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Sucher, Sandra, and Shalene Gupta. "Globalizing Japan's Dream Machine: Recruit Holdings Co., Ltd." Harvard Business School Teaching Plan 318-131, April 2018.
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Sucher, Sandra J. "An Intern's Dilemma (A) and (B)." Harvard Business School Teaching Plan 317-117, April 2017.
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Sucher, Sandra J., and Susan J. Winterberg. "Nokia's Bridge Program (A) & (B)." Harvard Business School Teaching Note 316-114, December 2015.
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Sucher, Sandra J., and Susan J. Winterberg. "Honeywell and the Great Recession (A) & (B)." Harvard Business School Teaching Note 315-048, April 2015.
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Ramanna, Karthik, and Sandra Sucher. "Business and Government: Campaign Contributions and Lobbying in the United States." Harvard Business School Teaching Note 113-138, June 2013. (Revised March 2015.)
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Sucher, Sandra J., and Clayton S. Rose. "On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010 (TN)." Harvard Business School Teaching Note 613-064, November 2012.
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Sucher, Sandra J. "Chris and Alison Weston (A), (B), (C)." Harvard Business School Teaching Note 613-018, November 2012. (Revised January 2018.)
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Sucher, Sandra J. "The Impact of Layoffs ." Harvard Business School Teaching Note 612-024, August 2011. (Revised November 2014.)
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Deshpande, Rohit, Sandra J. Sucher, and Laura Winig.
"Cipla 2011." Harvard Business School Case 511-050, April 2011. (Revised April 2015.)
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Sucher, Sandra J. "Global Diversity and Inclusion at Royal Dutch Shell (A) and (B)." Harvard Business School Teaching Note 612-023, August 2011. (Revised February 2015.)
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Sucher, Sandra J., and Rachel Gordon. "Differences at Work Series (TN)." Harvard Business School Teaching Note 611-077, June 2011.
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Sucher, Sandra J. "Generation Investment Management (TN)." Harvard Business School Teaching Note 611-006, August 2010. (Revised June 2020.)
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Sucher, Sandra J., and Daniel Baer. "Yahoo! in China (A) and (B)." Harvard Business School Teaching Note 610-067, February 2010. (Revised September 2013.)
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Sucher, Sandra J., and Aldo Sesia. "Restoring Trust at WorldCom (TN)." Harvard Business School Teaching Note 307-025, September 2006. (Revised July 2007.)
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Sucher, Sandra J., and Aldo Sesia. "James Burke: A Career in American Business Series (LCA) (TN)." Harvard Business School Teaching Note 307-028, September 2006.
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Reiling, Henry B., M. Diane Burton, and Sandra J. Sucher. "Crimson Greetings Simulation (TN)." Harvard Business School Teaching Note 603-051, August 2002. (Revised August 2004.)
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Sucher, Sandra J. "Herman Miller (A): Innovation by Design (TN)." Harvard Business School Teaching Note 604-056, October 2003.
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MacCormack, Alan D., Sandra J. Sucher, and Suraj Rangashayi.
"Le Petit Chef." Harvard Business School Case 602-080, October 2001. (Revised November 2002.)
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MacCormack, Alan D., and Sandra J. Sucher. "Le Petit Chef TN." Harvard Business School Teaching Note 602-117, January 2002. (Revised November 2002.)
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Sucher, Sandra J. "Ritz-Carlton Hotel Company, The TN." Harvard Business School Teaching Note 602-113, January 2002.
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Gittell, Jody H., and Sandra J. Sucher. "Reading Rehabilitation Hospital: Implementing Patient-Focused Care TN." Harvard Business School Teaching Note 899-139, May 1999. (Revised July 2000.)
