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Responding to Changing Customer Needs: The Design of a Flexible Development Process

By: Alan MacCormack
  • Format:Print
  • | Language:English
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Keywords

Customer Satisfaction; Design; Production

Citation

MacCormack, Alan. "Responding to Changing Customer Needs: The Design of a Flexible Development Process." Paper presented at the INFORMS Annual Meeting, Montreal, April 4, 1998.

About The Author

Alan D. MacCormack

Technology and Operations Management
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