Publications
Publications
  • 2000
  • Chapter
  • Services Marketing: People, Technology, Strategy

Service Markets and the Internet

By: J. A. Deighton
  • Format:Print
ShareBar

Keywords

Internet and the Web; Service Operations; Market Design

Citation

Deighton, J. A. "Service Markets and the Internet." In Services Marketing: People, Technology, Strategy, edited by Christopher Lovelock. Upper Saddle River, NJ: Prentice Hall, 2000.

About The Author

John A. Deighton

More Publications

More from the Author