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Michael A. Wheeler

Retired Professor of Management Practice

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Michael Wheeler has taught Negotiation in Harvard Business School's MBA program since 1993. He also teaches in a wide variety of on-campus executive courses, including Strategic Negotiation, which he co-chairs with Professor James Sebenius. Working with HBX, he recently created Negotiation Mastery, a 40-hour, highly interactive course on HBS's digital learning platform. It launched in February 2017 He is currently collaborating with the Baker Library to create Negotiate 1-2-3, an on-line, multi-media resource.

He was appointed MBA Class of 1952 Professor of Management Practice in 1999. He subsequently served as faculty chair of the first year MBA program and headed the required Negotiation course.  He has also taught The Moral Leader, as well as Leadership, Values, and Decision Making. In 2004 he received the Greenhill Award for his contributions to HBS's mission. In recent years has also been a Visiting Professor at the Harvard Law School and the Kennedy School of Government.

Wheeler’s current research focuses on negotiation dynamics, dispute resolution, ethics, and distance learning. In July 2015 he was named Editor Emeritus of the Negotiation Journal, having been its Editor the prior twenty years. He also co-directs the Negotiation Pedagogy initiative at the inter-university Program on Negotiation.

He is the author or co-author of eleven books, including most recently, The Art of Negotiation: How to Improvise Agreement in a Chaotic World. Among his other books are What’s Fair? Ethics for Negotiators (with Carrie Menkel-Meadow), Business Fundamentals in Negotiation, and On Teaching Negotiation. His text Environmental Dispute Resolution (with Lawrence Bacow) won the CPR-ADR’s annual award as the best book on negotiation. His negotiation blog on LinkedIn's Influencer platform has more than 200,000 followers.

Wheeler has written numerous articles in both scholarly journals (among them, the Yale Journal of Regulation, the Harvard Negotiation Law Review, and The Journal of Applied Psychoanalytic Studies) and the public press, including The Harvard Business Review, The Atlantic Monthly, and The New York Times. In the past year his work has been featured in The Financial Times and the Washington Post. Wheeler blogs about negotiation cases and issues on LinkedIn's Influencer platform. His self-assessment app—Negotiation360—was released early in 2015 and is available on both Apple and Android devices. A web-based version for negotiation teachers will be available in the spring of 2017.

Wheeler has also developed scores of negotiation exercises, cases, notes, videos, and self-assessment tools. These materials cover subjects ranging from nonverbal communication and complexity theory, to the parallels between negotiation strategy and both jazz and war-fighting. He has written extensive case studies of negotiation system design, documenting GE’s “early dispute resolution initiative” and Guinness’s process for approving acquisitions and joint ventures. With colleagues Gerald Zaltman and Kimberlyn Leary, he has investigated emotions and unconscious attitudes that people bring to the bargaining table. 

Wheeler serves on the International Steering Committee of Afghanistan Center for Dispute Resolution (Kabul). He is amber of the Advisory Councils of the Moscow-based Center for Mediation and Law and the ADR Center in Rome, as well on the Advisory Board of the Central European Review of Economics and Management. Wheeler previously served on board of the Consensus Building Institute from its founding in 1993 to 2014, and was chair from 2011 to 2014.

He taught at MIT's Department of Urban Studies and Planning from 1981 to 1993, where he was Director of Research at MIT's Center for Real Estate Development. Previously he was Director of Education and Research at the Lincoln Institute of Land Policy and Professor of Law at New England Law. He has also been a Visiting Professor at the University of Colorado and the Politecnico di Torino, Italy. He has appeared extensively on public television in Boston and elsewhere.

Wheeler holds degrees from Amherst College, Boston University, and Harvard Law School, and was admitted to the Massachusetts bar in 1969. He has been a panelist for the American Arbitration Association, and has served as a mediator or arbitrator in a variety of business and regulatory disputes. He has advised corporate clients, not-for-profits, trade organizations, and government agencies on negotiation issues in the United States and abroad.

