Publications
Publications
- 2024
- HBS Working Paper Series
Generative AI and the Nature of Work
By: Manuel Hoffmann, Sam Boysel, Frank Nagle, Sida Peng and Kevin Xu
Abstract
Recent advances in artificial intelligence (AI) technology demonstrate considerable potential to
complement human capital intensive activities. While an emerging literature documents wide-ranging productivity
effects of AI, relatively little attention has been paid to how AI might change the nature of work
itself. How do individuals, especially those in the knowledge economy, adjust how they work when they
start using AI? Using the setting of open source software, we study individual level effects that AI has on
task allocation. We exploit a natural experiment arising from the deployment of GitHub Copilot, a generative
AI code completion tool for software developers. Leveraging millions of work activities over a two
year period, we use a program eligibility threshold to investigate the impact of AI technology on the task
allocation of software developers within a quasi-experimental regression discontinuity design. We find that
having access to Copilot induces such individuals to shift task allocation towards their core work of coding
activities and away from non-core project management activities. We identify two underlying mechanisms
driving this shift - an increase in autonomous rather than collaborative work, and an increase in exploration
activities rather than exploitation. The main effects are greater for individuals with relatively lower ability.
Overall, our estimates point towards a large potential for AI to transform work processes and to potentially
flatten organizational hierarchies in the knowledge economy.
Keywords
Generative Ai; Digital Work; Open Source Software; Knowledge Economy; AI and Machine Learning; Open Source Distribution; Organizational Structure; Performance Productivity; Labor
Citation
Hoffmann, Manuel, Sam Boysel, Frank Nagle, Sida Peng, and Kevin Xu. "Generative AI and the Nature of Work." Harvard Business School Working Paper, No. 25-021, October 2024.