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All Publications
SANDRA J. SUCHER is Professor of Management Practice, Joseph L. Rice, III Faculty Fellow at Harvard Business School and is a member of the General Management unit. She joined the faculty of Harvard Business School after 25 years in industry and nonprofit management, including ten years in fashion retailing and twelve years at Fidelity Investments where she served as chief quality officer. At HBS, Sucher has taught the required MBA course, “Leadership and Corporate Accountability," for ten years and led it for five. For fifteen years she has taught "The Moral Leader" – an elective in the MBA curriculum that examines leadership and moral decision making through literature and historical accounts. Sucher is the author of 109 business cases, technical notes, video interviews, and teaching notes cases on leadership and the ethical dilemmas of businesses and their managers, and two books: The Moral Leader: Challenges, Insights and Tools, (Routledge 2008) and Teaching The Moral Leader: A Literature-based Leadership Course, A Guide For Instructors (Routledge 2007). Her research on layoffs, restructuring and global workforce change has been documented in more than fifteen cases, notes, research reports, and videos and an article, "Layoffs That Don't Break Your Company," in Harvard Business Review. She is currently writing a book on how companies earn trust based on a decade of research on global companies' best practices.
From 1986 until 1998, Sucher worked at Fidelity Investments. As Vice President of Corporate Quality, she focused the firm's division-level quality groups on customer loyalty research. As Vice President of Retail Service Quality, she set service strategy for the retail business and improved service and operations processes, including the processes of opening new accounts, solving customer problems, and transferring assets among financial firms. Prior to Fidelity, Sucher spent 10 years in fashion retailing at Filene's, a Boston-based department store chain. She wrote the proposal, approved by Federated Department Stores, to expand Filene's Basement from a single store to a national chain. In her last assignment, as Vice President of Customer Service, she improved customer service for Filene's then 14-unit regional business. Sucher has served on two corporate boards and as Chair of the Better Business Bureau of Boston. Sucher received her MBA from Harvard Business School with first- and second-year honors; she also earned a Masters of Arts in Teaching from the Harvard Graduate School of Education and a BA from the University of Michigan, High Distinction, Phi Beta Kappa.
- Featured Work
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Student Textbook
Successful leaders – at any level and in any arena – are inevitably presented with moral and ethical choices. This unique and innovative textbook is designed to encourage students and managers to confront those fundamental moral challenges, to develop skills in moral analysis and judgment, and to come to terms with their own definition of moral leadership and how it can be translated into action. Drawing on the inspiration of major literary and historical figures such as Machiavelli, Conrad, Shackleton and Achebe, and based upon an impressive array of literary sources, including novels, plays, history and biography, the book centers on four questions implicitly asked of all leaders:
- What is the nature of a moral challenge?
- How do people 'reason morally'?
- How do leaders contend with the moral choices they face?
- How is moral leadership different from leadership in general?
The Moral Leader is based upon the renowned course of the same name taught at Harvard Business School for over two decades. With an emphasis on decision-making and action, students learn to identify moral problems, to address them systematically, and to develop skills that aid them throughout their studies and their professional lives. At times challenging, insightful, and always illuminating, this book is essential reading for all serious students of leadership, management, business ethics or policy.
Visit the companion website at www.routledge.com/textbooks/9780415400640
Instructor Manual
This book is a comprehensive, practical manual to help instructors integrate moral leadership in their own courses, drawing from the experience and resources of the Harvard Business School course 'The Moral Leader', an MBA elective taken by thousands of HBS students over nearly twenty years. Through the close study of literature--novels, plays, and historical accounts-- followed by rigorous classroom discussion, this innovative course encourages students to confront fundamental moral challenges, to develop skills in moral analysis and judgment, and to come to terms with their own definition of moral leadership. Using this guide's background material and detailed teaching plans, instructors will be well prepared to lead their students in the study of this vital and important subject. Featuring a website to run alongside that links the manual with the textbook and provides a wealth of extra resources, including on-line links to Harvard Business School case studies and teaching notes this manual forms a perfect complement to The Moral Leader core text also by Sandra Sucher.
