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Note on Difficult Conversations in the Family Enterprise

By: Christina R. Wing
  • Format:Print
  • | Language:English
  • | Pages:12
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Abstract

The best time to have a difficult conversation is, ideally, as soon as possible. Engaging in challenging conversations early can produce beneficial results for several reasons, such as resolving issues, improving communication, preserving relationships, and increasing efficiency. This note includes best practices for difficult conversations, how to initiate conversations, steps for guiding the dialogue, methods for upholding intentions, and examples of difficult conversations.

Keywords

Conversation; Family Business; Interpersonal Communication; Conflict and Resolution

Citation

Wing, Christina R. "Note on Difficult Conversations in the Family Enterprise." Harvard Business School Technical Note 624-044, September 2023.

About The Author

Christina R. Wing

Technology and Operations Management
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