Alexandra C. Feldberg

Assistant Professor of Business Administration

Assistant Professor of Business Administration

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Alexandra (Allie) Feldberg is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School.

Professor Feldberg uses qualitative and quantitative methods to examine intersections between gender, knowledge-transfer, technology, and discrimination within firms. Across settings and industries, she has developed three lines of research that consider (1) how new technologies and big data in the workplace are shifting men’s and women’s performance outcomes and relationship networks, (2) what men and women prioritize to do their jobs and advance their careers, and (3) the extent to which frontline employees discriminate in the information and services they provide to customers. Her research has been featured in outlets like The New York Times, The Wall Street Journal, and Harvard Business Review.

Professor Feldberg earned a BA in History from Columbia College at Columbia University and an MA in Sociology and a PhD in Organizational Behavior from Harvard University. Prior to her graduate studies, she worked as a management consultant at Katzenbach Partners, a staff member at Columbia University, and an Education Pioneers Fellow with Teach For America.

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Organizational Behavior
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Alexandra C. Feldberg
Unit
Organizational Behavior
Contact Information
(617) 495-4506
Send Email
Publications Research Summary Awards & Honors

Journal Articles
Journal Articles

  • Feldberg, Alexandra C. "The Task Bind: Explaining Gender Differences in Managerial Tasks and Performance." Administrative Science Quarterly 67, no. 4 (December 2022): 1049–1092. View Details
  • Feldberg, Alexandra C., and Tami Kim. "Fighting Bias on the Front Lines." Harvard Business Review 99, no. 6 (November–December 2021): 90–98. View Details

Book Chapters
Book Chapters

  • Ely, R., and A. Feldberg. "Organizational Remedies for Discrimination." In The Oxford Handbook of Workplace Discrimination, edited by Adrienne J. Colella and Eden B. King, 387–410. New York: Oxford University Press, 2018. View Details

Publications for Practitioners
Publications for Practitioners

  • Feldberg, Alexandra C., and Tami Kim. "How Companies Can Identify Racial and Gender Bias in Their Customer Service." Harvard Business Review (website) (May 28, 2018). View Details

Cases and Teaching Materials
Cases and Teaching Materials

  • Feldberg, Alexandra C., and Jeff Polzer. "Allison Andersen and Kent Wade at Trilling Foods." Harvard Business School Case 422-003, October 2021. View Details
  • Feldberg, Alexandra C., Letian Zhang, and Anthony J. Mayo. "A Framework for Understanding Racial Disadvantage within Organizations." Harvard Business School Background Note 422-035, October 2021. View Details
  • Feldberg, Alexandra C., and Anthony J. Mayo. "Brief Note on Portraying HBS Case Protagonists." Harvard Business School Background Note 421-050, May 2021. View Details
All Publications

Alexandra (Allie) Feldberg is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School.

Professor Feldberg uses qualitative and quantitative methods to examine intersections between gender, knowledge-transfer, technology, and discrimination within firms. Across settings and industries, she has developed three lines of research that consider (1) how new technologies and big data in the workplace are shifting men’s and women’s performance outcomes and relationship networks, (2) what men and women prioritize to do their jobs and advance their careers, and (3) the extent to which frontline employees discriminate in the information and services they provide to customers. Her research has been featured in outlets like The New York Times, The Wall Street Journal, and Harvard Business Review.

Professor Feldberg earned a BA in History from Columbia College at Columbia University and an MA in Sociology and a PhD in Organizational Behavior from Harvard University. Prior to her graduate studies, she worked as a management consultant at Katzenbach Partners, a staff member at Columbia University, and an Education Pioneers Fellow with Teach For America.

Journal Articles
  • Feldberg, Alexandra C. "The Task Bind: Explaining Gender Differences in Managerial Tasks and Performance." Administrative Science Quarterly 67, no. 4 (December 2022): 1049–1092. View Details
  • Feldberg, Alexandra C., and Tami Kim. "Fighting Bias on the Front Lines." Harvard Business Review 99, no. 6 (November–December 2021): 90–98. View Details
Book Chapters
  • Ely, R., and A. Feldberg. "Organizational Remedies for Discrimination." In The Oxford Handbook of Workplace Discrimination, edited by Adrienne J. Colella and Eden B. King, 387–410. New York: Oxford University Press, 2018. View Details
Publications for Practitioners
  • Feldberg, Alexandra C., and Tami Kim. "How Companies Can Identify Racial and Gender Bias in Their Customer Service." Harvard Business Review (website) (May 28, 2018). View Details
Cases and Teaching Materials
  • Feldberg, Alexandra C., and Jeff Polzer. "Allison Andersen and Kent Wade at Trilling Foods." Harvard Business School Case 422-003, October 2021. View Details
  • Feldberg, Alexandra C., Letian Zhang, and Anthony J. Mayo. "A Framework for Understanding Racial Disadvantage within Organizations." Harvard Business School Background Note 422-035, October 2021. View Details
  • Feldberg, Alexandra C., and Anthony J. Mayo. "Brief Note on Portraying HBS Case Protagonists." Harvard Business School Background Note 421-050, May 2021. View Details
Research Summary
Overview
Allie's research focuses on diversity, gender, and knowledge within organizations.
Keywords: Knowledge Transfer; Bias; Technology; Diversity; Gender; Demographics; Knowledge Dissemination; Knowledge Management; Knowledge Sharing; Banking Industry; Consumer Products Industry; Financial Services Industry; Retail Industry; Travel Industry
Awards & Honors
Winner of the 2019 Harvard Business School Doctoral Programs Dean's Award.
Winner of the 2018 Wyss Award for Excellence in Doctoral Research.
Recipient of a 2018 Eric M. Mindich Research Fund for the Foundations of Human Behavior Grant.
Winner of the 2017 Dorothy Harlow Best Paper Award from the Academy of Management. This award is given annually to the author of the best paper submitted to the Annual Academy of Management Meeting in the GDO division.
Recipient of a 2017 Weatherhead Initiative on Gender Inequality Graduate Student Fellowship.
Recipient of the 2015 John R. Marquand Award for Exceptional Advising and Counseling from Harvard University.
Awarded the 2014 Harvard University Certificate of Distinction in Teaching from the Derek Bok Center for Teaching and Learning.
Additional Information
  • Personal Website
  • CV
  • Linkedin
  • Twitter
  • Equity and Customer Service
Areas of Interest
  • diversity
  • gender
  • general management
  • knowledge management
In The News
Additional Information
Personal Website
CV
Linkedin
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Twitter
Equity and Customer Service
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Areas of Interest

diversity
gender
general management
knowledge management
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