Diversity, Equity, and Inclusion (DEI)

In this research I develop cases and articles that provide thought-provoking, real-world examples of the ways in which social identity differences emerge and are managed in the workplace, and the skills needed to constructively engage with differences to create and nurture trust. The most recent case is about Sarah Al-Suhaimi, who at 34 became the first woman to head up an investment bank in Saudi Arabia (“The NCB Capital Turnaround: Waking the Sleeping Giant”), and article “Coming Out as Trans at Work,” (HBR October 2021). Other materials include "Differences at Work," 11 mini-cases based on HBS students' own experiences of social identity challenges in the workplace, conceptual notes on the individual experience and leadership challenges of managing differences, and "Global Diversity and Inclusion at Royal Dutch Shell," a case that examines the challenges of managing differences in 100 countries around the world.