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Taco Bell Corporation: A Case of Service Leadership

By: Roger Hallowell and Leonard A. Schlesinger
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Citation

Hallowell, Roger, and Leonard A. Schlesinger. "Taco Bell Corporation: A Case of Service Leadership." In QUIS 3 Proceedings, edited by Eberhard E. Scheuing. New York: International Service Quality Association, 1994.

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Leonard A. Schlesinger

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