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Research Summary
Research Summary
  • Research Summary

Control in Inter-organizational Settings

By: V.G. Narayanan
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    Description

    Professor Narayanan is studying how franchise owners use measurement tools such as the Balanced Scorecard and mystery shopper survyes to mitigate incentive and information frictions that arise between franchisors and franchisees. He is also studying control issues that emerge in outsourcing/offshoring tasks that involve customer interaction and regulatory overview.

    V.G. Narayanan

    Accounting and Management
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