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  • October 2023
  • Case
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Making Progress at Progress Software (A)

By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
  • Format:Print
  • | Language:English
  • | Pages:14
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Abstract

In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of clear-cut, widely accessible leveling information as well as the development of several other programs, among them an internal mobility program that calls for quarterly conversations between managers and direct reports about professional development called “Career Conversations.” The case details the development of these programs and asks students to consider why some employees might have a harder time than others accessing career information and how managers could play a role in that imbalance.

Keywords

Leading Change; Organizational Culture; Performance Evaluation; Prejudice and Bias; Personal Development and Career; Human Capital; Employee Relationship Management; Technology Industry; Bulgaria

Citation

Coffman, Katherine, Hannah Riley Bowles, and Alexis Lefort. "Making Progress at Progress Software (A)." Harvard Business School Case 924-010, October 2023.
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About The Author

Katherine B. Coffman

Negotiation, Organizations & Markets
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Related Work

    • October 2023
    • Faculty Research

    Making Progress at Progress Software (B)

    By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
    • May 2024
    • Faculty Research

    Making Progress at Progress Software (A) and (B)

    By: Katherine Baldiga Coffman, Hannah Riley Bowles, Emma Ronzetti and Alexis Lefort
Related Work
  • Making Progress at Progress Software (B) By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
  • Making Progress at Progress Software (A) and (B) By: Katherine Baldiga Coffman, Hannah Riley Bowles, Emma Ronzetti and Alexis Lefort
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