Publications
Publications
- August 2024
- HBS Case Collection
Cristina Ventura: The Career of a Catalyst
By: Linda A. Hill, Allison J. Wigen and Ruth Page
Abstract
This multimedia case follows the career of Chief Catalyst Officer for the Lane Crawford Joyce Group (LCJG), Cristina Ventura. After beginning her career in luxury in Europe and Asia, Ventura was recruited in 2011 to open Apple’s flagship stores in Hong Kong and South China. Not long after, Ventura was introduced to Jennifer Woo at LCJG—a private, family company with a 170-year history in Asia. Attracted by Woo’s vision and leadership, and eager to work for a local Chinese company, Ventura came on board as Senior Vice President for Joyce, LCJG’s edgiest business with a long-standing luxury clientele. From there, she was promoted to Chief Catalyst Officer, a role that combined her expertise in luxury and technology and her talent for bridging people. The case documents how Ventura went about building an ecosystem, connecting corporates, entrepreneurs, investors, academics, and government stakeholders, to help catalyze innovation for LCJG and the industry as a whole.
Keywords
Leadership; Innovation; Innovation Leadership; Innovation Strategy; Technological Innovation; Leadership Style; Leading Change; Entrepreneurship; Luxury; Family Business; Fashion Industry; Retail Industry; Technology Industry; Asia; China; Hong Kong
Citation
Hill, Linda A., Allison J. Wigen, and Ruth Page. "Cristina Ventura: The Career of a Catalyst." Harvard Business School Multimedia/Video Case 425-708, August 2024.