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Publications
Publications
  • January–February 1992
  • Article
  • Harvard Business Review

The Balanced Scorecard: Measures that Drive Performance

By: Robert S. Kaplan and David Norton
  • Format:Print
  • | Pages:9
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Keywords

Balanced Scorecard; Measurement and Metrics; Performance

Citation

Kaplan, Robert S., and David Norton. "The Balanced Scorecard: Measures that Drive Performance." Harvard Business Review 70, no. 1 (January–February 1992): 71–79. (Reprint #92105.)
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About The Author

Robert S. Kaplan

Accounting and Management
→More Publications

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More from the Authors
  • Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain By: Shirley Lu and Robert S. Kaplan
  • Decarbonizing Health Care: Engaging Leaders in Change By: Vivian S. Lee, Kathy Gerwig, Emily Hough, Kedar Mate, Robert Biggio and Robert S. Kaplan
  • Getting a Clearer View of Your Company’s Carbon Footprint By: Robert S. Kaplan, Karthik Ramanna and Stefan Reichelstein
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