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Publications
Publications
  • January–February 1992
  • Article
  • Harvard Business Review

The Balanced Scorecard: Measures that Drive Performance

By: Robert S. Kaplan and David Norton
  • Format:Print
  • | Pages:9
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Keywords

Balanced Scorecard; Measurement and Metrics; Performance

Citation

Kaplan, Robert S., and David Norton. "The Balanced Scorecard: Measures that Drive Performance." Harvard Business Review 70, no. 1 (January–February 1992): 71–79. (Reprint #92105.)
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About The Author

Robert S. Kaplan

Accounting and Management
→More Publications

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    Performance Management at Afreximbank

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    Collaborative Rooming: An Innovative Pilot Project to Overcome Primary Care Challenges

    By: Gagandeep Singh, Jill G. Lenhart, Richard A. Helmers, Michele Renee Eberlee, Heather Costley, Joel B. Roberts and Robert S. Kaplan
More from the Authors
  • Performance Management at Afreximbank By: Robert S. Kaplan and Siko Sikochi
  • Brigham & Women's Hospital: Using Patient Reported Outcomes to Improve Breast Cancer Care By: Robert S. Kaplan
  • Collaborative Rooming: An Innovative Pilot Project to Overcome Primary Care Challenges By: Gagandeep Singh, Jill G. Lenhart, Richard A. Helmers, Michele Renee Eberlee, Heather Costley, Joel B. Roberts and Robert S. Kaplan
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