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- Journal Articles
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- Sucher, Sandra J., and Shalene Gupta. "Layoffs That Don't Break Your Company: Better Approaches to Workforce Transition." Harvard Business Review 96, no. 3 (May–June 2018): 122–129. View Details
- Sucher, Sandra J., and Matthew Preble. "Case Study: Follow Dubious Orders or Speak Up?" Harvard Business Review 95, no. 4 (July–August 2017): 139–141. View Details
- Sucher, Sandra J., and Susan J. Winterberg. "Leadership Lessons of the Great Recession: Options for Economic Downturns." Harvard Business School Working Knowledge (September 9, 2015). View Details
- Sucher, Sandra J. "The Quest for Better Layoffs." Harvard Business School Working Knowledge (January 7, 2015). View Details
- Cases and Teaching Materials
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- Sucher, Sandra J. "A Framework for Interpersonal Skills Development." Harvard Business School Technical Note 320-040, October 2019. (Revised February 2020.) View Details
- Ramanna, Karthik, Sandra J. Sucher, and Ian McKown Cornell. "Business and Government: Campaign Contributions and Lobbying in the United States." Harvard Business School Module Note 113-037, March 2013. (Revised March 2013.) View Details
- Ramanna, Karthik, Sandra J. Sucher, and Ian McKown Cornell. "Business and Government: Campaign Contributions and Lobbying in the United States." Harvard Business School Technical Note 113-037, March 2013. (Revised January 2015.) View Details
- Sucher, Sandra, and Shalene Gupta. "Globalizing Japan's Dream Machine: Recruit Holdings Co., Ltd." Harvard Business School Teaching Plan 318-131, April 2018. View Details
- Sucher, Sandra J., and Shalene Gupta. "Globalizing Japan's Dream Machine: Recruit Holdings Co., Ltd." Harvard Business School Case 318-130, April 2018. View Details
- Sucher, Sandra J. "An Intern's Dilemma (A) and (B)." Harvard Business School Teaching Plan 317-117, April 2017. View Details
- Sucher, Sandra J., and Matthew Preble. "An Intern's Dilemma (B)." Harvard Business School Supplement 316-129, December 2015. View Details
- Sucher, Sandra J., and Matthew Preble. "An Intern's Dilemma (A)." Harvard Business School Case 316-128, December 2015. View Details
- Sucher, Sandra J., and Susan J. Winterberg. "Nokia's Bridge Program (A) & (B)." Harvard Business School Teaching Note 316-114, December 2015. View Details
- Nohria, Nitin, Sandra J. Sucher, Joseph Badaracco, and Bridget Gurtler. "Note on Human Behavior: Situation versus Character." Harvard Business School Background Note 316-078, September 2015. (Revised March 2018.) View Details
- Sucher, Sandra J., and Susan J. Winterberg. "Honeywell and the Great Recession (A) & (B)." Harvard Business School Teaching Note 315-048, April 2015. View Details
- Sucher, Sandra J., and Susan J. Winterberg. "Nokia's Bridge Program: Outcome and Results (B)." Harvard Business School Supplement 315-003, February 2015. (Revised May 2015.) View Details
- Sucher, Sandra J., and Susan J. Winterberg. "Nokia's Bridge Program: Redesigning Layoffs (A)." Harvard Business School Case 315-002, February 2015. (Revised August 2016.) View Details
- Sucher, Sandra J., and Susan J. Winterberg. "Honeywell and the Great Recession: The Economic Recovery (B)." Harvard Business School Supplement 315-023, October 2014. View Details
- Sucher, Sandra J., and Susan J. Winterberg. "Honeywell and the Great Recession (A)." Harvard Business School Case 315-022, October 2014. View Details
- Sucher, Sandra J., and Susan J. Winterberg. "Furloughs: An Alternative to Layoffs for Economic Downturns." Harvard Business School Background Note 314-097, February 2014. View Details
- Ramanna, Karthik, and Sandra Sucher. "Business and Government: Campaign Contributions and Lobbying in the United States." Harvard Business School Teaching Note 113-138, June 2013. (Revised March 2015.) View Details
- Sucher, Sandra J., and Henry McGee. "A Brief History of the U.S. Tobacco Industry Controversy." Harvard Business School Background Note 613-044, September 2012. (Revised August 2013.) View Details
- Margolis, Joshua D., and Sandra J. Sucher. "Guide to ISDL Reflections." Harvard Business School Technical Note 613-077, January 2013. (Revised October 2019.) View Details