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Featured Work Publications Research Summary Awards & Honors
  1. HBS Online: Negotiation Mastery

    Michael Wheeler, working with the HBS Online team, has created Negotiation Mastery: Unlocking Value in the Real World. It is a flexible, highly-interactive online course which prepares participants to close deals that might otherwise be dead-locked, maximize value creation in agreements they reach, and resolve differences before they escalate into costly conflicts. It launched in February 2017 and now has been taken by managers, leaders, and students from over 80 countries.

    Over 8 weeks of study, participants master fundamental principles of negotiation, learn valuable self-assessment tools, and complete 4 real-time negotiations with members of their global cohort. Negotiation Mastery is offered via HBS Online, the digital learning initiative from Harvard Business School.

  2. Negotiation 360

    Self-assessment and best practices app for Apple and Android devices

    Negotiation 360 an app built for Apple and Android personal devices. It empowers users to  track negotiation performance and draw valuable lessons from their own experience. Its interactive features are based on cutting edge theory and proven best practices.

    • N360 generates a personalized PROFILE of users' relational and problem-solving skills, highlighting both strengths they can build on and other areas where they can improve.
    • Its SCORECARD feature promps users to rate their performance in all their negotiations, documenting what went well and what you might do differently in the future.
    • The MY BEST PRACTICES feature complies users' entries and helps them prepare for upcoming negotiations.
    • The TRAINING ROOM includes exercises and videos to sharpen users' skills.
    A new web-based version for classroom use will be available in the spring of 2017.
  3. Negotiate 1-2-3

    Negotiate 1-2-3 is interactive online resource designed to help business practitioners negotiate with more confidence and effectiveness. It draws on concepts and techniques presented in The Art of Negotiation: How to improvise agfreement in a chaotic world. The site features key concepts on negotiation illustrated through text, videos, quizzes, and a various of other interactive tools. It fovcuses specifically on the negotiation process from openings to closings, and critical moments that can arise along the way.

    The Negotiate 1-2-3 website was developed in partnership with Knowledge and Library Services, Harvard Business School. A diverse team of subject and technical experts in Baker Library developed the interactive tools and learning modules. Web design and development was provided by SwissFish. Media Services at the Harvard Business School assisted with video production and editing.

  4. The Art of Negotiation

    How to Improvise Agreement in a Chaotic World

    Michael Wheeler's The Art of Negotiation offers a distinctive, creative approach to negotiation. The process cannot be scripted. Other parties will have their own agendas and ideas about how the interaction should unfold. As a result, negotiation must be improvised on both a strategic and tactical level from start to finish.

    That does not mean, however, simply winging it or making things up on the fly. Instead, improvisation is both an art and a discipline. Wheeler discusses strategies for managing uncertainty and constantly changing preferences, needs, and relationships.

    Publisher's Weekly (August 2013):

    ". . . a clear-headed, creative approach to negotiation that is on a par with the canonical texts, Getting to Yes and You Can Negotiate Anything . . .  Wheeler's lucid, engaging voice is a major asset, and sample scripts help drive home his points"
  5. Negotiation 3.0

    Negotiation 3.0 is a free resource for people interested in sharpening their ability to craft resilient strategy and be quick on their feet moment-to-moment. It includes short articles and videos on important negotiation issues. 

     

    Table of Contents

In the News

22 Aug 2017
Fast Company
Turns Out A $70,000 Salary Doesn’t Always Buy Happiness
28 Dec 2016
Poets & Quants
Harvard’s New Online Negotiation Course
06 Dec 2016
Harvard Business School
HBX Launches Negotiation Mastery: Unlocking Value in the Real World, February 2017
06 Oct 2016
Washington Post
You may not have to haggle for the next car you buy
25 Sep 2016
PBS Newshour
This company raised minimum wage to $70,000 — and it helped business

See more news for Michael A. Wheeler »

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