August 10, 2019
Editorial
New York Times

E-Commerce Promised the World. Are We Happy With Our Purchase?

By: Louis Hyman and Kwelina Thompson

Format:Electronic

Abstract

It has been 25 years since the first online transaction, but we are still struggling with the balance between convenience and security.

Keywords

Technological Innovation; Technology Adoption; E-commerce; Consumer Behavior; Internet and the Web

Citation

Hyman, Louis, and Kwelina Thompson. "E-Commerce Promised the World. Are We Happy With Our Purchase?" New York Times (August 10, 2019).

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