Publications
Publications
- 2001
- Knowledge Management: Classic and Contemporary Works
Tacit Knowledge, Unarticulated Needs, and Empathic Design in New Product Development
Keywords
Citation
Leonard, Dorothy A. "Tacit Knowledge, Unarticulated Needs, and Empathic Design in New Product Development." Chap. 9 in Knowledge Management Classic and Contemporary Works, edited by Mark T. Maybury, Daryl Morey, and Bhavani M. Thuraisingham, 223–237. Boston: MIT Press, 2001.