- Sucher, Sandra J., and Clayton S. Rose. "On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010 (TN)." Harvard Business School Teaching Note 613-064, November 2012. View Details
- Sucher, Sandra J., and Elena Corsi. "Global Diversity and Inclusion at Royal Dutch Shell (A)." Harvard Business School Case 613-063, October 2012. View Details
- Sucher, Sandra J. "Chris and Alison Weston (A), (B), (C)." Harvard Business School Teaching Note 613-018, November 2012. (Revised January 2018.) View Details
- Sucher, Sandra J. "Generation Investment Management, Video." Harvard Business School Video Supplement 612-704, July 2012. View Details
- Sucher, Sandra J., and Matthew Preble. "Generation Investment Management." Harvard Business School Case 613-002, July 2012. View Details
- Sucher, Sandra J. "The Impact of Layoffs ." Harvard Business School Teaching Note 612-024, August 2011. (Revised November 2014.) View Details
- Sucher, Sandra J. "Managing the Layoff Process: France." Harvard Business School Background Note 612-083, March 2012. View Details
- Sucher, Sandra J. "Managing the Layoff Process: The United States." Harvard Business School Background Note 612-067, March 2012. View Details
- Sucher, Sandra J. "Managing the Layoff Process: India." Harvard Business School Background Note 612-068, March 2012. View Details
- Deshpande, Rohit, Sandra J. Sucher, and Laura Winig. "Cipla 2011." Harvard Business School Case 511-050, April 2011. (Revised April 2015.) View Details
- Sucher, Sandra J., and Celia Moore. "Chris and Alison Weston (C)." Harvard Business School Supplement 612-021, December 2011. View Details
- Sucher, Sandra J., and Nien-he Hsieh. "A Framework for Ethical Reasoning." Harvard Business School Background Note 610-050, January 2010. (Revised December 2011.) View Details
- Sucher, Sandra J. "Action Planning: An LCA Perspective." Harvard Business School Module Note 605-079, March 2005. (Revised November 2012.) View Details
- Sucher, Sandra J., David Rosales, and Elana Green. "The Impact of Layoffs." Harvard Business School Video Supplement 612-702, November 2011. (Revised January 2014.) View Details
- Sucher, Sandra J., and Celia Moore. "Chris and Alison Weston (A)." Harvard Business School Case 612-019, October 2011. View Details
- Sucher, Sandra J., and Celia Moore. "Chris and Alison Weston (B)." Harvard Business School Supplement 612-020, October 2011. View Details
- Sucher, Sandra J., and Celia Moore. "A Note on Moral Disengagement." Harvard Business School Background Note 612-043, October 2011. (Revised October 2012.) View Details
- Sucher, Sandra J., and Phillip Andrews. "Anne Riley: Laid Off." Harvard Business School Case 612-008, September 2011. View Details
- Sucher, Sandra J. "Global Diversity and Inclusion at Royal Dutch Shell (A) and (B)." Harvard Business School Teaching Note 612-023, August 2011. (Revised February 2015.) View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work Series (TN)." Harvard Business School Teaching Note 611-077, June 2011. View Details
- Sucher, Sandra J. "Differences at Work: The Individual Experience." Harvard Business School Background Note 608-068, November 2007. (Revised June 2016.) View Details
- Sucher, Sandra J., and Daniel Baer. "Yahoo! in China (A)." Harvard Business School Case 609-051, February 2009. (Revised April 2011.) View Details
- Sucher, Sandra J., Rebecca M. Henderson, and Matthew Preble. "Shell Nigeria: The WikiLeaks Cables." Harvard Business School Case 311-084, April 2011. View Details
- Sucher, Sandra J., Elana Sara Green, and David Alberto Rosales. "Layoffs: Management Implications and Best Practices." Harvard Business School Background Note 611-029, December 2010. (Revised March 2011.) View Details
- Sucher, Sandra J., and Daniela Beyersdorfer. "Global Diversity and Inclusion at Royal Dutch Shell (B): The Impact of Restructuring." Harvard Business School Supplement 611-051, January 2011. View Details
- Sucher, Sandra J., and Matthew Preble. "An Intern's Dilemma." Harvard Business School Case 611-041, January 2011. (Revised August 2013.) View Details
- Sucher, Sandra J., Elana Sara Green, David Alberto Rosales, and Susan J. Winterberg. "Layoffs: Effects on Key Stakeholders." Harvard Business School Background Note 611-028, December 2010. (Revised September 2014.) View Details
