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Photo of Karen Mills

Unit: General Management, Entrepreneurial Management

Contact:

(617) 496-6556

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Additional Information
Op-eds
  • Gutting this Dodd-Frank Rule will Hurt America's Small Businesses
  • Former SBA Chief on 3 Keys to a Better U.S. Entrepreneur Economy
  • Revving America's Jobs Engine - Washington Post
  • U.S. Economy Depends on Entrepreneurs - Washington Post
  • How Washington can change Dodd-Frank to boost small businesses
  • Fintech charter should be paired with beefed-up borrower protections
  • The SBA is a model for how to drive economic growth
  • Trump must see that small business is the engine of America
  • Here's How Big Government Could Help Small Businesses
  • Why online lending needs more regulation
  • When the Going Gets Tough for Local Economies
  • A Blow to America's Small Business
Featured Articles
  • Karen Mills: Predictions for the Future of Small Business Lending
  • Boost Prosperity by Listening to Small Business
  • Technology is Revolutionising Supply-chain Finance
  • Why Investing in Americas Infrastructure Will Help Our Small Business Grow Right Now and Keep Them Competitive for the Future
  • A Playbook for Small Business Job Creation
  • How to Jump Start the Economy
  • A Business Plan for the Startup Economy
  • Former SBA Chief Raises Alarm Over a Still Tight Credit Market for Small Businesses
  • Expensive Small Business Lenders are Unregulated. Should They Be?
  • Is a Gap in Small-Business Credit Holding Back the American Economy?
  • Tech's next disruption? Small business Loans
Links
  • Twitter
  • Personal Website
Speeches
  • MIT Work of the Future: Perspectives from Business and Economics
  • Invested in Detroit
  • Fintech and Washington: Defining the Future of Small Business Lending
  • Lectures that Last
  • Walk Through That Doorway of Opportunity…But Be Sure to Reach Back
  • The Small Business Banking Conference

Karen Mills

Senior Fellow

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Karen Gordon Mills is a Senior Fellow at the Harvard Business School and a leading authority on U.S. competitiveness, entrepreneurship and innovation. She was a member of President Barack Obama’s Cabinet, serving as the Administrator of the U.S. Small Business Administration from 2009 to 2013, and is an expert on the economic health and well-being of the nation’s small businesses.

Mills frequently provides analysis and insight on the small business lending market and its impact on the nation’s economy, including on the rapid growth of “fintech” online lenders. She is the author of the forthcoming book Fintech, Small Business & the American Dream: How Technology is Transforming Lending and Shaping a New Era of Small Business Opportunity (March 2019, Palgrave Macmillan). She is also the author of two seminal working papers on the small business economy: The State of Small Business Lending: Innovation and Technology and Implications for Regulation (November 2016) and The State of Small Business Lending: Credit Access in the Recovery and How Technology May Change the Game (July 2014). With a focus on the link between entrepreneurship and middle-class opportunity, she authored portions of the U.S. Competitiveness project’s reports The Challenge of Shared Prosperity and Growth and Shared Prosperity, as well as contributed to the University of Virginia’s Milstein Commission’s report Can Startups Save the American Dream?. 

Mills is President of MMP Group, which invests in financial services, consumer products and technology-enabled solutions sector businesses. She currently serves as a director of several fast-growing entrepreneurial companies, including First Aid Beauty, and is Vice Chair of Envoy, an immigration services provider. She is Chair of the Advisory Committee for the Private Capital Research Institute and serves as a co-Chair, with former U.S. Senator Olympia Snowe, of the Bipartisan Policy Center’s Main Street Finance Task Force. She is a member of the Council on Foreign Relations and the Harvard Corporation. She was previously a Senior Fellow at the Mossavar-Rahmani Center for Business and Government at the Harvard Kennedy School and is a past Vice Chair of the Harvard Overseers.

In Obama’s Cabinet as SBA Administrator, she served on the President’s National Economic Council and as a key member of the White House economic team. At SBA, she led a team of more than 3,000 employees and managed a loan guarantee portfolio of over $100 billion. Mills is credited with turning around the agency, streamlining loan programs, decreasing processing times and reducing paperwork, which led to record-breaking years for SBA lending and investments in growth capital. Additionally, Mills led efforts to help small businesses create regional economic clusters, gain access to early-stage capital, boost exports, and tap into government and commercial supply chains.

Prior to SBA, Mills held leadership positions in the private sector, including as a partner in several private equity firms, and served on the boards of Scotts Miracle-Gro and Arrow Electronics. In 2007, Maine Governor John Baldacci appointed Mills to Chair Maine’s Council on Competitiveness and the Economy, where she focused on regional development initiatives, including a regional economic cluster with Maine’s boatbuilding industry.

