Publications
Publications
  • November 2023
  • Case
  • HBS Case Collection

UST's Adoption of Open Talent

By: Christopher Stanton and Kristen Senz
  • Format:Print
  • | Language:English
  • | Pages:17
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Abstract

This case details the 2020 launch and subsequent scaling of UST’s Open Talent initiative, a program to integrate freelancers from digital platforms into its workforce. The case highlights how the shifting post-pandemic world, including layoffs, wage inflation, and return to office policies interact with the momentum of organizational change. Readers are left to grapple with how UST’s leaders should take the program forward.

Keywords

Talent and Talent Management; Employment; Working Conditions; Organizational Change and Adaptation

Citation

Stanton, Christopher, and Kristen Senz. "UST's Adoption of Open Talent." Harvard Business School Case 824-117, November 2023.

About The Author

Christopher T. Stanton

Entrepreneurial Management
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