- Rose, Clayton S., Sandra J. Sucher, Rachel Gordon, and Matthew Preble. "On Weldon's Watch: Recalls at Johnson & Johnson from 2009 to 2010." Harvard Business School Case 311-029, October 2010. (Revised August 2016.) View Details
- Sucher, Sandra J. "Social Identity Profile." Harvard Business School Exercise 608-091, November 2007. (Revised September 2010.) View Details
- Sucher, Sandra J. "Generation Investment Management (TN)." Harvard Business School Teaching Note 611-006, August 2010. (Revised June 2020.) View Details
- Sucher, Sandra J. "Module II: Moral Reasoning Class Summaries." Harvard Business School Module Note 605-046, November 2004. (Revised April 2010.) View Details
- Sucher, Sandra J., and Daniel Baer. "Yahoo! in China (A) and (B)." Harvard Business School Teaching Note 610-067, February 2010. (Revised September 2013.) View Details
- Sucher, Sandra J. "Module III: Moral Leadership Class Summaries." Harvard Business School Module Note 605-052, December 2004. (Revised December 2009.) View Details
- Sucher, Sandra J., Daniela Beyersdorfer, and Ian McKown Cornell. "Note on Socially Responsible Investing." Harvard Business School Background Note 609-060, February 2009. (Revised August 2012.) View Details
- Sucher, Sandra J. "Module I: Moral Challenge Class Summaries." Harvard Business School Module Note 605-036, September 2004. (Revised November 2012.) View Details
- Sucher, Sandra J., and Daniel Baer. "Yahoo! in China (B)." Harvard Business School Supplement 609-073, February 2009. (Revised September 2009.) View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Martin (A)." Harvard Business School Case 408-019, November 2007. (Revised July 2009.) View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Martin (B)." Harvard Business School Supplement 408-052, November 2007. (Revised July 2009.) View Details
- Sucher, Sandra J. "Differences at Work: The Leadership Challenge." Harvard Business School Background Note 609-056, November 2008. (Revised September 2014.) View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Sameer (A)." Harvard Business School Case 609-053, November 2008. (Revised December 2008.) View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Sameer (B)." Harvard Business School Supplement 609-054, November 2008. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Will (A)." Harvard Business School Case 408-013, November 2007. (Revised October 2008.) View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Will (B)." Harvard Business School Supplement 408-045, November 2007. (Revised October 2008.) View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Jason (A)." Harvard Business School Case 408-016, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Jason (B)." Harvard Business School Supplement 408-049, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Jenny (A)." Harvard Business School Case 408-017, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Jenny (B)." Harvard Business School Supplement 408-050, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Emily (A)." Harvard Business School Case 408-014, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Emily (B)." Harvard Business School Supplement 408-046, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Emily (C)." Harvard Business School Supplement 408-047, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Ben (C)." Harvard Business School Supplement 408-044, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Allie (A)." Harvard Business School Case 408-037, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Sam (A)." Harvard Business School Case 408-021, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Sam (B)." Harvard Business School Supplement 408-054, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Allie (B)." Harvard Business School Supplement 408-055, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Allie (C)." Harvard Business School Supplement 408-056, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Erica (A)." Harvard Business School Case 408-015, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Erica (B)." Harvard Business School Supplement 408-048, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Alex (A)." Harvard Business School Case 408-011, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Alex (B)." Harvard Business School Supplement 408-042, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Ben (A)." Harvard Business School Case 408-012, November 2007. View Details
- Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Ben (B)." Harvard Business School Supplement 408-043, November 2007. View Details
- Sucher, Sandra J., and Aldo Sesia. "Restoring Trust at WorldCom (TN)." Harvard Business School Teaching Note 307-025, September 2006. (Revised July 2007.) View Details
- Sucher, Sandra J. "Blessed Assurance: The Challenge of a Moral Dilemma." Harvard Business School Module Note 607-067, February 2007. (Revised March 2007.) View Details
- Sucher, Sandra J. "Antigone: The Challenge of Right Versus Right." Harvard Business School Module Note 607-066, February 2007. (Revised March 2007.) View Details
- Sucher, Sandra J. "Things Fall Apart Summary: The Challenge of New Principles." Harvard Business School Module Note 607-068, February 2007. (Revised March 2007.) View Details
- Sucher, Sandra J. "The Sweet Hereafter Summary: Reasoning from Personal Perspective." Harvard Business School Module Note 607-070, February 2007. (Revised March 2007.) View Details
- Sucher, Sandra J. "Truman and the Bomb Summary: Balancing Benefits and Harms." Harvard Business School Module Note 607-075, February 2007. (Revised March 2007.) View Details
- Sucher, Sandra J. "Endurance Summary: The Challenge of Right Versus Wrong." Harvard Business School Module Note 607-065, February 2007. View Details
- Sucher, Sandra J. "Trifles Summary: Reasoning from Moral Theory." Harvard Business School Module Note 607-069, February 2007. View Details
- Sucher, Sandra J. "The Remains of the Day Summary: Reasoning From a Moral Code." Harvard Business School Module Note 607-071, February 2007. View Details
- Sucher, Sandra J. "A Man for All Seasons Summary: Reasoning from Multiple Moralities." Harvard Business School Module Note 607-072, February 2007. View Details
- Sucher, Sandra J. "The Prince Summary: Exercising Authority." Harvard Business School Module Note 607-073, February 2007. View Details
- Sucher, Sandra J. "The Secret Sharer Summary: Earning Legitimacy." Harvard Business School Module Note 607-074, February 2007. View Details
- Sucher, Sandra J. "Katharine Graham Summary: Taking a Stand." Harvard Business School Module Note 607-076, February 2007. View Details
- Sucher, Sandra J. "American Ground Summary: Assuming Leadership." Harvard Business School Module Note 607-077, February 2007. View Details
- Sucher, Sandra J., and Aldo Sesia. "James Burke: A Career in American Business Series (LCA) (TN)." Harvard Business School Teaching Note 307-028, September 2006. View Details
- Sucher, Sandra J. "Reading the Material." Harvard Business School Background Note 605-027, August 2004. (Revised August 2006.) View Details
- Sucher, Sandra J. "Moral Reasoning: A Practical Guide for Leaders." Harvard Business School Background Note 604-054, October 2003. (Revised April 2006.) View Details
- Sucher, Sandra J., and Stacy McManus. "Ritz-Carlton Hotel Company, The." Harvard Business School Case 601-163, March 2001. (Revised September 2005.) View Details
- Sucher, Sandra J., and Stacy McManus. "Novartis: The Challenge of Success (A)." Harvard Business School Case 603-043, April 2003. (Revised October 2004.) View Details
- Sucher, Sandra J., and Stacy McManus. "Novartis: The Challenge of Success (B)." Harvard Business School Case 603-044, April 2003. (Revised October 2004.) View Details
- Sucher, Sandra J., and Stacy McManus. "Novartis: The Challenge of Success (C)." Harvard Business School Case 603-045, June 2003. (Revised October 2004.) View Details
- Sucher, Sandra J., and Stacy McManus. "Novartis: The Challenge of Success (D)." Harvard Business School Case 603-046, June 2003. (Revised October 2004.) View Details
- Reiling, Henry B., M. Diane Burton, and Sandra J. Sucher. "Crimson Greetings Simulation (TN)." Harvard Business School Teaching Note 603-051, August 2002. (Revised August 2004.) View Details
- Sucher, Sandra J. "Herman Miller (A): Innovation by Design (TN)." Harvard Business School Teaching Note 604-056, October 2003. View Details
