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Pitch Perfect: Investing in Transportable Presentation Skills to Support Poly-vocal Personae

By: James Riley and Susan S. Silbey
  • Format:Print
  • | Language:English
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Abstract

For organizations requiring independent and creative thinking skills for complex problem-solving, especially within a multi-disciplinary pool of collaborators, conventional socialization practices flattening individuality for the sake of uniformity is not necessarily productive. This paper, based on a 14-month field study, shows how such an organization invested in their heterogenous workforce with a common set of transportable skills, and how these skills enabled the workers to develop a poly-vocal personae via dramaturgical role distancing, thus moderating dissonance between their diverse professional identities and the practical realities of their workplace.

Keywords

Creativity; Identity; Competency and Skills; Groups and Teams

Citation

Riley, James, and Susan S. Silbey. "Pitch Perfect: Investing in Transportable Presentation Skills to Support Poly-vocal Personae." Working Paper, August 2024.

About The Author

James W. Riley

Organizational Behavior
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