I am interested in teaching topics related to supply chains and retail operations. At Harvard Business School, I have served as a Junior and Senior Teaching Fellow for the first year required Technology and Operations Management course. I have also served as an executive coach in the Program for Leadership Development. My teaching reviews can be found here.
I am a PhD candidate in Operations Management at Harvard Business School. My doctoral adviser is Professor Ananth Raman. My research interests are concerned with empirically examining the effects of automation in retail. In particular, I am interested in how retailers use algorithms to automate two core processes in retail stores: demand forecasting and labor scheduling. My dissertation leverages administrative data from mutliple retailers that have automated both processes to empirically and theoretically study two key questions: (1) What are the effects of automation by use of algorithms? (2) How do, and how should, human managers interact with algorithms?
Prior to Harvard, I obtained an M.A. in Economics from Northwestern University and a B.A in Economics from Simon Fraser University. In addition to research, I have served as a teaching fellow for the Required Curriculum in Operations Management in the full-time MBA program. I have also served as an executive coach in the Program for Leadership Development (Executive Education), and as a teaching fellow in the Executive Education Program at the University of Chicago Booth School of Business.
For additional information, please see my personal webpage at: https://calebkwon.com.
Prior to Harvard, I obtained an M.A. in Economics from Northwestern University and a B.A in Economics from Simon Fraser University. In addition to research, I have served as a teaching fellow for the Required Curriculum in Operations Management in the full-time MBA program. I have also served as an executive coach in the Program for Leadership Development (Executive Education), and as a teaching fellow in the Executive Education Program at the University of Chicago Booth School of Business.
For additional information, please see my personal webpage at: https://calebkwon.com.
- Journal Articles
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- Kwon, Caleb, and Eric Mbakop. "Estimation of the Number of Components in Nonparametric Multivariate Finite Mixture Models." Annals of Statistics 49, no. 4 (August 2021). View Details
- Working Papers
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- Kwon, Caleb, Ananth Raman, and Jorge Tamayo. "Human-Computer Interactions in Demand Forecasting and Labor Scheduling Decisions." Working Paper, December 2022. View Details
- Kwon, Caleb, and Ananth Raman. "The Effect of Employee Lateness and Absenteeism on Store Performance." Working Paper, August 2022. View Details
- Kwon, Caleb, and Andrew Di Wu. "Disclosure-Driven Social Engagement in Supply Chains." Working Paper, February 2021. View Details
- Kwon, Caleb. "Supply Chain Disruptions: Evidence from the Bankruptcy of Hanjin Shipping." Working Paper, July 2021. View Details
- Cases and Teaching Materials
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- Farronato, Chiara, and Caleb Kwon. " Innovation at Uber: The Launch of Express POOL Assignment Solutions Video." Harvard Business School Multimedia/Video Supplement 622-704, January 2022. View Details
- Farronato, Chiara, and Caleb Kwon. "Innovation at Uber: The Launch of Express POOL Assignment Solutions: Comparing Commuting and Non-Commuting Hours." Harvard Business School Teaching Note 622-054, January 2022. View Details
- Farronato, Chiara, and Caleb Kwon. "Innovation at Uber: The Launch of Express POOL Assignment: Comparing Commuting and Non-Commuting Hours." Harvard Business School Supplement 622-053, January 2022. View Details
- Farronato, Chiara, and Caleb Kwon. Getting Started in RStudio Cloud. Harvard Business School Tutorial 621-708, February 2021. View Details
- Teaching
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- Awards & Honors
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Winner of the 2021 POMS College of Sustainable Operations Best Student Paper Award for “Disclosure-Driven Social Engagement in Supply Chains” (2021) with Andrew Di Wu.
- Additional Information
- Area of Study
- Areas of Interest