- Sucher, Sandra J., and Stacy McManus. "Herman Miller (A): Innovation by Design." Harvard Business School Case 602-023, October 2001. (Revised November 2002.) View Details
- Sucher, Sandra J., and Stacy McManus. "Herman Miller(B): Creating Innovation Streams." Harvard Business School Case 602-024, October 2001. (Revised November 2002.) View Details
- Sucher, Sandra J. "Four Principles of Biomedical Ethics: Definitions and Examples." Harvard Business School Compilation 603-079, November 2002. View Details
- MacCormack, Alan D., Sandra J. Sucher, and Suraj Rangashayi. "Le Petit Chef." Harvard Business School Case 602-080, October 2001. (Revised November 2002.) View Details
- MacCormack, Alan D., and Sandra J. Sucher. "Le Petit Chef TN." Harvard Business School Teaching Note 602-117, January 2002. (Revised November 2002.) View Details
- Sucher, Sandra J., and Daniel Galvin. "WingspanBank.com (A)." Harvard Business School Case 600-035, October 1999. (Revised July 2002.) View Details
- Sucher, Sandra J., and Stacy McManus. "WingspanBank.com (B): Should This Bird Still Fly?" Harvard Business School Case 601-071, March 2001. (Revised July 2002.) View Details
- Sucher, Sandra J. "Ritz-Carlton Hotel Company, The TN." Harvard Business School Teaching Note 602-113, January 2002. View Details
- Gittell, Jody H., and Sandra J. Sucher. "Reading Rehabilitation Hospital: Implementing Patient-Focused Care TN." Harvard Business School Teaching Note 899-139, May 1999. (Revised July 2000.) View Details
- Research Summary
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Professor Sucher is writing a book on how companies earn trust based on a decade of research on global companies' best practices in exercising power in ways that earn trust. The research is based on two questions:
(1) What distinguishes companies that are trusted from those that aren't?
(2) What are best practices in the cultivation of organizational trust?
This research has included the participation of a globally diverse group of companies, including Michelin, Honeywell, Royal Dutch Shell, Nokia, Lincoln Electric, Aramex (UAE), and Recruit Holdings Ltd. (Japan).
Business leaders and policy makers are consumed, even obsessed, with the future of work. They fear a future where machines will replace humans, putting thousands out of jobs.
But the “future of work” is happening now and has been for decades. For the last 30 years businesses have addressed future of work challenges largely by relying on layoffs, downsizing, outsourcing, and offshoring. These have hurt employees, communities, and company profits. Worse, the revulsion inspired by these practices has led to a rejection of globalization and a damaging loss of trust in business.
Professor Sucher has found a set of forward-looking companies who are inventing strong and sustainable bridges between today’s economic realities and the future world of work.
Her research is summarized in "Layoffs That Won't Break Your Company," Harvard Business Review, May/June 2018.
In 2007 and 2008, Professor Sucher published an instructor manual and student textbook based on 'The Moral Leader,' a literature-based course on leadership that has been taught at Harvard Business School for more than 20 years. The course focuses on core ethical questions that managers wrestle with: What is the nature of a moral challenge? How do people “reason morally?” What do these look like when they are undertaken by leaders – individuals who must make decisions under conditions of responsibility for others?
Professor Sucher has developed cases and other teaching materials that aim to provide thought-provoking, real-world examples of the ways in which social identity differences emerge and are managed in the workplace. These materials include "Differences at Work," 11 mini-cases based on HBS students' own experiences of social identity challenges in the workplace (developed with Robin Cherry Glass (MBA/MPA 2007) and Professor Robin Ely), conceptual notes on the individual experience and leadership challenges of managing differences, and "Global Diversity and Inclusion at Royal Dutch Shell," a case that examines the challenges of managing differences in 100 countries around the world.
- Areas of Interest
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- In The News
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