Mills earned an AB in economics from Harvard University and an MBA from Harvard Business School, where she was a Baker Scholar. She is a recipient of the U.S. Department of the Navy’s Distinguished Public Service Award, and is a frequent guest on news outlets, including Bloomberg radio and TV, and opinion writer, with recent placements in Fortune, Forbes, The Hill, Harvard Business Review and American Banker.

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Featured Work Publications
  1. Cold Call Podcast: Using Fintech to Disrupt Eastern Bank from Within

    Was Eastern Labs a huge success or an expensive mistake? Eastern Bank CEO Bob Rivers innovated from within by partnering with fintech entrepreneur Dan O’Malley to launch a completely automated small-business lending product. Karen Mills discusses key questions from her case study: Did Rivers have the right intrapreneurship model? Did he change the culture at Eastern? Did he make a mistake spinning off Numerated into a separate company?
  2. MIT Work of the Future: Perspectives from Business and Economics

    David Mindell, Karen Mills and Robert Solow discuss what we can learn from past examples of massive disruption in the workforce. Which lessons apply today, and where might we be in uncharted territory.


  3. Invested in Detroit

    April 11, 2018 - Karen Mills leads a discussion between Detroit Mayor Mike Duggan and JPMorgan Chase's President and CEO Jamie Dimon and Head of Corporate Responsibility Peter Scher for a discussion on cross-sector collaboration to drive economic opportunity in America's cities. The discussion, which was hosted by the John F. Kennedy Jr. Forum at the Harvard Kennedy School's Institute of Politics, looks at how partnerships like the one between JPMorgan Chase and the City of Detroit are succeeding at addressing community challenges and creating pathways to greater economic opportunity for individuals and families.
  4. The Supply Chain Economy: A New Framework for Understanding Innovation and Services

    Policy Briefing: An alternative framework that focuses on the suppliers of goods and services to businesses and the government: the “supply chain economy.” Our research shows that by categorizing the economy into Supply Chain versus Business-to-Consumer industries, a different picture emerges.
  5. Leading in Uncertain Times

    Harvard's "Lectures that Last" Series

    LTL2017 is a Harvard-wide lecture series that features student-nominated faculty speakers from each of the 12 graduate and professional schools to present short TED-Talk style lectures about some of the key life lessons/takeaways that helped them achieve success. 
  6. The State of Small Business Lending: Innovation and Technology and the Implications for Regulation

  7. Growth and Shared Prosperity

    In June 2015, 73 chief executives, mayors, governors, university presidents, economists, and thought leaders from across the political spectrum gathered at Harvard Business School to work on a question of deep and growing concern in the United States: How can our nation continue to grow while also providing a path to prosperity for more Americans? This briefing shares the highlights of the group’s deliberations.
  8. A New Categorization of the U.S. Economy: The Role of Supply Chain Industries in Performance

  9. The Challenge of Shared Prosperity

    Findings of Harvard Business School's 2015 Survey on U.S. Competitiveness

  10. Income Inequality and U.S. Competitiveness

    Karen Mills talked about the results of a Harvard Business School survey showing that business leaders believe inequality is a serious threat to the country and to business.
  11. Cold Call Podcast: A Map For Economic Renewal Begins In Maine

    Maine has had one of the worst state economies in the country the last few years. But something special is happening there of late that could change the face of job creation in the future. Senior fellow Karen Mills, the former administrator of the U.S. Small Business Administration under President Obama, explains her new case on the Maine Food Cluster Project, including the role catalytic philanthropy and cluster initiatives can play in reenergizing struggling business sectors.
  12. The State of Small Business Lending: Credit Access during the Recovery and How Technology May Change the Game

    Small businesses are core to America’s economic competitiveness. Not only do they employ half of the nation’s private sector workforce – about 120 million people – but since 1995 they have created approximately two‐thirds of the net new jobs in our country. Yet in recent years, small businesses have been slow to recover from a recession and credit crisis that hit them especially hard. This lag has prompted the question, “Is there a credit gap in small business lending?”  

    This paper compiles and analyzes the current state of access to bank capital for small business from the best available sources. We explore both the cyclical impact of the recession on small business and access to credit, and several structural issues in that impede the full recovery of bank credit markets for smaller loans.
  13. What Works: Washington D.C. panel 2

    Politico Magazine

In the News

15 Feb 2019
CNBC
Small banks you've never heard of are quietly enabling the tech takeover of the financial industry
30 Jan 2019
American Banker
Small-business banking is about to get a whole lot better
25 Jan 2019
Wall Street Journal
Returning Government Workers Likely to Confront Glitches
20 Dec 2018
Cold Call
Using Fintech to Disrupt Eastern Bank from Within
17 Dec 2018
CNBC
What fintech can learn from Robinhood’s ‘epic fail’ of launching checking accounts

See more news for Karen Mills »

@KarenGMills
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