Publications
Publications
- October 2023 (Revised February 2024)
- HBS Case Collection
Managing Customer Retention at Teleko
By: Eva Ascarza and Ta-Wei Huang
Citation
Ascarza, Eva, and Ta-Wei Huang. "Managing Customer Retention at Teleko." Harvard Business School Spreadsheet Supplement 524-704, October 2023. (Revised February 2024.)