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  • ACADEMIC UNITS
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Photo of Leslie K. John

Unit: Negotiation, Organizations & Markets

Contact:

(617) 495-6394

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Additional Information
  • CV
  • Google Scholar
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    Areas of Interest

    • consumer behavior
    • decision-making
    • ethics
    • negotiation
    • organizational behavior

    Industries

    • diet services
    • health care
    • internet
    • marketing industry
    MORE

    Leslie K. John

    Marvin Bower Associate Professor

    Print Entire ProfileMore

    Leslie John is an associate professor of business administration in the Negotiations, Organizations, and Markets unit. She teaches the Negotiations course in the MBA elective curriculum, as well as in various Executive Education courses.

    In the past, she has taught the core Marketing course in the MBA required curriculum.

    Professor John’s research centers on how consumers’ behavior and lives are influenced by their interaction with firms and with public policy. Her work has been published in academic journals including the Journal of Consumer Research, Journal of Marketing Research, Social Psychological and Personality Science, and The Journal of the American Medical Association. It has also received media attention from outlets such as The New York Times, Financial Times, The Wall Street Journal, and Time magazine. 

    Professor John holds a Ph.D. in behavioral decision research from Carnegie Mellon University, where she also earned an M.Sc. in psychology and behavioral decision research. She completed her bachelor’s degree in psychology at the University of Waterloo. 

    Print Entire ProfileLess
    Featured Work Publications Research Summary Awards & Honors
    1. Uninformed Consent

      Companies want access to more and more of your personal data—from where you are to what’s in your DNA. Can they unlock its value while respecting consumers’ privacy?
    2. The Privacy Paradox

      Ever sent an indiscreet selfie? Disclosed private data online? Agreed to terms and conditions without reading them through? If you have, Leslie John knows the reason why.
    3. How to Negotiate with a Liar

      Harvard Business Review, July-August 2016

      People, including negotiators, lie every day, so when you're trying to make a deal, it's important to defend against deception. The best strategy, says the author, is to focus not on detecting lies but on preventing them. She outlines five tactics that research has shown to be effective.


    4. The Advantages of Irrationality

       

    5. The Challenge of Exposing the Truth

    6. Making Better Decisions When It Comes To Your Health

      Ever wonder what’s behind the decisions we make, especially when it comes to eating well and losing weight? Or how companies can incentivize employees to make healthier decisions? Professor Leslie John discusses how people make decisions and how she helps devise interventions to help people make better decisions when it comes to their health.

    In the News

    10 Jan 2019
    Harvard Business Review
    Hard Conversations
    10 Oct 2018
    HBS Working Knowledge
    The Legacy of Boaty McBoatface: Beware of Customers Who Vote
    19 Sep 2018
    Harvard Business Review
    Uninformed Consent
    22 Jul 2018
    Inc.
    Harvard Study Reveals One Word Is the Secret to Being Likable and Emotionally Intelligent
    20 Jun 2018
    Harvard Gazette
    Graphic images speak to consumers of sugary drinks

    See more news for Leslie K. John »

    @lesliekjohn
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